THE ROLEAt Tatte, we believe it's craft that connects us, from every pastry baked to every guest interaction. The Multi Unit District Manager plays a pivotal leadership role responsible for shaping the performance, culture, and growth of 5-8 cafés. This leader is both a strategist and a coach, developing the next generation of General Managers and Head Chefs, driving sustainable business results, and representing Tatte in the communities we serve.
If you thrive on scaling operational excellence, leading through influence, and leaving a lasting impact, this is your opportunity to grow with one of the most admired brands in the café bakery space.
KEY RESPONSIBILITIESLead & Develop Teams- Mentor and inspire a team of General Managers, Head Chefs, and Café Managers while building a strong leadership bench for the future
- Reinforce clear performance expectations and hold teams accountable to results
- Drive succession planning and talent pipelines while identifying and accelerating the growth of high potential managers
- Communicate consistently and effectively across all levels of the organization
- Address team challenges with professionalism and proactive support
- Responsible for hiring and staffing levels across cafés, including exempt and non exempt team members
- Lead with and model company values while creating a positive and inclusive team culture
- Foster a culture of accountability, inclusivity, and hospitality excellence
Operational & Brand Excellence- Ensure every café delivers on Tatte's promise of uncompromising quality, seamless hospitality, and a warm, welcoming environment
- Implement consistent systems and standards across cafés while tailoring support to local market dynamics
- Lead café transitions, contribute to new café openings, and support district wide rollouts
- Partner with managers to build effective daily routines and operational accountability
- Ensure food safety standards are upheld across all cafés within the district and drive immediate resolution of any deviations from established standards
- Partner with cross functional teams to ensure seamless communication, deployment, and change management execution
- Create an environment built on trust, integrity, respect, accountability, communication, and teamwork
- Ensure compliance with company policies and all applicable local, state, and federal regulations
Business & Financial Performance- Own the district P&L by analyzing trends, identifying growth opportunities, and delivering strong financial results through operational discipline
- Optimize labor and food costs while improving forecasting accuracy and operational efficiency
- Use metrics, reporting, and dashboards to drive decision making and continuous improvement
- Identify and respond to sales trends, performance opportunities, and local market dynamics
Strategic Leadership- Partner closely with HR, Culinary, Training, Marketing, and Facilities teams to drive district priorities
- Act as a culture carrier while ensuring new initiatives are successfully implemented and sustained
- Balance day to day execution with long term development of people and business
- Maintain focus under pressure while adjusting priorities based on changing business needs
- Use data, café feedback, and operational reporting to guide decisions and improvements
- Set clear goals and ensure alignment, accountability, and execution across all locations
ESSENTIAL FUNCTIONS / WORKING CONDITIONS- Ability to work a flexible schedule based on business needs, including days, nights, weekends, holidays, and emergencies as required
- Ability to work 10+ hour shifts and stand, sit, walk, squat, or climb stairs for extended periods of time
- Ability to grasp, reach overhead, push, lift, and carry up to 50 pounds
QUALIFICATIONS & EXPERIENCERequired- 5+ years of multi unit leadership experience in restaurant, café, hospitality, polished fast casual, or full service environments
- Proven success leading high volume operations and developing managers into senior leaders
- Strong financial acumen with a track record of delivering top line growth and operational performance
- Exceptional communication, emotional intelligence, and influencing skills
- Hands on leadership style with the ability to lead through coaching, development, and empowerment
Preferred- Degree in Hospitality Management or a related field
- Proficiency in Microsoft Office including Word, Excel, and Outlook
- Experience with UKG/UltiPro, Toast POS, and CrunchTime/TeamworX
- Current ServSafe, Allergen, and ChokeSaver certifications
OUR BENEFITS & PERKS- Competitive Pay: $118,000-$168,000 annually, depending on experience, with annual bonus potential
- 401(k) with company match
- Health, dental, and vision insurance
- Paid vacation and sick time
- Free employee assistance program services
- Flexible schedules with no late nights
- Free drinks and generously discounted meals
Learn more about us at tattebakery.com
Join us on our journey to create something special!
