Job Description Summary Work with interested Loads (potential Market Participants) through the registration / qualification / testing to become a Load Resource/Market Participant capable of providing ancillary services at ERCOT. In this position, you will be utilizing SQL to run queries and Excel to analyze operational data pertaining to loads. You will be working directly with potential Market Participants communicating operational requirements as well as resolving performance issues. This role also requires forward-thinking awareness of evolving market and grid trends to anticipate how they may impact Demand Response participation. Job Description • Monitors system conditions and market performance of the wholesale electricity market. • Works closely with both internal and external stakeholders concerning issues related to the wholesale market construct within the ERCOT Protocols. • Helps ensure consistency and stability of the market. • Acquires the skills and knowledge to provide engineering and analytical support for the wholesale market and grid operations. • Prepares and validates models of the electric power systems. • Applies principles of electricity market theory to understand market behavior and outcomes. • Investigates methods for data analysis to develop improved analytical tools. • Generates and maintains market reports per requests and protocols. • Assists the management team and senior experts in providing technical assistance to PUCT, industry and stakeholder groups. • Recommends, reviews and tests proposed changes to the ERCOT wholesale market systems and design. • Under supervision, helps to ensure all wholesale market activities have been successfully completed per protocols and works closely with Market Participants to resolve issues concerning wholesale market and grid operations. • Attends stakeholder, industry, and PUCT meetings under the direction of the ERCOT management team • Generates and maintains market reports per requests and protocols • Proposes and creates new solutions for data acquisition and reporting • Assists the management team and senior experts in providing technical assistance to PUCT, industry and Stakeholder groups • Attends stakeholder, industry, and PUCT meetings and provides input when requested • Uses judgment and provides remedies for Market Participants disputes within the ERCOT market • Addresses Market Participant questions pertaining to the daily market and grid operations activities • Works independently and escalates issues to the Supervisor and/or Manager in a timely manner when necessary • Develops strong working relationships with other internal departments REQUIRED EXPERIENCE • Level 1: Requires no minimum job related experience in excess of degree requirements • Level 2: Requires minimum 1 year job related work experience in excess of degree requirements • Level 3: Requires minimum 3 years job related work experience in excess of degree requirements • Senior: Requires minimum 5 years job related work experience in excess of degree requirements Salary and level will be based on overall experience as determined by ERCOT. PREFERRED EXPERIENCE • Knowledge and experience in the field of Demand Response. • Knowledge and experience working with electrical distribution systems (25 KV and under) and/or Distributed Energy Resources (DER's). • Experience facilitating revisions to Protocol and Other Binding Document language through internal processes, including project requirements, implementation, and testing. • Performing Protocol, Other Binding Document, and general reporting audit functions. • Demonstrates proficient technical skills with common business applications such as SQL, Python, EXCEL, and PowerPoint. • Comfortable utilizing artificial intelligence tools to support analysis, reporting, or research tasks. EDUCATION • Bachelor's Degree: Electrical Engineering (Required) • or a combination of education and experience that provides equivalent knowledge to a major in such fields is required WORK LOCATION - Taylor, TX: • Employees will be required to be on-site in Taylor, TX at minimum 2 days per week, or more, as needed based on the business needs as determined by management • On-site schedules are flexible or may be rotated based on business needs as determined by the Manager • Remote work is required to be performed from your Texas residence. • Employees may opt to work on-site more than required or 100% of the time The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time. #LI-IV1 and #Hybrid Expected Salary Range: $125,000 - $172,000