Qualifications

• 2+ years of experience in PKI or certificate management environments
• Bachelor's degree preferred or equivalent experience
• Experience with Windows Server and Linux/Unix environments
• Hands-on PKI experience including ADCS and CA administration
• Intermediate PowerShell scripting and OpenSSL/certtool usage
• Strong problem-solving skills in production environments
• Ability to work independently with limited supervision
• Strong verbal and written communication skills
• Experience with CLM platforms (Venafi, CyberArk, Keyfactor, DigiCert) preferred
• Exposure to Azure or AWS environments preferred
• Relevant certifications (VSA, VTIS, or similar) preferred

Responsibilities

• Monitor and action incoming incidents from ServiceNow
• Process certificate lifecycle requests (issuance, renewal, revocation)
• Perform routine PKI maintenance and system health checks
• Participate in client meetings and manage routine client interactions independently
• Escalate complex or high-risk issues appropriately
• Maintain and update knowledgebase documentation
• Contribute to process improvement and certificate automation initiatives
• Support on-call rotation responsibilities

Benefits

• A company committed to our inclusive value through our Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. 'Optiv Chips In' encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)