FTE: 1.0, Shift: Day, Schedule: Mon-Fri

This is an in-person role in Tacoma, WA, and will be in the office 5 days a week.

Candidates must be currently based in the area to be considered.

Position Summary
The Executive Office Operations Manager is responsible for the streamlining and elevating daily operations, systems, and standards that support the Corporate Executive Office and Executive Administrative Services. The role ensures that executive workflows, communications, calendaring, and administrative processes are efficient, consistent, and aligned with department and/or organizational priorities. This leader oversees Executive Assistants (EAs), manages and drives continuous process improvement in the enterprise wide executive administrative services. This role strengthens the effectiveness, consistency, and operational rhythm of the Executive Corporate Office by ensuring seamless coordination, high quality administrative support, and disciplined follow through on department priorities. This role partners closely with the Chief of Staff and President's Executive Assistant, and the broader administrative team to create a well run, well supported corporate executive environment.

Essential Functions

• System Executive Office Leadership & Operations
  Provide day-to-day operational leadership for the System Executive Office in partnership with the Chief of Staff, ensuring high-quality executive support, efficient workflows, and alignment with organizational priorities.
• Executive Administrative Team Management
  Lead, coach, and develop the Executive Assistant team by setting clear performance expectations, aligning workloads, strengthening communication, and ensuring consistent, high-quality administrative support across executives.
• Executive Calendar, Planning, & Executive Office Business Rhythm Oversight
  Maintain oversight of executive and corporate calendars, conduct regular calendar audits, coordinate executive scheduling and briefings, and ensure effective planning and follow-through on annual business rhythms, priorities, and commitments.
• Standards, Systems, & Administrative Excellence
  Establish and enforce enterprise-wide standards for executive support, communication protocols, and administrative excellence, ensuring consistency, accuracy, and reliability across executive operations.
• Enterprise Executive Administrative Services Development
  Design and lead a structured, best in class system executive administrative services function, including executive onboarding processes, service models, tools, templates, and enterprise coordination.

Requirements

• 10+ years supporting C suite executives
• At least 5+ years supervisory experience
• 3+ years of performance metrics, process improvement or lean techniques experience
• Bachelor's degree required, MBA preferred
• PMP certification preferred
• Proven experience in executive and corporate office operations, administrative leadership, or Chief of Staff-adjacent roles.
• Very strong organizational, communication, and project management skills.
• Demonstrated ability to lead administrative teams and implement standardized processes.
• High level of discretion, judgment, and professionalism.
• Ability to manage multiple priorities in a fast-paced, high-visibility environment.

Why MultiCare?

• Rooted in the local community - Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years
• Growth and education - Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in your future
• Well-being and support - Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared for at work and in life
• Living our values - Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other
• Belonging for all - Employee Resource Groups, inclusion initiatives and outreach programs support a workplace where every voice is valued
• Pacific Northwest lifestyle - Work and live where natural beauty, adventure and strong community connections are part of everyday life

Pay and Benefit Expectations
We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $100,547.00 - $144,685.00 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.