RSM US

Microsoft Dynamics 365 Customer Engagement Senior Consultant

RSM US$86K — $138K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience with Microsoft Dynamics 365 CE
  • Bachelor’s degree in Information Technology, MIS, or related field
  • Microsoft Dynamics 365 CRM certification preferred
  • Experience with Scribe is a plus
  • Familiarity with SQL Server Reporting Services advantageous
  • Experience in Field Service is beneficial

Responsibilities

  • Lead requirements gathering sessions with clients
  • Create design documentation for D365 CE systems
  • Drive the development process of Dynamics 365 CE
  • Collaborate effectively with team members and clients
  • Serve as the primary contact for client interactions
  • Engage in Agile and Microsoft SureStep methodologies

Benefits

  • Flexible work schedule to balance personal and professional life
  • Access to a competitive benefits and compensation package
  • Opportunities for professional growth and learning
  • Participation in a culture that prioritizes employee well-being and work-life harmony
  • Potential eligibility for discretionary bonuses based on performance
Full Job Description

This individual will support our growing Microsoft Dynamics 365 CE practice. This is an excellent opportunity if you are a self-starter who likes to take initiative in planning and implementing innovative ideas. The overall objective of this position is to provide a positive impact on helping our Microsoft Dynamics CE team service our growing base of clients.

RSM is a leading Microsoft partner implementing the full range of business applications including D365 F&SC, BC, CE and Commerce, as well as Power Platform, Microsoft 365, Data & AI and Azure solutions. RSM’s Dynamics consultants are empowered through our long standing, close relationship with Microsoft, the use of our proven RVM methodology (purpose built for Dynamics 365), a wide range of industry IP and accelerators as well as additional Microsoft-centric tools to help customers stay competitive in a constantly changing environment. Our Dynamics teams also benefit from a wealth of expertise around them within RSM that enhances the value we provide customers, whether that be from our Microsoft MVPs. Industry experts, Tax specialists or Managed Technology and Application services teams. 

We are looking for Functional Microsoft Dynamics 365 Customer Engagement Consultants who are looking for an opportunity to advance their career and help support our growing Microsoft Dynamics 365 CE practice and service our growing base of clients!

Responsibilities:

  • Lead requirements gathering sessions with clients
  • Create design documentation
  • Take an active role in the development of the D365 CE system
  • Work well with team members, clients, and other vendors
  • Be the ‘Go To’ resource for client interactions
  • Participate in the Agile and/or Microsoft SureStep Iterative Methodologies

Basic Qualifications:

  • 3+ years of experience with Microsoft Dynamics 365 CE
  • Bachelor’s Degree in Information Technology, MIS or other related business fields
  • Microsoft Dynamics 365 CRM certified a plus
  • Experience with Scribe a plus
  • SQL Server Reporting Services a plus
  • Experience with Field Service

Preferred Qualifications:

  • Demonstrated ability to take initiative and work in a self-directed manner and develop strong working relationships with clients.
  • Relevant, hands-on work-related experience working in a team environment.
  • Desire to learn and grow.
  • Superior organizational, writing, interpersonal and communication skills, attention to details, ability to multi-task and meet deadlines

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at .

At RSM, an employee’s pay at any point in their career is intended to reflect their experiences, performance, and skills for their current role. The salary range (or starting rate for interns and associates) for this role represents numerous factors considered in the hiring decisions including, but not limited to, education, skills, work experience, certifications, location, etc. As such, pay for the successful candidate(s) could fall anywhere within the stated range.

Compensation Range: $86,500 - $138,500

Individuals selected for this role will be eligible for a discretionary bonus based on firm and individual performance.

About RSM US

RSM US is a leading provider of audit, tax, and consulting services to middle market companies in the United States. The company is headquartered in Chicago, Illinois and has more than 90 offices across the country. RSM US is a member of the RSM International network, which is the sixth largest network of independent audit, tax, and consulting firms in the world. The company's services include audit and assurance, tax, consulting, risk advisory, transaction advisory, and wealth management. RSM US serves clients in a variety of industries, including healthcare, financial services, manufacturing, real estate, and technology.
Learn more about RSM US
Size
13,000 employees
Industry

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