Job Duties and ResponsibilitiesThe General Manager has overall responsibility for the direction, coordination, and evaluation of the entire site. This includes directly supervising a leadership team of Managers, Supervisors and Analysts. Responsibilities include interviewing, hiring, and training; planning and directing work; appraising performance; and managing disciplinary actions.
Key Responsibilities:- Directs all activities related to receiving, technical screening, repair, remanufacturing, and distribution of set-top boxes
- P&L responsibility for the site; develops and manages annual budgets, implements cost-control measures, and drives shift efficiencies to meet financial targets
- Conceptualizes and standardizes work procedures; implements Lean Manufacturing principles to optimize workflow and asset utilization
- Manages multiple managers and supervisors, providing direction in support of departmental objectives and organizational change leadership
- Ensures 100% compliance with safety, environmental, and quality standards; assigns projects dedicated to auditing processes to ensure remanufactured goods meet "like-new" specifications
- Manages cross-functional relationships with Supply Chain, Engineering, and External Suppliers to resolve escalated process issues and return authorization trends
- Oversees hiring, training, and leadership development; coaches subordinates to create career pathways and ensures a highly engaged, dignified culture for all employees
- Utilizes performance measurement systems (KPIs) to track production efficiency, inventory accuracy, and labor productivity, reporting directly to executive leadership
Skills, Experience and RequirementsEducation and Experience:- Bachelor's degree in Engineering, Business, or Supply Chain Management (Master's/MBA preferred)
- Minimum of 7-10 years of leadership experience in a high-volume manufacturing or electronics repair environment, with at least 5 years in a senior management role
Skills and Qualifications:- Deep understanding of Reverse Logistics, manufacturing processes, and Lean Manufacturing/Six Sigma principles
- Advanced knowledge of Microsoft Office/Google Workspace. Experience with Warehouse Management Systems (e.g., Manhattan Scale) and ERP systems (e.g., Oracle) is highly preferred
- Proven ability to interact with and influence all levels of the organization, from front-line technicians to corporate executives
- Ability to work with complex mathematical concepts such as probability, statistical inference, and financial ratios
- Proven ability to define problems, collect data, establish facts, and draw valid conclusions regarding technical failures or operational bottlenecks
- Ability to interpret an extensive variety of technical and non-technical instructions
Visa sponsorship not available for this role
Salary RangesCompensation: $110,110.00/Year - $157,300.00/Year
BenefitsWe offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: EchoStar Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
