Conference Services Manager

Sodexo

$67K — $98K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of management experience in the audiovisual field
  • 1 year of related experience in event and conference services
  • Expertise in maintaining and troubleshooting AV systems
  • Comfortable working in fast-paced, high-pressure environments
  • Strong organizational skills with a proactive mindset

Responsibilities

  • Manage all aspects of audiovisual operations for events and conferences
  • Lead and mentor a team of AV professionals
  • Collaborate with clients and stakeholders on event planning and execution
  • Oversee catering, AV, BEOs, and room bookings
  • Ensure seamless delivery of high-impact technical experiences
  • Influence and negotiate resources and processes across the organization
  • Accountable for performance evaluations and team management

Benefits

  • Comprehensive medical, dental, and vision care
  • 401(k) plan with matching contributions
  • Paid time off and company holidays
  • Career growth opportunities and tuition reimbursement
  • Dynamic work environment with varied events
Full Job Description
Conference Services Manager for a growing life sciences account in Boston, MA, Monday-Friday, with career advancement on a brand-new team. You'll run all events and conferences, helping clients plan and set up seamless experiences.

You'll manage catering, AV, BEOs, and room bookings using CaterTrax or similar systems, handling events up to 1,000 guests. Comfort working in a fast-paced events and catering environment is a must, along with managing multiple priorities and ambiguity.

About the job

Step into a role where innovation meets execution, leading the charge in delivering seamless, high-impact audiovisual and technical experiences for events and meetings. You'll collaborate with cross-functional teams, ensure top-tier service delivery, and bring technical visions to life in a fast-paced, client-focused environment.

Accountable for managing people, setting direction and deploying resources; typically is responsible for performance evaluation, pay reviews and hire/fire decisions. Results are primarily achieved through the work of others and typically depend on the manager's ability to influence and negotiate with parts of the organization. Progression within Career Band reflects acquisition of broad technical expertise, business and industry knowledge, and process and people leadership capabilities. Accountable for business, functional or operational areas, processes or programs, which may include dotted-line or matrixed management.

Pay Range: $67405 - $98000

What's in it for you
  • Play a key role in planning and executing dynamic live events and meetings with cutting-edge technology
  • Lead and mentor a team of AV professionals to deliver exceptional service and support
  • Ensure optimal performance and upkeep of all audiovisual systems across one or multiple sites
  • Collaborate directly with clients and stakeholders to bring their event visions to life
  • Enjoy a diverse work environment where no two days-or events-are the same
  • Grow your technical and leadership skills in a hands-on, service-driven setting
  • Be part of a team that values creativity, precision, and exceeding expectations


What you'll bring
  • Experience managing audiovisual operations, including video, audio, and live broadcast systems in a fast-paced environment
  • Background in leading technical teams, with the ability to coach, support, and drive high performance
  • Expertise in maintaining and troubleshooting complex AV systems to ensure flawless execution of events
  • Confidence working directly with clients and stakeholders to understand needs and deliver tailored solutions
  • A proactive mindset with strong organizational skills, ensuring every detail is accounted for from setup to wrap-up


Requirements
  • Education Requirement: Associate's degree or equivalent experience
  • Management Experience: 2 years
  • Related Experience: 1 year


What we offer

Compensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include:
  • Medical, Dental, Vision Care and Wellness Programs
  • 401(k) Plan with Matching Contributions
  • Paid Time Off and Company Holidays
  • Career Growth Opportunities and Tuition Reimbursement

More extensive information is provided to new employees upon hire.

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