AdventHealth University

Mgr, Laboratory Support

AdventHealth University$72K — $134K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Associate degree required, Bachelor's preferred
  • 1+ year of leadership experience required, 2+ years preferred
  • 3+ years of related laboratory experience required, 5+ years preferred
  • Certifications from NHA, NPCE, or ASPT in phlebotomy preferred
  • Basic Life Support (BLS) certification preferred

Responsibilities

  • Monitor and manage daily operations of laboratory support services and oversee staff
  • Collaborate with vendors for supply availability and technology maintenance
  • Develop and implement quality assessment activities for regulatory compliance
  • Lead laboratory performance improvement initiatives for team-building and patient safety
  • Provide orientation and training for new employees and students
  • Manage employee hiring, coaching, and schedules with limited supervision
  • Facilitate effective communication and workflow across departments

Benefits

  • Benefits from Day One including Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
  • Paid Time Off from Day One
  • 403-B Retirement Plan
  • 4 Weeks 100% Paid Parental Leave
  • Career Development opportunities
  • Whole Person Well-being Resources
  • Mental Health Resources and Support
  • Pet Benefits
Full Job Description


All the benefits and perks you need for you and your family:

  • Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
  • Paid Time Off from Day One
  • 403-B Retirement Plan
  • 4 Weeks 100% Paid Parental Leave
  • Career Development
  • Whole Person Well-being Resources
  • Mental Health Resources and Support
  • Pet Benefits


Schedule:

Full time

Shift:

Day (United States of America)

Address:

200 N LAKEMONT AVE

City:

WINTER PARK

State:

Florida

Postal Code:

32792

Job Description:

Schedule: Monday-Friday, 6:00 AM-3:00 PM (with flexibility based on operational needs)
  • Monitors and manages daily operations for laboratory support services and oversees support staff.
  • Works with vendors to ensure necessary supply availability and maintains technologies aligned with industry practices.
  • Develops ongoing quality assessment activities to ensure compliance with regulatory and governmental requirements.
  • Leads and participates in laboratory performance improvement activities, promoting team building, employee engagement, patient satisfaction, and safety.
  • May include transport of hazardous waste from the point of generation to a designated secure storage area; employee will be required to complete initial training (prior to handling hazardous waste) and refresher training to include proper handling and transport of hazardous waste, and proper selection, use and disposal of personal protective equipment.
  • Provides orientation and training to new employees and students, documenting the process appropriately.
  • Manages employees in hiring, coaching, or termination with limited supervision from leadership. Schedules and facilitates department meetings routinely.
  • Follows safety policies including the use of PPE, handwashing, and hazardous chemical handling, and completes required training for handling hazardous waste.
  • Manages staff using effective scheduling, assigning workloads, and troubleshooting problems.
  • Actively participates in laboratory and hospital performance improvement activities, including evaluating new equipment or procedures, preparing and reviewing staff quality and efficiency reports, and monitoring staff performance.
  • Coordinates and facilitates the clinical experience of students in affiliated education programs.
  • Serves as a liaison with other departments to ensure effective communication and collaboration.
  • Facilitates workflow when necessary to ensure smooth operations.
  • Provides guidance to lab support staff for resolving customer service issues and supports education for clinical staff as needed.
  • Performs other duties as assigned

Knowledge, Skills, and Abilities:
  • Ability to provide daily direction to lab support staff
  • Ability to ensure departmental compliance with regulatory and accreditation requirements
  • Exhibits technical skills and aptitudes related to the specific laboratory specimen collections as performed in department or work area assigned.
  • Displays the ability to comprehend, measure, reason, match, problem solve, and exercise judgment under minimal supervision.
  • Strong organizational skills
  • Exhibits ability to make appropriate decisions in stressful situations and handle multiple priorities and projects.
  • Exercises mature, independent judgment and the ability to handle confidential information within Hospital guidelines and applicable regulations.
  • Builds and maintains effective, productive teams and appropriate peer relationships to facilitate organizational objectives.
  • Ability to utilize standard computer related applications, and ability to learn and apply new applications and programs.
  • Must be able to read, write and speak conversational English
  • Basic computer skills and knowledge of Microsoft Office
  • Exhibits knowledge of applicable regulatory standards, rules, and guidelines such as Joint Commission, OSHA, AABB, AOA, CAP, CLIA, and related agencies.
  • Able to effectively communicate verbally and in written form in English with patients, staff, and customers of varied backgrounds in a respectful, effective, and professional manner.

Education:
  • Associate [Required]
  • Bachelor's [Preferred]

Work Experience:
  • 1+ year of leadership/management experience [Required]
  • 2+ years of leadership/management experience [Preferred]
  • 3+ years of related laboratory experience [Required]
  • 5+ years of related laboratory experience [Preferred]

Licenses and Certifications:
  • NHA Certified Phlebotomy Technician (CPT) [Preferred] OR NPCE Certified Phlebotomy Technician (CPT) [Preferred] OR ASPT Certified Phlebotomy Technician (CPT) [Preferred]
  • Basic Life Support (BLS) [Preferred]

Physical Requirements: (Please click the link below to view work requirements)
  • Physical Requirements - https://tinyurl.com/23km2677


Pay Range:

$72,189.82 - $134,259.75

About AdventHealth University

AdventHealth University is a private university in Orlando, Florida. It was founded in 1992 and is affiliated with the Seventh-day Adventist Church. The university offers undergraduate and graduate degree programs in various fields including nursing, radiography, and sonography. AdventHealth University is accredited by the Southern Association of Colleges and Schools Commission on Colleges.
Learn more about AdventHealth University
Size
1,000 employees
Industry

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