Apple

ML Engineer - Evaluation Analysis, Metric and Data Strategy

Apple$130K — $180K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Statistics, Data Science, Applied Mathematics, Computer Science, or related quantitative field
  • 5+ years of experience in applied science, data science, or evaluation research focusing on quality metrics
  • Proficiency in Python (pandas, scipy, scikit-learn) or R for data analysis
  • Experience with statistical analysis methods including significance testing and experimental design
  • Track record of independently designing metrics frameworks
  • Familiarity with productivity software or creative applications
  • Graduate degree in a relevant quantitative field

Responsibilities

  • Analyze evaluation results to identify trends and patterns across AI features
  • Collaborate on data collection strategies to ensure data representativity
  • Design feature-level quality metrics and metrics framework for decision making
  • Translate evaluation data into actionable insights for stakeholders
  • Develop dashboards and reports summarizing evaluation analysis
  • Manage evaluation processes across multiple product features
  • Define what 'quality' means in multi-turn conversational evaluations

Benefits

  • Opportunity to shape AI feature quality standards
  • Work on AI-powered features used by millions globally
  • Collaborative environment with cross-functional teams
  • Flexibility to design evaluation methodologies
  • Influence on product development and strategic direction
Full Job Description
The Productivity and Machine Learning Evaluation team ensures the quality of AI-powered features across a suite of productivity and creative applications; including Creator Studio, used by hundreds of millions of people. This team serves as the primary evaluation function, and its analysis directly informs decisions about model development, feature launches, and product direction. \nThis role is the analytical core of the team; responsible for making sense of evaluation signals and real-world user behavior. The work involves designing feature-level quality metrics, collaborating with partner teams on data collection strategies, and translating evaluation data into concise, actionable insights that drive decisions. This is an opportunity to define how AI feature quality is measured and to directly shape what gets shipped. As AI features evolve into multi-turn, agentic experiences, this role will define what "quality" means when the unit of evaluation is a conversation, not a single response.

Day-to-day work involves analyzing evaluation results, identifying trends, regressions, and segment-level patterns across multiple AI features. This includes collaborating with partner teams on data collection strategies, ensuring evaluation data is representative of real-world usage, and designing the metrics framework that leadership uses to make decisions on AI features. Typical deliverables include: feature-level quality metrics and dashboards, evaluation analysis reports, data collection requirements, dataset representativeness audits, multi-turn evaluation frameworks and session-level scoring rubrics, and concise metric summaries for decision-makers.

Bachelor's degree in Statistics, Data Science, Applied Mathematics, Computer Science, or a related quantitative field 5+ years of experience in applied science, data science, or evaluation research, with a focus on defining and operationalizing quality metrics Experience with statistical analysis methods including significance testing, sampling design, effect size estimation, and experimental design Experience working with production user data, understanding its biases and limitations compared to controlled evaluation data, including familiarity with sequential interaction data where context and turn order affect quality assessment Ability to design evaluation approaches where the unit of analysis is a session or conversation rather than a single model output Track record of independently designing metrics frameworks and driving data-informed decisions across cross-functional teams Proficiency in Python (pandas, scipy, scikit-learn) or R for data analysis and visualization

Experience designing evaluation or quality metrics for AI-powered or ML-driven features in consumer-facing products Familiarity with productivity software or creative applications, with an ability to distinguish between technically correct and genuinely useful AI outputs Experience partnering with engineering or data teams to define data collection requirements and schemas Track record of translating complex analytical findings into concise recommendations for non-technical decision-makers Experience evaluating tool-use accuracy, retrieval quality, or function-calling reliability within AI systems Experience with evaluation methodology including inter-annotator agreement, evaluation bias detection, and dataset representativeness auditing Familiarity with agentic orchestration frameworks (LangChain, LangGraph, CrewAI, AutoGen) and emerging agent interoperability protocols (A2A, MCP), with an understanding of how architectural choices in agent design affect evaluability Understanding of ML model development processes, with the ability to specify what evaluation signals are useful for model improvement Experience managing evaluation across multiple features or product areas simultaneously, with systematic rather than ad-hoc approaches Graduate degree in a relevant quantitative field

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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