Job Description

Union: Non-Union
Number of vacancies: 1
New or Replacement Position: New
Site: Toronto Western Hospital
Department: Medical Imaging
Reports to: Medical Imaging Manager, Patient Flow
Salary Range: $37.47 - $46.84 per hour
Hours: 37.5 hours per week
Shifts: Variable
Status: Permanent Full Time
Closing Date: June 28, 2026

Additional Benefits
Premiums: Competitive shift premiums for work after standard hours
Relocation: Reimbursement available consistent with UHN policy
Location: Easy access via public transit (TTC and GO), and free shuttle between TGH and TWH
Education: Annual Medical Imaging professional development (PD) allowance for eligible continuing education.

Position Summary
Join Medical Imaging at UHN, one of the largest academic medical imaging departments in Canada! Our cutting-edge digital technology and dedicated team prioritize patient care and exceptional image quality.

The Clinical Workflow Coordinator position is a new role aligned to the Medical Imaging Flow team. It's focused on ensuring the appropriateness and coordination of Medical Imaging patient requests on a daily basis. The Clinical Workflow Coordinator will review all inpatient and emergency requests to validate appropriateness of the request and services planned and maintain on-going knowledge of plan to facilitate access and optimum operations.

Be part of our journey to shape the future of medical imaging through innovation, ground breaking research, education, and excellence in patient care. UHN is committed to ongoing education and quality assurance initiatives and is fully affiliated with the University of Toronto and the Michener Institute of Education.

Duties

• Triages medical imaging requests, prioritizing in collaboration with Radiologists, Technologists, and Medical Imaging In-patient Patient Flow Coordinators
• Participates in the development of criteria for triaging of urgent/emergent requests for inpatient and emergency patient tests/procedures, drawing upon clinical knowledge to coordinate patient requests to appropriate modality and plays an integral role in the scheduling of inpatient requests throughout Medical Imaging
• Communicates, collaborates and coordinates exams with inpatient units and Emergency Department with respect to any issues/requirements prior to tests or procedures being scheduled
• Maintains current knowledge of trends and barriers to delays in scheduling of inpatient and emergency patient requests
• Liaises with patient care team and program/medical leads to discuss and ensure the appropriate utilization of resources
• Coordinates scheduling of patients based on imaging room availability and care needs
• Develops recommendations for improvement of patient coordination and scheduling, as part of ongoing development of resource management processes
• Provides detailed documentation in Coral RIS and Epic with respect to scheduling of patients and information pertinent to technologists, nurses, Radiologists, and other members of the modality team
• Responds to internal and external inquiries promptly, politely and accurately, within scope of authority and adhering to policies on confidentiality
• Communicates appointment information to inpatient units and appropriate health care professionals
• Participates actively as a member of the Medical Imaging team to ensure timely, efficient and effective services to inpatients
• Collaborates and communicates with Modality Supervisors, Technologists, Radiologists, and In-Patient Flow Coordinators when scheduling patients and identifying data to be collected
• Participates on quality management teams and shares site specific data with interdisciplinary team members to facilitate/maximize patient outcome

Qualifications

• At minimum, completion of a bachelor's degree in healthcare or recognized equivalent
• Current member of a regulated health profession with registration of regulatory college (i.e., CMRITO, CNO, other.)
• 3-5 years of practical and related experience, ideally in a hospital or medical imaging environment
• Ability to critically think in a fast-past environment using good judgement
• Ability to prioritize and monitor workload, planning and forecasting ahead while staying organized
• Confidence to act as a resource/role model on the modality team
• Ability to communicate effectively to other members in a hospital environment (i.e., Managers, Allied Health Professionals, Patients, and other medical staff)

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.