We're hiring a Marketplaces Manager to drive performance on one of the fastest-growing parts of the Create business. You'll run day-to-day on Amazon and own Walmart.com, Target.com, and other marketplaces end-to-end, including new marketplace expansion.
This is a true ownership role with a high impact on the business. You'll operate the Amazon account across PPC, catalog, PDPs, deals, and account health, working from a proven playbook with the Director of Marketplaces as your strategic partner.
This role is for someone who:
- Lives in Amazon Seller Central and knows what it takes to win on the platform
- Thinks like an owner, not a coordinator
- Is analytical to the core - every decision ties back to a number, grounded in incrementality and profitable growth
- Communicates clearly - you can turn performance data into a narrative the whole team acts on
- Is obsessively organized - tracks every moving piece across campaigns, listings, deals, and launches without missing a beat
- Is fast, resourceful, and doesn't wait to be told what to do
- Wants to build across multiple marketplaces, not just run one
What You'll DoAmazon Execution & StrategyYou'll partner with the Director of Marketplaces on Amazon strategy and own the day-to-day execution behind it:
- Run PPC day-to-day: performance audits, keyword research, campaign creation, bid, budget, and keyword adjustments, and negative-term management
- Manage the catalog: listing creation, variations, bundles, and backend attribute audits
- Optimize PDPs: copy, imagery, A+ content, Brand Store, and Brand Story
- Own account health and compliance: proactive monitoring, opening and resolving seller support cases, and ensuring policy adherence
- Schedule and QA deals, Lightning Deals, and tentpole events (Prime Day, BFCM)
- Monitor pricing and Buy Box integrity across channels and flag suppression risks
- Partner with Ops on inbound planning, flagging coverage risks like stockouts, Buy Box suppression, and velocity shifts
Marketplace Ownership & Expansion- Own strategy and execution end-to-end across Walmart.com, Target.com, Instacart, and other non-Amazon marketplaces
- Lead expansion into new marketplaces: evaluate, launch, scale, and optimize
- Tailor strategy to each platform - what wins on Amazon isn't what wins on Walmart.com
Reporting & Communication- Own marketplace performance reporting and communicate results, risks, and opportunities to the broader team
- Monitor spend, sales, and inventory flags across all marketplaces and flag anomalies fast: CVR drops, organic rank shifts, stockout risk, Buy Box loss
- Track organic rank on priority keywords and monitor competitors and category movement using our marketplace intelligence stack
- Proactively surface new tests, tactics, and growth opportunities, not just report on what happened
Requirements- 3+ years of hands-on experience managing marketplaces (Amazon required; Walmart.com and Target.com a strong plus)
- VMS/CPG background or experience in another high-repeat-purchase category
- Deep Amazon Seller Central expertise across PPC, catalog, PDPs, and account health
- Fluency with Amazon ad software and marketplace intelligence tools (Helium 10, Smart Scout, or similar)
- Strong analytical mindset, focused on incrementality and profitable growth, not vanity metrics
- Clear communicator - able to turn marketplace performance into insights the whole team can act on
- Organized and process-oriented - you can manage a lot of moving pieces without dropping any
Nice to Have- Agency experience managing marketplace accounts across multiple brands
- Experience launching a brand on a new marketplace from scratch
- Familiarity with Shopify and broader DTC ecommerce metrics
- Background in health, wellness, or sports nutrition
- Comfort with AI-assisted workflows - we build with Claude, and expect you to work smarter with it too
Benefits- Competitive compensation including salary and equity
- Fully paid health, dental, and vision insurance, plus 401(k)
- Downtown Manhattan office (4 days in office), with flexible work setup and 15 days of PTO
