Netflix

Market Planning & Operations Manager (UCAN) - Commercial Planning & Insights

Netflix$220K — $350K *
Media
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in revenue operations, business analytics, or sales operations in a high-growth/tech environment.
  • Experience with AI tools like Claude, focusing on skill development and AI-assisted reporting.
  • Strong analytical skills, proficient in Excel; SQL and Python proficiency is a plus.
  • Exceptional communicator capable of simplifying complex data for senior, non-technical stakeholders.
  • Experience in revenue forecasting, predictive modeling, pipeline management, and customer segmentation.
  • Strategic thinker with both a big-picture perspective and attention to detail.
  • Familiar with CRM systems, especially Salesforce, and sales performance metrics.

Responsibilities

  • Lead comprehensive revenue analytics to track KPIs and identify growth opportunities.
  • Deliver reporting for UCAN leadership, enabling informed decision-making regarding sales strategies and market expansion.
  • Develop predictive models to aid Sales Operations in business forecasting and planning.
  • Create intuitive data visualizations to present findings effectively to stakeholders.
  • Collaborate cross-functionally to analyze sales performance, customer behavior, and market trends.
  • Design models for revenue optimization focusing on product mix and customer segmentation.
  • Work with various teams to implement solutions enabling broader Sales team engagement.

Benefits

  • Comprehensive health plans including mental health support.
  • 401(k) retirement plan with employer matching.
  • Stock options available as part of compensation.
  • Various disability programs and health savings accounts.
  • Family-forming benefits and life/serious injury benefits.
  • Paid leave programs with 35 days annual PTO for hourly employees and flexible time off for salaried employees.
Full Job Description

About the Role
We are seeking a highly analytical and strategic thinker to join our US and Canada (“UCAN”) Market Planning & Operations (MP&O) team. The role’s primary goal will be to create, deliver and scale business performance reporting and insights for the UCAN Netflix Ads team, and be the first point of contact for the market for all Sales Reporting needs. This means being directly involved with data tools and tables, to derive Sales Reporting while partnering with Market Activation, Product and Data Science & Engineering to scale long term reporting solutions. This is an exciting opportunity to create new and impactful ways to measure the business and create insights for our UCAN Sales Leadership, so that we achieve our ambitious business objectives.

Key Responsibilities

  • Revenue Analysis: Lead the development of comprehensive revenue analytics, focusing on key performance indicators (KPIs) to track progress against goals and identify revenue growth opportunities.

  • Insights & Reporting: Accountable to deliver reporting for UCAN leadership, develop scalable reporting for the broader UCAN organization, manage a cadence through which insights and updates can be communicated. This will be used to enable more informed decisions related to Sales Strategy, in-quarter Sales execution and activity, Pipeline Management, and Market Expansion.

  • Predictive Modelling:  Develop accurate and insightful predictions which help Sales Operations to forecast the business and make informed decisions during business planning.

  • Data Visualization & Storytelling: Build intuitive reporting to present findings in a clear, compelling way to stakeholders at all levels

  • Cross-Functional Collaboration: Partner with Sales, Account Management, Measurement, Sales Solutions, Market Activation and other cross-functional teams to analyze customer behavior, Sales pipeline performance, channel performance, and market trends to drive Sales activity and Leadership decision making

  • Revenue Optimization: Architect models to identify opportunities to enhance product mix, and customer segmentation to maximize revenue with the broader Sales Operations team, and work with Market Activation, Product and Data Science & Engineering to implement for broad Sales teams to use directly

Qualifications:

  • 8+ years of experience in revenue operations, business analytics, or sales operations in a high-growth or media/technology company.

  • Experience with AI tooling (e.g. Claude), including custom skill development, workflow design, AI-assisted dashboarding, and prompt engineering. 

  • Strong analytical skills with expertise in tools like Excel. Expertise with SQL,  Python a nice to have

  • Exceptional communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical, senior audiences.

  • Demonstrable experience in revenue forecasting and predictive modelling, pipeline management, and account segmentation.

  • A strategic mindset with the ability to think big-picture while diving into granular details.

  • Familiarity with CRM systems (e.g., Salesforce) and sales performance metrics.

  • Exceptional analytical skills with a focus on data-driven decision-making, process improvement, and operational support.

  • Excellent project management abilities, skilled at managing multiple workflows and deadlines in a fast-paced environment.

Generally, our compensation structure consists solely of an annual salary; we do not have bonuses. You choose each year how much of your compensation you want in salary versus stock options. To determine your personal top of market compensation, we rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. The range for this role is $220,000.00 - $350,000.00.

Netflix provides comprehensive benefits including Health Plans, Mental Health support, a 401(k) Retirement Plan with employer match, Stock Option Program, Disability Programs, Health Savings and Flexible Spending Accounts, Family-forming benefits, and Life and Serious Injury Benefits. We also offer paid leave of absence programs. Full-time hourly employees accrue 35 days annually for paid time off to be used for vacation, holidays, and sick paid time off. Full-time salaried employees are immediately entitled to flexible time off. See more details about our Benefits here.

About Netflix

Netflix, Inc. is an American media company founded on August 29, 1997 by Reed Hastings and Marc Randolph in Scotts Valley, California, and currently based in Los Gatos, California, with production offices and stages at the Los Angeles-based Hollywood studios (formerly old Warner Brothers studios) and the Albuquerque Studios (formerly ABQ studios). It operates an eponymous over-the-top subscription video on-demand service, which showcases acquired and original programming as well as third-party content licensed from other production companies and distributors. Netflix is also the first streaming media company to be a member of the Motion Picture Association.
Learn more about Netflix
Size
11,300 employees
Market Cap
$127.6 billion
Industry
Net Income
$2.7 billion
Founded
1997
5 Year Trend
+27.5%
Revenue
$24.9 billion
NASDAQ

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