Regional Director of Operations

Lunchtime Solutions, Inc.

$80K — $95K *
Food & Beverages
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Proven multi-unit operational leadership experience with strong financial and business acumen.
  • Excellent leadership, coaching, and relationship-building skills.
  • Experience managing through leaders and developing high-performing teams.
  • Ability to travel regularly throughout the assigned region.
  • Minimum 5 years of regional operations experience.
  • 7-10 years of relevant experience in food service management or related field.
  • Associate's degree required, bachelor's degree preferred.

Responsibilities

  • Coach, mentor, and develop Area Directors to achieve operational, financial, and leadership goals.
  • Lead achievement of regional sales, gross margin, and profitability goals.
  • Support customer retention through strong partnerships and proactive problem-solving.
  • Partner with Area Directors to implement value-added programs that enhance the student experience.
  • Identify trends, best practices, and operational efficiencies across the region.

Benefits

  • Enjoy a Monday-Friday daytime schedule with no late nights, weekends, or holidays at work.
  • 401(k) retirement plan for future planning.
  • Paid time off and paid holidays for work-life balance.
  • Comprehensive medical, dental, and vision coverage for eligible team members.
Full Job Description
Regional Director of Operations

This position is a remote position based in our current operating footprint in the states of Iowa, Nebraska, South Dakota, and Missouri. Travel required based on business needs.

What You'll Do

Develop Leaders
  • Coach, mentor, and develop Area Directors to achieve operational, financial, and leadership goals.
  • Foster accountability, succession planning, and talent development.
  • Ensure compliance with safety standards, USDA regulations, and company expectations.

Drive Operational & Financial Performance
  • Lead achievement of regional sales, participation, gross margin, and profitability goals.
  • Analyze KPIs and financial results to identify opportunities, risks, and improvement strategies.
  • Support Area Directors in creating and executing action plans that drive results.

Strengthen Customer Relationships
  • Support customer retention through strong partnerships and proactive problem-solving.
  • Assist with contract renewals, RFPs, and strategic customer discussions.
  • Ensure programs meet customer needs while maintaining financial sustainability.

Identify Growth Opportunities
  • Partner with Area Directors to implement value-added programs that enhance the student experience and increase participation.
  • Evaluate opportunities for menu innovation, technology, operational improvements, and program growth.
  • Support business development and startup readiness within the region.

Lead Continuous Improvement
  • Identify trends, best practices, and operational efficiencies across the region.
  • Collaborate with Finance, HR, Culinary, Purchasing, Sales, and other departments to drive success.
  • Champion innovation and improvements that strengthen our operations and customer experience.

What You Bring to the Team
  • Proven multi-unit operational leadership experience with strong financial and business acumen
  • Excellent leadership, coaching, and relationship-building skills.
  • Experience managing through leaders and developing high-performing teams.
  • Ability to travel regularly throughout the assigned region.
  • Minimum 5 years of regional operations experience
  • 7-10 years of relevant experience in food service management or related field
  • Associate's degree required, bachelor's degree preferred.

Why You'll Love Working With Us
  • Enjoy your evenings and weekends our Monday-Friday daytime schedule means no late nights, no weekends, and no holidays spent at work.
  • Plan for your future with our 401(k) retirement plan
  • Enjoy work life balance with paid time off and paid holidays
  • Invest in your health with comprehensive medical, dental, and vision coverage for eligible team members.

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