Tyler Technologies

General Manager, Municipal Courts

Tyler Technologies • $100K — $130K *
Lubbock, TX 79424In-Person
Education, Government & Non-Profit
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Proven leader with a history of making confident decisions and building loyal teams
  • Bachelor's degree required; MBA preferred
  • Significant experience in cross-functional management within a software company, ideally in a vertical market
  • In-depth understanding of city and county government processes, with justice system knowledge as a plus
  • Strong financial background with P&L experience preferred
  • Expertise in fostering positive client relationships
  • Experience in software product management is a plus
  • Background in the development and implementation of AI technologies preferred
  • Excellent communication skills for simplifying complex challenges
  • Willingness to travel 25-35%

Responsibilities

  • Apply best practices to oversee business operations, development, client services, and support
  • Engage clients actively to enhance their experience and promote products
  • Collaborate with the VP of Sales to expand market penetration and explore new opportunities
  • Manage P&L for the business unit with a focus on achieving double-digit revenue growth
  • Recruit and develop top talent to build effective, collaborative teams
  • Create and execute strategic plans for short and long-term business growth
  • Drive product innovation and manage the product life cycle from inception to delivery
  • Lead the transformation efforts for cloud services and AI technologies
  • Align go-to-market strategies with other departments for integrated client experiences

Benefits

  • Comprehensive health coverage
  • Flexible work arrangements
  • Professional development opportunities
  • Retirement plans with company contributions
  • Generous paid time off and holiday policies
Full Job Description
Description

The General Manager will lead all functional areas across the Municipal Court business unit within Tyler Technologies Local Government division, pursue new opportunities for business growth, adopt measurable improvements within the organization, and promote a positive corporate culture. In addition, the General Manager will have the following responsibilities:

Responsibilities

  • Operations: Applying best practices, supervising all aspects of the business, including development, professional services and client support. Develop metrics to measure efficiency and boost performance and regularly evaluate success of initiatives.
  • Client Relationships: Actively engage clients and oversee end-to-end client experience to promote our products and provide exceptional client support.
  • Sales: Collaboratively work with the VP of Sales to deepen market penetration and identify potentially new markets. Assist in negotiating contracts.
  • Financial Management: Responsible for full P&L for business unit. Double-digit revenue growth is expected with moderate operating margin growth. Drive key business initiatives with a measurable ROI and value to the market.
  • Team Building/Coaching: Recruit and develop high caliber leaders and team members to nurture and retain the company's future Create collaborative and focused teams, and mentor team members to boost engagement as well as personal and career development.
  • Business Growth: Develop short and long-term strategic plans to drive future growth and improve competitive position. Set and achieve business growth targets. Aggressively evaluate the market with an eye to growth and potential acquisitions; participate in acquisition evaluations. Create an entrepreneurial culture and mindset.
  • Product Management: Understand the market to contribute to and drive the product Innovate and design new software products in line with the strategic roadmap. Ensure a successful product life cycle from inception to delivery and service.
  • Technology Transformation: Complete the business's transformation to the cloud and drive the roll-out of AI-based technologies for the benefit of our clients.
  • Inter-company Cooperation: Tyler's portfolio of products allows the company to provide all essential applications to local government, and those products are often procured concurrently. Coordinating across Tyler to align go-to-market strategies, product integrations and client experience is key to delivering our brand promise to the market.

Qualifications

  • Proven leader: ability to confidently make decisions while building a loyal team. Consistent track record of driving double-digit revenue growth and margin expansion.
  • Bachelor's degree required, MBA degree desirable.
  • Significant cross-functional management experience in a software company, preferably in a vertical market environment, with a proven record of success.
  • In-depth knowledge of city and county government processes and procedures. Knowledge of the justice system desirable.
  • Strong financial background: P&L experience preferred.
  • Experience cultivating and managing positive and successful client relationships.
  • Software product management experience preferred.
  • Experience leading development and delivery of AI-based technologies preferred.
  • Outstanding oral and written communication; ability to articulate complex challenges in simple methods.
  • Ability to travel 25-35%.

About Tyler Technologies

Tyler Technologies, Inc. is a software company that provides integrated software and technology services to the public sector. The company was founded in 1966 and is headquartered in Plano, Texas. Tyler Technologies operates through two segments: Enterprise Software and Appraisal and Tax. The Enterprise Software segment provides software systems to municipal and county governments and schools. The Appraisal and Tax segment provides software and services for property appraisal and tax assessment to local governments and taxing authorities. Tyler Technologies' software and services are used by more than 15,000 local government offices in all 50 states, Canada, the Caribbean, Australia, and other international locations.
Learn more about Tyler Technologies
Size
6,959 employees
Market Cap
$13.4 billion
Industry
Consumer Technology
Net Income
$194.8 million
Founded
1966
5 Year Trend
+15.9%
Revenue
$1.1 billion
NASDAQ
TYL
* Ladders Estimates

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