IHG

Mgr Housekeeping (H04)

IHG$80K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Excellent communication and strong interpersonal skills
  • Business acumen and proficiency in tools related to hotel management
  • Bachelor's Degree or higher in hospitality or related field
  • 3+ years of experience in a catering or related setting
  • Direct supervisory experience over a sales/catering team
  • Fluency in local language(s)

Responsibilities

  • Manage, coach, and develop a dedicated housekeeping and laundry team
  • Maintain and order supplies while minimizing waste to support green initiatives
  • Refine and prepare budgets to enhance profitability
  • Address special guest requests, including those from VIPs and repeat visitors
  • Assist with deep cleaning projects and support the team during peak times
  • Educate team members on compliance with laws and safety standards

Benefits

  • Full uniform provided
  • Impressive room discounts
  • Robust training programs
  • Paid time off
  • Medical, dental, and vision insurance
  • 401k plan
Full Job Description
Job Description

Every room has to be perfect. We're searching for the right Housekeeping Manager to make sure our standards never slip - managing all aspects of our housekeeping and laundry operations to deliver memorable and unique guest experiences. With every single stay.

A little taste of your day-to-day:

Every day is different, but you'll mostly be:
• Managing, coaching, and developing a team dedicated to exceptional housekeeping and laundry standards
• Maintaining and ordering supplies and equipment - while minimising waste - in support of our green initiatives
• Helping to refine and prepare budgets that help us maximise profitability
• Addressing special requests for guests, VIPs, repeat visitors and VIP Club members
• Assisting with deep cleaning projects and occasionally assisting your team during busy periods
• Educating all team members on the importance of remaining compliant with federal, state, and local laws and safety standards

What We need from you:
• Excellent communication and strong interpersonal strong skills
• Business language and tools acumen
• Bachelor's Degree/higher education qualification/equivalent in hospitality or related field
• 3+ years total experience in a catering setting or related field
• Direct supervisory experience over a sales/catering team, or an equivalent combination of education and work experience
• Must speak local language(s)
• Position may have additional qualifications per brand standard

What you can expect from us:

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life - including a full uniform, impressive room discounts and some of the best training in the business.

$80,200 is the annual salary for this role. This job is also eligible for bonus pay.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401k, and many other benefits to eligible employees

About IHG

InterContinental Hotels Group (IHG) is a British multinational hospitality company that operates a portfolio of hotel brands, including InterContinental, Crowne Plaza, Holiday Inn, and Kimpton Hotels & Restaurants. The company was founded in 2003 as a result of the merger between British hotel company Six Continents and the hotel and restaurant business of the American conglomerate Bass. IHG is headquartered in Denham, England, and has operations in more than 100 countries. The company's brands cater to a range of travelers, from budget-conscious to luxury-seeking.
Learn more about IHG
Size
40,000 employees
Industry

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