Job Description:Job SummaryThe Marketing Operations Manager supports marketing campaigns and initiatives for a flagship mobile app experience. Reporting to marketing leadership, this role is responsible for managing workflows, coordinating cross-functional teams, and ensuring campaigns are executed efficiently and on schedule.
This highly collaborative and execution-focused position oversees project timelines, tools, and processes to keep marketing initiatives organized and scalable. The ideal candidate has 3-5 years of experience in marketing operations and thrives in fast-paced, cross-functional environments. This is a hybrid work position.
Key ResponsibilitiesCampaign & Launch Project Management- Own end-to-end project management for marketing launches, partnerships, and events
- Build and manage timelines, dependencies, and cross-functional workstreams
- Ensure deliverables are completed on time and meet quality standards
- Identify and proactively resolve risks or bottlenecks
Cross-Functional Coordination & Communication- Partner with Marketing, CRM, Editorial, Programming, Social, and Sales teams to align priorities
- Lead project kickoffs, status updates, and post-mortems
- Manage stakeholder expectations across distributed teams
- Facilitate clear communication across all levels of the organization
Workflow & Process Optimization- Oversee and improve project management tools and marketing calendars
- Develop and document new processes to enhance efficiency
- Create standardized briefs and workflows to streamline execution
- Identify opportunities to improve campaign velocity and reduce friction
Reporting & Operational Visibility- Track campaign milestones and progress
- Build reporting structures around deliverables and dependencies
- Maintain documentation and marketing calendars
- Support post-launch recaps and operational analysis
QualificationsEducation:Bachelors degree or equivalent education and experience
Experience:3-5 years of operations experience within digital marketing, app marketing, media, or subscription-based organizations
- Ability to manage multiple projects simultaneously
- Experience collaborating with cross-functional stakeholders
- Familiarity with app-related KPIs such as daily active users (DAU), retention, and push performance preferred
Skills & Abilities:- Strong organizational and project management skills
- Excellent communication skills with ability to align diverse teams
- Experience with project management tools such as Airtable and Jira
- Comfortable building systems and improving workflows
- Ability to thrive in fast-paced, evolving environments
Working Place: New York, New York, United States Company : 2026 Virtual March 26th -Travel + Leisure Co.