Sodexo is seeking a Multi Service Operations Manager 2 to oversee Food Services - retail, doctor's lounge, catering and floor stock nourishment program at Tampa General Hospital. This is a 1300 bed acute care hospital located in Tampa, FL.

This position will oversee a team of 65 frontline with 2 managers, reporting to the General Manager. This is primarily a day shift, M-F opportunity, must be flexible for additional times especially catering events.

About the job

Serve as the key operational leader supporting a multifaceted service environment. Oversee two or more core service areas, including Transport, Concierge, or the Service Response Center, and step in with full leadership authority when the General Manager is away. Guide managers, strengthen customer satisfaction, and ensure seamless operations while influencing both daily performance and long-term success.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $86275 - $111650

What's in it for you

• Lead multiple service lines and drive operational excellence.
• Develop and mentor management-level staff across core service areas.
• Make decisions that directly enhance the customer experience.
• Partner with the General Manager to participate in strategic decision-making.
• Gain exposure to a large, multiservice operational environment.
• Contribute to a collaborative culture that values service excellence and relationships.
• Influence daily operations while shaping long-term performance and standards.

What you'll bring

• Experience managing multiple service areas or operational functions.
• Leadership skills to supervise and develop managers effectively.
• Confidence to assume full operational authority in the absence of senior leadership.
• Customer-focused mindset with a commitment to satisfaction and quality service.
• Communication, relationship-building, and problem-solving skills for a fast-paced environment.

Requirements

• Education Requirement: Bachelor's degree or equivalent experience
• Management Experience: 5 years
• Related Experience: 3 years

What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:

• Medical, Dental, Vision Care and Wellness Programs
• 401(k) Plan with Matching Contributions
• Paid Time Off and Company Holidays
• Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.