General Information

Job ID
ATR66597

Posting Job Title
Quality Manager

Locations
SC Anderson

Employment Type
Full Time

Date Posted
28-Aug-2026

Relocation Support
No

Description & Requirements

The Quality Manager is responsible for leading the overall Quality function at the Anderson site, including product quality, laboratory, customer complaints, internal and external audits, and quality support to Production. As part of this responsibility, the role owns the governance, maintenance and continuous improvement of the Quality and Food Safety Management Systems, ensuring compliance with ISO 9001, FSSC 22000 and customer-specific and regulatory requirements.

The position plays a key leadership role in protecting product integrity, regulatory compliance, and customer confidence.

Responsibilities:
• Perform all work in accordance with the highest standards of Smurfit Westrock safety policies and ensure all quality and food safety systems operate in full compliance.
• Own and maintain site certifications including but not limited to ISO 9001, FSSC 22000 and any additional customer or regulatory certifications.
• Act as primary site representative during external certification audits, customer audits, and regulatory inspections.
• Lead internal audit programs and ensure timely closure of corrective and preventive actions.
• Maintain and continuously improve the Quality Management System (QMS) and Food Safety Management System (FSMS).
• Drive root cause analysis for non-conformances, customer complaints, audit findings and systemic issues.
• Ensure full compliance with Food Safety Plans (HACCP), verification and validation processes.
• Oversee document control processes including SOPs, work instructions, specifications and record retention.
• Monitor and report Quality KPIs to the General Manager and Divisional Quality leadership.
• Support cross-functional teams (Production, Maintenance, Supply Chain, R&D) to ensure compliance is embedded in daily operations.
• Ensure proper management of non-conforming materials and disposition processes.
• Coordinate training programs related to quality standards, food safety, GMP and certification requirements.
• Ensure readiness for unannounced audits and maintain continuous audit preparedness.
• Partner with divisional Quality and Regulatory teams to align site practices with corporate standards and global best practices.
• Support environmental and sustainability compliance requirements linked to certification standards where applicable.
• Other duties as assigned.

Qualifications:
• Bachelor's degree in Engineering, Quality, Food Science, or related field.
• Minimum 5 years of experience managing Quality Systems within a manufacturing environment.
• Demonstrated experience leading ISO 9001 and Food Safety certification audits (FSSC 22000, SQF or similar).
• Strong working knowledge of HACCP principles and regulatory compliance.
• Certificate and demonstrated experience as internal auditor.
• Experience within plastics processing, packaging, or food contact materials strongly preferred.
• Strong knowledge of Quality Management Systems and audit methodologies.
• Deep understanding of Food Safety regulations and GMP requirements.
• Knowledge of OSHA requirements including Machine Guarding and Lockout/Tag-Out procedures.
• Understanding of continuous improvement methodologies (LEAN, 5S, Root Cause Analysis).
• Knowledge of corporate and environmental policies.
• Familiarity with customer-specific certification requirements and supplier qualification processes.
• Strong leadership and influence skills.
• Excellent audit management capability.
• Advanced problem-solving and analytical skills.
• Strong written and verbal communication skills.
• Ability to work cross-functionally in a fast-paced manufacturing environment.
• Strong organizational and documentation management skills.
• Proficiency in Microsoft Office and quality reporting systems.

Candidates are required to undergo a drug screening after receiving a conditional job offer, but before starting employment.