Master Service Technician

Whaley Foodservice

$74K — $93K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 18 years of age or older
  • Clean background check and drug screen
  • Valid driver's license with a good driving record
  • At least 1 year of relevant experience
  • CFESA Master Technician with at least three CFESA certifications

Responsibilities

  • Adhere to safety policies and wear personal protective equipment
  • Troubleshoot and repair various commercial kitchen and HVAC equipment
  • Document tasks using a tablet including parts orders and work orders
  • Communicate repair requirements and status professionally with customers
  • Use appropriate hand and power tools for equipment repair
  • Monitor service vehicle for necessary parts and stock
  • Maintain tools, vehicle, and uniforms in good condition
  • Work independently with minimal supervision and participate in on-call rotations

Benefits

  • Sign-on bonus available for qualified technicians
  • Competitive salary and on-call pay
  • Company vehicle and cell phone provided
  • Uniforms supplied
  • Meters and test equipment available
  • Opportunities for continuing education and industry certifications
  • 401k and profit-sharing plans
  • Paid holidays and vacation
  • Medical and dental benefits offered
  • Short-term and long-term disability insurance (company paid)
  • Life insurance (company paid)
  • Participation in the Town Shares Program to share in company success
Full Job Description
Description

***HIRING IMMEDIATELY!!!****

***Sign On Bonus Available for Qualified Service Technicians***

Pay Rate: $36.00-45.00/hour*

POSITION SUMMARY:

This position is responsible for maintenance and repair of customer equipment as assigned. This position is trained in at least two skill sets, maintains a high level of productivity, must have three of the four CFESA certifications and is assigned to the on-call roster. This position demonstrates leadership capabilities with the ability to mentor and train other employees.

MAJOR RESPONSIBILITIES:
  1. Adhere to all SAFETY policies and procedures, including the use of personal protective equipment.
  2. Troubleshoot and repair gas, electric, water, refrigeration and steam powered commercial kitchen and HVAC equipment.
  3. Utilize tablet to document task (parts order, work order, timesheet) on a timely basis.
  4. Communicate professionally with customer regarding required repairs and status.
  5. Use proper tools for repair, including hand tools and power tools.
  6. Monitor truck stock to insure required parts are stocked on vehicle.
  7. Maintain service vehicle, tools and uniforms.
  8. Work independently with daily supervision.
  9. Participate as scheduled for weekend/holiday on-call rotation and work regular overtime as needed.

ADDITIONAL RESPONSIBILITIES:
  1. Obtain correct part numbers through branch parts person.
  2. Collect payment on COD jobs.
  3. Contribute positively to branch targets for response time and first time fix rates.
  4. Participates in available training to increase skill and knowledge.
  5. Performs other duties as required.

CONTACTS:
  • Internal - Daily with branch staff; occasionally with corporate staff.
  • External - Frequent and regular contact with customers. Occasional contact with factories for warranty purposes.

MINIMUM QUALIFICATIONS:
  • Must be at least 18 years of age.
  • Completion of a satisfactory background check and drug screen is required.
  • Valid Driver's license and driving record that aligns with our safety standards.
  • 1 Year of applicable experience.
  • CFESA Master Technician with three of the four CFESA certifications.


WE OFFER:

**Sign-On Bonus Available For Qualified Technicians**

  • Competitive Salary & On-call Pay
  • Company Vehicle & Cell Phone
  • Uniforms Provided
  • Meters & Test Equipment
  • Continuing Education
  • Industry Certification
  • 401k & Profit Sharing
  • Paid Holidays & Vacation
  • Medical & Dental Benefits
  • Short-Term Disability
  • Long-Term Disability Insurance (company paid)
  • Life Insurance (company paid)
  • Enjoy the benefits of our Town Shares Program - share in our company's success!


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