The MPS WholesalerimprovesMerchant Payment Solutions (MPS) revenue across U.S. Banks Branch and Small Business channelsby strengtheninglead quality, referral execution, funnel conversion, activation, andfield capability.
Thisfield-facing coach and performance partner delivers training,supportsemployees and teams withexecutiongaps, communicates weekly results, and influences frontline employeesand leadersto adopt proven practices that accelerate revenue growth.
Revenue Optimizationand Field Execution
- Partner with Branch and Small Business employees across the enterprise to improve MPS lead quality, referral execution, funnel conversion, activation, and revenue.
- Translate strategies, scorecards, and performance insights into clear field actions; diagnose revenue leakageanddevelop targeted improvement plans.
- Reinforce qualified opportunities, strong client fit, disciplined handoffs, consistent follow-through, and a positive, growth-oriented approach.
Training, Coaching andFunnel Expertise
- Design and facilitateonboarding, ongoing development, and targeted remediation for employeesandteams with performance gaps.
-Coach employeeson identifying high-quality merchant opportunities,makingeffective referrals, setting client expectations, andcompletingrequired follow-up.
-Assess behaviorand results, identify root causes, andprovide tailoredcoaching, playbooks, job aids, andreinforcement.
-Maintainin-depth knowledge of the MPS referral-to-revenue journeyand clearly articulate the standards that improveopportunityquality, conversion, activation, and revenue realization.
- Use performance insights and field feedback to identify conversion barriers, improve handoffs, and refine coaching and execution strategies.
Leadership Influence andCommunication
- Build trusted partnerships with frontline employees,District Managers, Small Business Sales Managers, Market Leaders, Region Leaders, and Merchant Market Managers.
- Influence without direct authoritythroughcredibility, data, clear expectations,workshops, leadership briefings,andtargeted market support.
- Prepare and distribute concise, actionable weekly results; translate performance data into priorities, success stories, and specific field actions.
- Deliver polished written communications and executive-ready presentations, track intervention effectiveness, and adjust plans based on outcomes.
Merchant Market Manager Enablement
- Assess andclose Merchant Market Managerexperience and onboarding gaps through structured trainingandcoaching.
- Build capability in pricing,products, marketing, client value articulation, and consistent sales execution.
- Train Merchant Market Managers to engage the Customer Activation Team (CAT), set client expectations, and coordinate follow-up to improve activation rates.
Success is demonstrated by improved referral quality, funnel conversion, activation, revenue growth, field adoption, targeted performance improvement, and clear weekly communications.
Preferred Skills/Experience
- Three to five years of experience inSmall Business sales,merchant payments, sales enablement, revenue optimization, field coaching, training, or a related discipline
- Strong knowledge of merchant acquiring, referral funnels, pricing, products, onboarding, activation, and revenue driver.
- Demonstrated success coaching frontline sales employees and influencing leaders without direct authority
- Strong facilitation, presentation, analytics, and written and verbal communication skills
- Ability to translate funnel and revenue data into targeted actions and measurable improvement
- Proven cross-functional partnership, organization, accountability, and follow-through
- Knowledge of U.S. Bank Branch and Small Business sales motions, MPS referral processes, Elavon products, and CAT activation practices is preferred
- Ability to travel as needed
Our approach to benefits and total rewards considers our team members whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Review our full benefits available by employment status here.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $86,360.00 - $101,600.00
