Medical Engagement Manager

Pharmaceuticals & Biotech
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's in Business, Life Sciences, Healthcare, or related field; advanced degree preferred
  • 5+ years in healthcare, pharma, or nutrition with sales success
  • Experience with pediatricians and HCPs in a customer-facing role
  • Background in developing partnerships with healthcare institutions
  • Experience with planning medical events impacting engagement
  • Strong ability to communicate clinical insights succinctly
  • Leadership experience in coaching and guiding field teams

Responsibilities

  • Drive engagement with pediatricians, HCPs, KOLs, and institutions for adoption
  • Lead execution of HCP engagement strategies across prioritized accounts
  • Build and enhance institutional partnerships to grow visibility
  • Represent the organization at congresses with effective engagement planning
  • Own territory performance, achieving sales and recommendation goals
  • Capture customer insights and feedback into actionable strategies
  • Develop HCP-facing content based on scientific evidence and compliance

Benefits

  • Performance-based incentives
  • 401k with company match
  • Healthcare coverage
  • Broad range of additional benefits
  • Competitive total rewards package
Full Job Description
Position Summary

As the Pediatric/HCP Engagement & Institutional Sales Manager, you are responsible for developing and executing field-based engagement and commercial strategies to drive recommendation, adoption, and profitable growth across the Nestlé Nutrition portfolio. In this role, you translate clinical insights into effective HCP engagement, lead high-impact field execution, and build strong relationships with pediatricians, key opinion leaders (KOLs), and institutions. In collaboration with Sales, Marketing, and Medical teams, you ensure executional excellence, strengthen field capability, and unlock sustainable growth through both individual contribution and team leadership.

Key Responsibilities
  • Drives pediatrician, HCP, KOL, and institutional engagement to influence recommendation and adoption
  • Leads development and execution of HCP engagement strategies across priority accounts (hospitals, clinics, associations)
  • Builds and advances institutional partnership pipeline to expand access, visibility, and portfolio growth
  • Represents the organization at congresses and medical events, ensuring strong engagement planning and follow-up
  • Owns territory performance and delivers sales and recommendation targets through data-driven territory planning, CRM utilization, and optimized call strategies
  • Executes high-quality field engagement and captures/translates customer insights, competitive intelligence, and feedback into actionable strategies
  • Develops and delivers HCP-facing materials and messaging by translating scientific and clinical evidence into clear, relevant, and compliant content
  • Partners cross-functionally with Sales, Marketing, and Medical/Regulatory and ensures compliance with internal governance and industry regulations


Key Activities
  • Executes HCP engagement and medical detailing strategies in the field
  • Develops institutional partnerships and manages KOL identification, engagement planning, and relationship development
  • Leads congress and medical event planning, execution, and follow-up
  • Drives territory planning, CRM utilization, and performance tracking
  • Generates field insights through customer interactions and competitive analysis
  • Creates HCP-facing content (clinical materials, detail aids, training tools) and delivers training and coaching
  • Collaborates cross-functionally to enable execution excellence and monitors/optimizes sales performance


Qualifications & Skills
  • Bachelor's degree in Business, Life Sciences, Healthcare, or related field, or equivalent experience; advanced degree or specialized training preferred
  • 5+ years of experience in healthcare, pharma, nutrition, or related commercial roles with a proven track record of delivering sales targets, account growth, or institutional wins
  • Experience engaging pediatricians and HCPs in a field-based or customer-facing capacity, including executing medical detailing or comparable engagement models
  • Demonstrated experience working with healthcare institutions (hospitals, clinics, associations) to develop and execute partnership opportunities
  • Travel up to 40%
  • Experience planning and executing medical congresses or events with measurable commercial or engagement impact
  • Strong ability to translate clinical and scientific insights into practical, customer-relevant messaging and solutions
  • Strong analytical and data-driven decision-making skills, including use of CRM systems to drive targeting, performance, and optimization
  • Demonstrated leadership capability, including coaching, developing, and leading field-based teams
  • Strong communication, stakeholder management, and relationship-building skills, with knowledge of healthcare compliance, regulatory standards, and ethical promotion practices


The approximate pay range for this position is $130,000-$150,000 base plus annual bonus. Please note that the pay range provided is a good faith estimate for the position at the time of posting. Final compensation may vary based on factors including but not limited to background, knowledge, skills, and abilities as well as geographic location of the position.

Nestlé offers performance-based incentives and a competitive total rewards package, which includes a 401k with Company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefit packages may vary depending on the position. Learn more at About Us | Nestlé Careers (nestlejobs.com).

About Nestle Operational Services Worldwide SA

Nestle Operational Services Worldwide SA Careers

There has never been a better time to explore the job opportunities at Nestle Operational Services Worldwide SA—the cornerstone of innovation and leadership in the global market.

Work You’ll Do

Join Nestle Operational Services Worldwide SA’s market-leading team to assist some of the world’s most renowned companies in mastering their operational and sustainability goals. Transform businesses and entire industries with the best minds at Nestle, leveraging a unique position in the marketplace at the intersection of technology, industry expertise, and digital innovation. Collaborate with a global team of business and technology advisors to help clients navigate their operational efficiency and sustainability journey. Engage with the largest group of food and beverage experts in the world—thousands of dedicated professionals.

Introducing the Nestle Professional Growth and Development Initiative

The initiative is building a market-leading team to help some of the world’s largest and most well-known companies master their operational challenges and sustainability goals with innovative solutions.

Do Innovative Work

Join the largest group of food and beverage experts in the world—thousands of dedicated professionals at the intersection of technology, industry expertise, and digital innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of consulting experience and innovation that’s second to none.

Be Part of a Great Team

Work on wide-ranging projects and harness the unparalleled capabilities, global scale, and joint solution development of Nestle’s powerhouse teams.

Future-proof Your Career

Advance your career with near-limitless opportunities in a company that offers unmatched training, development, and certification support.

Explore

Discover how Nestle Operational Services Worldwide SA is leading the way in food and beverage innovation and sustainability.

The Nestle Leadership and Diversity Training Program

This program enhances leadership skills and promotes diversity, ensuring that all team members have the opportunity to succeed in a supportive and inclusive environment.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Nestle Operational Services Worldwide SA looks for passionate, curious, creative, and solution-driven team players. SEARCH NESTLE JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work at Nestle.

READ CAREERS BLOG

Job Alert Emails

Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await in areas such as employment, internships, and professional growth within Nestle Operational Services Worldwide SA.
Learn more about Nestle Operational Services Worldwide SA

Similar Jobs

More Jobs at Nestle Operational Services Worldwide SA

More Pharmaceuticals & Biotech Jobs

Find similar Medical Engagement Manager jobs: