Job DescriptionPosition Purpose:The Multi Unit Sales Manager is responsible for leading and developing a team of sales professionals focused on driving profitable growth within regional and multi-unit restaurant accounts. This role provides strategic direction, coaching, and support to achieve sales objectives, strengthen customer partnerships, and expand market share across assigned accounts.
The Multi Unit Sales Manager serves as a key partner to regional chain customers, building relationships with customer leadership and operational stakeholders while collaborating with internal teams, distribution centers, and supplier partners to deliver value-added solutions. This position is accountable for sales performance, customer retention, team development, and the successful execution of strategic growth initiatives.
Responsibilities:- Lead, coach, and develop a team of sales professionals responsible for managing and growing regional and multi-unit restaurant accounts.
- Drive sales growth through effective account strategies, customer development plans, and execution of targeted sales initiatives.
- Establish performance expectations and ensure sales team members achieve revenue, profitability, customer retention, and growth objectives.
- Build and maintain strong relationships with customer decision-makers, operators, and key stakeholders within assigned accounts.
- Conduct regular business reviews with customers to identify opportunities for growth, increased penetration, and operational improvement.
- Partner with sales representatives to identify and maximize opportunities for new product placement, menu innovation, promotional programs, and value-added solutions.
- Develop and deliver customer presentations, sales proposals, and strategic account plans.
- Monitor sales performance, analyze market trends, and implement action plans to capitalize on growth opportunities.
- Serve as the primary escalation point for customer concerns and collaborate with internal stakeholders to drive timely resolution.
- Partner with distribution operations, procurement, marketing, category management, and supplier partners to support customer objectives and achieve business goals.
- Manage customer and supplier programs while ensuring compliance with contractual commitments and company standards.
- Ensure customer reports, business reviews, and performance metrics are completed accurately and delivered within established timelines.
- Foster a culture of accountability, customer focus, collaboration, and continuous improvement across the sales team.
- Performs other related duties as assigned.
The Ideal Candidate Should Possess the Following:- Demonstrated ability to lead, motivate, and develop high-performing sales teams.
- Strong business development and relationship management skills.
- Excellent communication, presentation, negotiation, and influencing abilities.
- Strategic thinking with a proven ability to identify and execute growth opportunities.
- Strong business acumen and understanding of sales performance metrics.
- Ability to build credibility and trust with customers, suppliers, and internal stakeholders.
- Effective time management, organizational, and problem-solving skills.
- Ability to thrive in a fast-paced, customer-focused environment.
Required QualificationsHigh School Diploma or GED required.
3-5 years of experience leading a sales team within foodservice distribution sales required.
Experience managing regional chain, multi-unit, or restaurant accounts preferred.
Preferred QualificationsExperience managing regional chain, multi-unit, or restaurant accounts preferred.
Strong understanding of foodservice operations, products, distribution, and customer needs.
Proven track record of achieving sales growth and customer retention objectives through effective sales leadership.
Ability to analyze sales data and develop strategies to drive profitable growth.
Proficiency with CRM systems, sales reporting tools, and Microsoft Office applications.
Company DescriptionPerformance Foodservice, PFG's broadline distributor, maintains a unique relationship with a variety of local customers, including independent restaurants and hotels, healthcare facilities, schools, and quick-service eateries. A team of sales reps, chefs, consultants, and other experts builds close relationships with customers - providing advice on improving operations, menu development, product selection, and operational strategies. The Performance team delivers delicious food but also goes above and beyond to help independent restaurant owners achieve their dreams.
