Nexthink

MSP Account Director

Nexthink$120K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years experience in partner community development and support
  • 5+ years in technology platform sales
  • 5+ years in partner/business development and GTM management
  • Experience with MSP/GSI environments
  • Proven ability to develop and execute go-to-market strategies

Responsibilities

  • Develop plans to integrate Nexthink solutions into workplace practices
  • Grow Nexthink revenue through partnerships
  • Cultivate strategic relationships within organizational structures
  • Identify business and technical needs of MSP/GSI partners
  • Drive achievement of revenue and growth targets
  • Collaborate with internal teams to execute plans
  • Present value propositions for Nexthink solutions
  • Facilitate business development initiatives alongside sales and marketing teams
  • Monitor market trends and competitor activities
  • Prepare and present business reviews to senior management

Benefits

  • 100% covered health, dental, and vision insurance
  • Flexible hours and unlimited vacation policy
  • Hybrid work model with structured onboarding
  • Free access to professional training platforms
  • Generous parental leave of up to 16 weeks for birthing parents
  • 401(k) plan with company matching contributions
  • Referral bonuses after successful hiring
Full Job Description
Job Description

As an Account Manager, you will have the exciting opportunity to deliver on our growth strategy with the largest MSP's & GSI's. The ideal candidate will have deep knowledge of the global MSP & GSI industry trends and customer operations. In the role, you will establish and maintain C-level, sales, and product relationships with organizations such as Kyndryl, Unisys, Capgemini & DXC to drive Nexthink solution revenue. By establishing and growing relationships, and managing the day-to-day interactions with these companies, you will be responsible for creating opportunities that drive growth across Europe. The ideal candidate will have a strong understanding of Global MSP & GSI companies with a proven track record in developing and managing relationships and exceeding targets.

Responsibilities
  • Develop and execute plans to embed the Nexthink platform as a key solution across the workplace practices.
  • Develop and execute plans to grow Nexthink revenue across your chosen partners.
  • Navigate the organizational structures to develop strategic and tactical relationships.
  • Understand the business, solutions and technical needs of the global MSP/GSI.
  • Develop and execute a plan to drive achievement of revenue and growth goals.
  • Execute this plan while working with key internal stakeholders (e.g., account teams, regional sales teams, marketing teams and corporate resources)
  • Create & articulate compelling value propositions around Nexthink solutions
  • Leverage technical resources to assist your partners.
  • Drive business development and Co-Sell initiatives in partnership with field sales, marketing, and leadership.
  • Prepare and give business reviews to the senior management team regarding progress and roadblocks in partner development.
  • Represent Nexthink at conferences, QBRs and more, enhancing the Nexthink brand presence and visibility.
  • Monitor market trends and competitor activities within the MSP/GSI market place.
  • Develop and disseminate appropriate materials to enable and educate field sales teams.


Qualifications
  • 5+ years of experience developing, enabling, and supporting a partner community
  • 5+ years of experience with technology platform sales
  • 5+ years of partner/business development, enterprise sales, and GTM creation/management.
  • Experience working in or with MSP/GSI's.
  • Proven track record of developing and executing on a go to market strategy
  • Strong communication skills with the ability to lead executive level meetings
  • Collaborative approach to working, leveraging cross functional teams to support
  • Experience in the EUC industry.
  • Exceptional communication and presentation skills.
  • Experience engaging with senior business and technology leaders.
  • Ability to create and enable Field teams with insightful materials.
  • Experience working with product teams and influencing product strategy based on partner feedback.
  • Comfortable carrying a performance related target.


Additional Information

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers' IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan. We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage.

In addition, we offer:
  • 🏖 Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
  • 🏡 Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
  • 📚 Free access to professional training platforms to explore your interests and enhance your skills.
  • 🍼 Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
  • 💰 Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
  • 📣 Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink's good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

About Nexthink

Nexthink is a Swiss IT analytics company that provides end-user IT analytics for security, ITSM and transformation. The company was founded in 2004 by Patrick Hertzog and Vincent Bieri. Nexthink's software provides real-time analytics and visibility into an enterprise's IT infrastructure from the end-user perspective. The company has been recognized by industry analysts for its IT analytics software and has received high ratings. Nexthink has its headquarters in Lausanne, Switzerland, and has offices in Boston, United States; London, United Kingdom; Paris, France; Frankfurt, Germany; Madrid, Spain; Milan, Italy; and Dubai, United Arab Emirates.
Learn more about Nexthink
Size
500 employees
Industry
Founded
2004

Similar Jobs

More Jobs at Nexthink

More Information Technology Jobs

Find similar MSP Account Director jobs: