Eze Castle Integration

Managing Director - West Region

Eze Castle Integration • $225K *
Dallas, TX 75217In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related field; Master's preferred.
  • 10+ years of progressive leadership experience in MSP or tech services.
  • 7+ years of experience leading other leaders.
  • Strong business acumen with strategic planning expertise.
  • Experience in customer-facing service delivery roles.
  • Excellent relationship-building and change management skills.
  • Process improvement background; Six Sigma certification a plus.

Responsibilities

  • Develop and execute aligned business strategies.
  • Provide strategic guidance to executive leadership.
  • Implement business plans for growth and excellence.
  • Ensure compliance with policies and legal requirements.
  • Build relationships with clients and stakeholders.
  • Lead and mentor senior leaders and regional teams.
  • Drive growth, profitability, and customer satisfaction.
  • Maintain full P&L responsibility and budgeting.
  • Monitor KPIs for data-driven decision making.
  • Collaborate with matrixed teams for organizational goals.
  • Promote employee engagement and accountability culture.
  • Travel to strengthen client relationships.

Benefits

  • Flexible PTO.
  • Health benefits eligibility from the first of the month.
  • Life insurance offered.
  • Pet insurance available.
  • 401K plan provided.
Full Job Description
Key Responsibilities

  • Develop and execute business strategies aligned with short- and long-term objectives.
  • Provide strategic guidance to executive leadership regarding market dynamics and future growth opportunities.
  • Develop and implement business plans that support profitable growth and operational excellence.
  • Ensure compliance with company policies, standards, and legal requirements.
  • Build and maintain trusted relationships with clients, stakeholders, and regulatory authorities.
  • Lead, mentor, and develop senior leaders and regional teams.
  • Drive regional growth, profitability, customer satisfaction, and operational performance.
  • Maintain full P&L responsibility, including budgeting, forecasting, and revenue attainment.
  • Monitor KPIs, customer feedback, and operational metrics to support data-driven decision making.
  • Collaborate across matrixed teams to achieve organizational objectives.
  • Drive employee engagement, leadership development, and a culture of accountability.
  • Travel throughout the region to strengthen client relationships and support business objectives.


Qualifications

  • Bachelor's degree in a related field; Master's degree preferred.
  • Minimum 10 years of progressive leadership experience within an MSP or related technology services environment.
  • Minimum 7 years of people leadership experience, including leadership of leaders.
  • Strong business acumen with proven strategic planning and operational leadership capabilities.
  • Demonstrated experience leading customer-facing service delivery organizations.
  • Exceptional relationship-building, communication, and change management skills.
  • Process improvement and performance optimization experience; Six Sigma certification is a plus.
  • Executive presence with a proven ability to influence and lead at all organizational levels.


Working Conditions

  • Ability to work independently with moderate supervision.
  • Ability to travel regularly and work outside normal business hours when necessary.
  • Ability to manage multiple priorities and competing demands.
  • Ability to operate standard office technology and equipment

ECI's culture is all about connection - connection with our clients, our technology and most importantly with each other. In addition to working with an amazing team around the world, ECI also offers a competitive compensation package and the range for this role is 225,000 annually (DOE & location), plus variable with flexible PTO, health benefit eligibility the first of the month, life insurance, pet insurance, 401K and so much more! If you believe you'd be a great fit and are ready for your best job ever, we'd like to hear from you!!

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About Eze Castle Integration

Eze Castle Integration is a leading provider of technology solutions to hedge funds and investment firms. The company was founded in 1995 and is headquartered in New York City. Eze Castle Integration offers a range of services, including cloud computing, cybersecurity, and disaster recovery. The company is known for its innovative solutions and exceptional customer service, and has won numerous awards for its work in the industry. Eze Castle Integration has offices in North America, Europe, and Asia, and serves clients in over 45 countries around the world.
Learn more about Eze Castle Integration
Size
1,000 employees
Industry
Information Technology
* Ladders Estimates

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