About the Role

The Ministry Growth Partner exists to help churches maximize the value they receive from their partnership with Pushpay.

This role owns the commercial growth strategy across an assigned portfolio of existing customers, partnering closely with Customer Success, Strategic Sales, Marketing, Product, and Executive Leadership to identify opportunities that help ministries accomplish more through technology.

Unlike a traditional Account Manager, the Ministry Growth Partner is not responsible for renewals or support. Instead, they serve as a long-term strategic advisor-guiding churches through platform adoption, identifying future ministry initiatives, and introducing additional Pushpay solutions when they create meaningful value.

Success in this role is measured by Net Revenue Retention (NRR) and expansion revenue. This is an individual-contributer, quota carrying position designed for a commercial builder who excels at consultative closing with an established customer base.

Benefits and Compensation

• 100% employer-paid premiums for Medical HDHP Plan, Dental, and Vision for employee
• 70% employer-paid premiums for Medical PPO Plan for employees, and Medical, Dental, and Vision for dependents
• 401K match
• Hybrid work model - 3 days in the office / 2 days remote each week
• 12 paid Company Holidays
• 2 paid Volunteer Time Off days
• 15 days PTO to start, increases with tenure and seniority.
• Paid parental and adoption leave
• Compensation Range: $60k-70k base + $60k-70k variable = $120k-$140k OTE, depending on location.

Compensation ranges are determined by role and location. The range displayed on each job posting reflects the pay range for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.

The following states are approved as remote work locations for this position: AR, AZ, CA, CO, FL, GA, IA, IL, IN, MD, MI, MN, MO, NC, OH, OK, PA, SC, TN, TX, VA, WA - All other states are not in consideration for this role at this time.

What You'll Do
Own a Territory Growth Strategy

• Manage the commercial growth strategy across an assigned territory of existing customers.
• Develop territory plans that identify customer priorities, whitespace opportunities, executive relationships, and long-term expansion strategies.
• Build and maintain a healthy expansion pipeline that contributes to overall territory revenue growth.

Drive Customer Growth

• Lead consultative discovery conversations focused on ministry objectives rather than product sales.
• Identify opportunities for customers to expand their use of Pushpay solutions, beginning with Nurture and expanding to ChurchStaq, Resi, and future platform capabilities.
• Guide customers through platform roadmap conversations that align future initiatives with Pushpay's evolving product strategy.
• Proactively identify, build, and progress high-intent expansion opportunities through the sales funnel to meet quarterly and annual revenue targets.

Partner Across the Customer Lifecycle

• Work closely with Customer Success Managers to identify expansion opportunities while ensuring customers continue to realize value from their existing investment.
• Partner with Account Executives on Enterprise and Strategic accounts through coordinated account planning and executive engagement.
• Support territory planning alongside Sales, Marketing, Product, and Executive Leadership.

Represent the Voice of the Customer

• Serve as one of Pushpay's sources of customer insight.
• Identify recurring customer themes, emerging ministry needs, competitive trends, and platform opportunities.
• Partner with Product and Leadership to ensure customer feedback informs roadmap priorities and future investments.

Build Executive Relationships

• Develop trusted relationships with Executive Pastors, Lead Pastors, Operations Leaders, Finance Leaders, and ministry stakeholders.
• Become a long-term strategic advisor who understands both the customer's ministry objectives and Pushpay's platform vision.

Operate with Commercial Excellence

• Maintain accurate forecasting, pipeline management, territory planning, and CRM hygiene.
• Develop repeatable account plans and proactively identify future growth opportunities.
• Operate with discipline around forecasting, inspection, and execution.

What Success Looks Like

Within the First 6 Months

• Establish trusted relationships across assigned territory.
• Build a healthy expansion pipeline.
• Launch Nurture growth motions.
• Partner effectively with Customer Success and Sales.
• Develop strategic account plans for priority customers.

Within the First 12 Months

• Consistently achieve expansion TMNR targets.
• Improve Net Revenue Retention across assigned territory.
• Increase product adoption and attach rates.
• Become a trusted strategic advisor to church leaders.
• Deliver meaningful customer insights that influence Product strategy.

What You Bring

• 2 to 4 years in a quota-carrying SaaS sales role (account management, business development, or expansion sales).
• Ministry experience-as a pastor, executive pastor, operations leader, ministry staff member, or volunteer at a large church-is highly valued but not required.
• Proven success managing complex customer relationships.
• Experience leading consultative discovery and executive conversations.
• Strong territory management and forecasting discipline.
• Experience working with churches, nonprofits, or mission-driven organizations is highly preferred.
• Documented track record of meeting or exceeding revenue quotas (ARR/MRR expansion, cross-sell)
• Experience managing full expansion sales cycles - from discovery and value-mapping to proposal, negotiation, and closing.

Leadership Characteristics

We are looking for someone who is:

• Customer obsessed.
• Ministry minded.
• Consultative rather than transactional.
• Highly collaborative.
• Operationally disciplined.
• Coachable and growth oriented.
• Comfortable navigating ambiguity.
• Accountable for results.
• Multi-threaded deal driver.
• Passionate about helping churches thrive.

**Applications will be taken on an ongoing basis

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