U.S. Department of Health & Human Services

Market Manager

US-AnywhereRemote in Georgia, US
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 1-5 years of experience managing operations across multiple locations
  • ServeSafe Food Service Manager Certification
  • Culinary knowledge, including food safety and sanitation
  • Computer skills in word processing and spreadsheets
  • Willing and able to travel at least 50% of the time
  • Open to relocation for promotion opportunities

Responsibilities

  • Oversee healthcare culinary operations across multiple hospitals
  • Perform inspections and assessments to set achievable goals
  • Support integration of sustainable foods and fine dining into culinary standards
  • Mentor on-site management teams and foster a diverse work culture
  • Assist with recruitment, training, and retention of staff
  • Monitor policies and programs for patient satisfaction and safety
  • Analyze data to align facility goals with budget and compliance targets

Benefits

  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Career development and ongoing training
  • Access to employee resource groups (ERGs)
Full Job Description
Location:
US-TN-Tennessee-Virtual

Pay Rate:
Salary - Salary Plan, 100,000.00 USD Annual

Work Shift:

Job Description

Responsibilities

Oversee and support HHS' healthcare culinary operations at multiple hospitals in a region. Motivate on-site management teams and drive success by creating a positive culture and implementing HHS programs and ensuring that policies and best practices are followed.

Responsibilities
  • Perform inspections and assessments and set achievable goals based on current outcomes
  • Support new products and processes to incorporate sustainable foods and fine dining into our culinary standards
  • Set clear expectations and performance goals and drive compliance across multiple accounts
  • Mentor and inspire managers and team members to drive success and create a pipeline of promotable leaders while building an inclusive work environment
  • Support recruitment, training, and retention for on-site management teams
  • Monitor the implementation and effectiveness of policies and programs that support patient satisfaction, safety, and more
  • Demonstrate continuous ability to maintain and/or improve customer and patient satisfaction through communication, integrity, and performance
  • Analyze data and make adjustments to meet facility, budget, and compliance goals
  • Provide hands-on assistance as needed to support positive outcomes


Skills
  • Interpersonal Skills: Ability to interact with individuals at all levels of the organization
  • Communication: Effective written, spoken, and non-verbal communication
  • Customer Service: Service-oriented mentality with a focus on exceeding expectations
  • Professionalism: Maintain a positive and professional demeanor
  • Decision Making: Ability to quickly make sound decisions and judgments
  • Proactivity: Self-motivated with the ability to effectively prioritize projects and needs
  • Team Player: Willingness to provide support where needed to achieve outcomes
  • Business Ethics: Demonstrate integrity, respect, and discretion in all business dealings
  • Organization: Attention to detail and ability to effectively manage tasks in a fast-paced environment


Requirements
  • 1-5 years of experience managing operations across multiple locations
  • ServeSafe Food Service Manager Certification
  • Culinary skills including knowledge of recipes, ingredients, food presentation, food safety, and sanitation
  • Computer skills including word processing, spreadsheets, email, and ordering platforms
  • Ability to travel a minimum of 50% of the time
  • Must be willing to relocate for promotion opportunities


Not Required But a Big Plus
  • Certified Dietary Manager (CDM)
  • Experience working in a hospital environment
  • Knowledge of fine dining programs, sustainable foods, and farm-to-fork concepts
  • Proficiency in languages other than English, especially Spanish
  • Familiarity with OSHA, The Joint Commission, and other regulatory guidelines


What We Offer
  • Paid time off (vacation and sick)
  • Medical, dental, and vision insurance
  • 401(k) with employer match
  • Employee assistance program (EAP)
  • Employee resource groups (ERGs)
  • Career development and ongoing training


Important to Know
  • Many healthcare facilities require employees to be fully vaccinated against COVID-19 or have an approved exemption in place.
  • Veterans and candidates with military experience are encouraged to apply.


About U.S. Department of Health & Human Services

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