Marketing Representative VIP

Hilton Grand Vacations

$60K — $200K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 1 year of sales or marketing experience, preferably in concierge or tour-related roles.
  • Intermediate computer skills and a willingness to learn new technology.
  • Flexible schedule, including evenings and weekends.
  • High school diploma or equivalent required.
  • Fluent in English, both spoken and written.
  • 6 months or more of experience in the timeshare industry is a plus.
  • Knowledge of local attractions, restaurants, and destinations.

Responsibilities

  • Assist guests with tour and marketing inquiries.
  • Confirm guest appointments for tours to enhance booking rates.
  • Deliver all planned marketing initiatives effectively.
  • Foster a positive and motivated team atmosphere in the field.
  • Achieve or surpass established performance metrics.
  • Verify guest eligibility for promotional offers and courtesy tours.
  • Promote Hilton quality customer service across all marketing platforms.

Benefits

  • Base salary with generous commission structure on qualified tours booked.
  • Monthly bonuses based on sales volume.
  • Opportunity for high earnings, with top producers making close to $200K.
  • Professional representation of Hilton Grand Vacations at various resort properties.
Full Job Description
Job Description

Marketing Representative VIP

We are currently seeking highly-motivated Marketing Professionals who are directly responsible for completing the process of booking eligible tours on the phone and face to face, as well as the sale of mini-vacation packages to other HGV resorts, which produce potential revenue. The Marketing Executive responds to guest requests in a timely manner and represents HGV in a professional manner in all hotel properties where this program is operating.

You will be paid a base rate, generous commissions on every qualified tour booked, and a monthly bonus based on volume. Our marketers typically make between $60K and $100K with top producers making close to $200K!

Responsibilities

  • Assist with tour and marketing related issues.
  • Confirm appointments with guests to ensure tour reservations and improve show rate, strive for results.
  • Ensure all marketing initiatives are delivered.
  • Build and develop a motivated team environment out in the field.
  • Meet or exceed performance metrics.
  • Ensure guests meet minimum eligibility for gifts as approved or promote a courtesy tour.
  • Champion Hilton quality customer care service throughout all Marketing channels.


Qualifications

  • What we are we looking for:
  • Minimum 1 year proven sales, sales related marketing, concierge, or optional tour and activity sales experience.
  • Intermediate computer proficiency with the ability to learn.
  • Able to work a flexible schedule to include evenings, weekends, and holidays.
  • High School diploma or equivalent.
  • Fluency in English (speak, read and write).
  • It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
  • 6 months or more previous experience working in the timeshare industry.
  • Thorough understanding of the area with ability to explain activities, restaurants, and destinations.

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