Your job is to build the IT systems that let Basis scale quickly, securely, and without operational drag. You'll start as the hands-on owner of IT and may build the function as the company scales. We're an AI-first company. We want someone who uses AI to automate repetitive IT work-provisioning, access reviews, device management, support workflows, documentation, and reporting-instead of building manual processes that break as we grow. What You'll Do Own identity, access, and employee lifecycle systems • Design and implement a centralized identity layer and access model across all systems (Okta or equivalent) • Build onboarding and offboarding that is fast, automated, and reliable • Ensure provisioning, deprovisioning, and access controls remain clean and auditable as the company scales Build and standardize endpoint management • Own a Mac-first environment end-to-end • Scale MDM (Jamf, Kandji) • Enforce security baselines, patching, and device compliance Build and run IT • Own day-to-day IT operations across identity, devices, SaaS, networking, and office infrastructure • Troubleshoot and resolve issues directly-from employee problems to system and on-site failures • Identify patterns and build systems to eliminate recurring issues as the company scales Own corporate security fundamentals • Implement and maintain endpoint security and access controls • Partner with a GRC hire on SOC 2 Type II and ISO 27001 • Ensure audit readiness through real systems Own SaaS and vendor ecosystem • Rationalize and manage the company's SaaS stack • Own provisioning, licensing, and lifecycle management • Partner with finance and leadership on procurement decisions What "Great" Looks Like • New hires are fully provisioned in minutes • Access is clean, minimal, and auditable across all systems • MDM coverage is near 100% with strong security posture • Office IT is invisible because it works flawlessly • SOC 2 / ISO readiness is supported by real infrastructure Who You Are • End-to-end IT ownership. You've owned identity, devices, SaaS administration, endpoint security, networking, and internal systems. • Hands-on systems experience. You've implemented tools like Okta, Jamf/Kandji, SentinelOne/CrowdStrike, VPN/ZTNA/Tailscale, and SaaS provisioning workflows. • A builder mindset. You turn messy, ad hoc processes into scalable systems instead of just fixing one-off issues. • AI-first instincts. You're excited to work at an AI-first company and use AI to move faster, automate work, and improve internal systems. • High ownership and urgency. You don't wait for perfect requirements or handoffs; you figure out what matters and drive it to completion. • Strong internal customer orientation. You support employees directly while building systems that make support less manual over time. • Practical security judgment. You can balance access controls, endpoint posture, audit readiness, and business speed. • Clear communication. You can explain tradeoffs, document decisions, and partner with Finance, Security, and GRC. Scaling experience. Ideally, you've supported a Mac-first, in-person company in the ~100-500 employee range. Benefits at Basis We offer a competitive and thoughtful benefits package designed to support your physical, mental, and financial well-being: • Health & Wellness: Premium Medical, Dental, and Vision coverage; Life Insurance; and 6 coaching & 6 therapy sessions through Spring Health. • Time off: Unlimited PTO + 12 paid company holidays. • In-Office Perks: Daily meal stipends, a fully stocked kitchen, and $300 toward your custom desk setup. • Financial Benefits: Pre-tax commuter benefits and 401(k) retirement plan • Team Culture: Monthly office activities and frequent optional team happy hours. • Parental Leave