Lowe’s

Mgr-Digital Category Optimization

Lowe’s$90K — $130K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Marketing, Finance or related field, or equivalent experience
  • 7 years of relevant experience
  • 3-5 years in eCommerce, omnichannel merchandising, marketing, or brand/product management
  • 1-3 years of people leadership experience with a strong focus on team development
  • Preferred: Master's degree (MBA or related field)

Responsibilities

  • Manage digital experience strategy for a $400M-$3.5B merchandising division
  • Lead a team to analyze customer data and identify omnichannel experience improvements
  • Train and develop analysts to enhance customer experience through data analysis
  • Guide teams to complete projects successfully while addressing developmental needs
  • Create career development paths for team members
  • Present strategic insights and project results to senior leadership
  • Develop strategic merchandising calendars for upcoming fiscal years
  • Provide tactical support to adapt to near-term business trends

Benefits

  • Comprehensive training programs for professional development
  • Opportunities for career advancement
  • Collaborative work environment that encourages innovation
  • Access to a broad network of industry experts and resources
  • Flexible work arrangements to support work-life balance
Full Job Description
Your Impact

The Manager, Digital Category Optimization will manage a team that leads internal and external research and/or benchmarking and analyzes customer information and other relevant data. The Manager will communicate insights and recommendations within their assigned area to senior leadership across the enterprise. This role will ensure activities within assigned area are meeting strategic and financial objectives and will actively create action plans and delegate to address key opportunity areas.

What You Will Do
  • In partnership with digital category director, manage the digital experience strategy for assigned business merchandising division, $400M-$3.5B annually, through the aggregation of insights, competitive intelligence and data-driven recommendations
  • Lead a team of leads, senior analysts and analysts to analyze and leverage customer data, site behaviors, pre/post-transaction data and competitive benchmarking to identify opportunities to improve the omnichannel customer experience
  • Train and develop team to analyze customer information to identify the most significant opportunities to improve the customer experience within assigned categories, including the identification of opportunities to improve taxonomy, purchase path (search and navigation), digital content, search engine optimization and post-transaction results
  • Guide direct reports towards successful project completion to deliver goals to best address developmental and/or coaching opportunities along the way
  • Develop career paths and provide associates the assistance needed to help them move and grow within the organization
  • Communicate and present frequently to leadership to gain alignment on strategy, share results of large-scale projects, represent category interests and provide expertise
  • Produce weekly insights and present to key partners, following up on the status of cross-functional deliverables, discussing strategic updates, and partnering with online and core merchandising
  • Lead creation of strategic calendars for merchandising divisions for the upcoming fiscal year, align with category leadership and share with cross-functional teams so they can use in creating their calendars
  • Provide tactical support specific to in season opportunities to react to near-term business trends and drivers

Minimum Qualifications
  • Bachelor's degree Business, marketing, finance or related field
    or equivalent years of experience in lieu of education requirement, if applicable
  • 7 years of relevant experience
  • 3-5 years of experience in eCommerce, omnichannel merchandising and/or marketing, and/or brand or product management
  • 1-3 years people leadership experience, including demonstrated ability to hire, develop and lead high performing teams

Preferred Skills/Education
  • Master's degree MBA or related field


About Lowe’s

Lowe's Careers

Joining Lowe's means becoming part of a team that is committed to fostering an environment of growth, innovation, and leadership. As one of the leading home improvement companies, Lowe's offers unparalleled job opportunities and a culture that values diversity and professional development. Work You'll Do At Lowe's, your work will directly impact our mission to help people love where they live. Whether you're involved in the direct sales process, product development, or customer service, your role will contribute to our industry-leading standards. Transform Your Career Leverage your skills and drive in a position that empowers you to lead projects and initiatives that redefine the retail experience. Lowe's is at the forefront of the industry, combining retail, technology, and customer service to create unique experiences for consumers. Join a team of dedicated professionals who are there to support your career aspirations and help you grow both personally and professionally. With over 300,000 team members, Lowe's is a place where you can cultivate a career filled with innovation and opportunities. Lowe's Professional Growth and Opportunities We are committed to the professional growth of every team member. Lowe's offers a variety of career paths and opportunities for advancement, including leadership roles in numerous departments. Whether you're seeking a part-time position or a full-time career, Lowe's provides the training and resources needed to advance and excel. Internship Programs Start your career with Lowe's through our dynamic internship programs. These opportunities provide hands-on experience and a chance to engage in meaningful work that impacts our business. Interns at Lowe's gain invaluable skills, work alongside experienced professionals, and are considered for full-time positions upon successful completion of the program. Benefits and Culture Lowe's is dedicated to maintaining a culture that promotes diversity and inclusion. We offer a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families. Benefits include health insurance, retirement plans, and employee discounts, among others. Networking and Innovation Stay connected and ahead in your career through Lowe's commitment to innovation and networking. Our team members have access to cutting-edge technology and are encouraged to think outside the box to solve challenges. Networking within the company is supported through various groups and initiatives, fostering connections that can lead to career advancement. Join Our Team Explore the job opportunities at Lowe's that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Start your journey with Lowe's today and be part of a company that values hard work and dedication. Stay Up to Date Keep informed with the latest in career tips, company news, and industry insights—all from the people who work at Lowe's. Our careers blog provides valuable content that can help you navigate your professional journey. Job Alert Emails Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Lowe's. SEARCH LOWE'S JOBS At Lowe's, your career is in your hands. Build it with us and be part of a team that is changing the future of retail.
Learn more about Lowe’s
Size
200,000 employees
Market Cap
$120.3 billion
Industry
Net Income
$5.8 billion
Founded
1946
5 Year Trend
+8.2%
Revenue
$89.5 billion
NASDAQ

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