Royal Bank of Canada

Managing Director, Enterprise KYC

Royal Bank of Canada$187K — $308K *
Finance & Insurance
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience.
  • 15+ years in AML/KYC or financial crimes compliance in global financial institutions.
  • Deep expertise in global KYC regulations (e.g., FINTRAC, FATF, MAS).
  • Proven track record leading complex, multi-jurisdictional KYC programs.
  • Demonstrated ability to influence senior executives and regulators.
  • Experience in technology-enabled transformation in KYC operations.
  • Strong leadership presence with exceptional communication skills.

Responsibilities

  • Define and oversee global KYC strategy, aligning with risk appetite and regulations.
  • Establish global KYC policies and maintain consistency across regions.
  • Chair KYC governance forums, representing KYC in risk committees.
  • Collaborate with defense teams to ensure program effectiveness.
  • Oversee global KYC risk framework including customer due diligence processes.
  • Serve as regulator contact for KYC, ensuring coordinated responses.
  • Drive operational excellence through continuous improvement initiatives.

Benefits

  • Comprehensive Total Rewards Program with flexible benefits.
  • Leadership support for personal and professional development.
  • Opportunities to make a lasting impact in your community.
  • Dynamic and collaborative team environment.
  • Challenging work with close client relationships.
Full Job Description
Job Description

What is the Opportunity?

Ensure the bank's integrity and regulatory compliance by leading a unified, risk-aligned KYC program across all jurisdictions. This role drives consistent customer due diligence, strengthens financial crime defenses, and enables a trusted client experience through clear standards, strong governance and operational excellence.

What will you do?

Strategic Leadership & Governance
  • Define and own the global KYC strategy, ensuring alignment with enterprise risk appetite, regulatory expectations, and business priorities.
  • Establish and maintain global KYC policies, standards, and procedures, ensuring consistency across regions while accommodating local regulatory requirements.
  • Chair global KYC governance forums and represent KYC in enterprise risk committees.
  • Balance long term transformation of the KYC framework with day-to-day operational realities.
  • Collaborate with the three lines of defense to ensure program effectiveness and efficiency.


Regulatory & Risk Management
  • Oversee the bank's global KYC risk framework, including customer due diligence (CDD), enhanced due diligence (EDD), ongoing monitoring, and periodic reviews.
  • Serve as point of contact for regulators on KYC matters, partnering with regional MLROs to ensure coordinated responses.
  • Monitor emerging regulatory trends and proactively adapt the KYC program to evolving expectations.
  • Anticipates regulatory shifts and positions RBC ahead of expectations.
  • Ensure emerging risks, such as synthetic identification, are properly identified and remediated.


Operational Excellence
  • Partner with KYC operations functions in the first line of defense on timely reporting and provide oversight to ensure timely, accurate, and high-quality onboarding and refresh activities across business segments.
  • Enterprise center of expertise for evolving KYC industry practices, technology and vendors
  • Drive continuous improvement through automation, data quality initiatives, workflow optimization, and risk-based segmentation.
  • Partner with Technology and Data teams to advance digital KYC capabilities, including AI-enabled screening, identity verification, and workflow orchestration while building scalable, efficient, and risk aligned KYC processes.
  • Collaborate with stakeholders to develop and execute KYC analytics.
  • Oversight of testing of associated KYC controls (including design and execution).


Cross Functional Collaboration
  • Work closely with business line leaders to ensure KYC processes support growth while maintain strong risk controls.
  • Collaborate with FCC, Fraud, Legal, Privacy, and Operational Risk teams to ensure an integrated financial crimes KYC framework.


People Leadership
  • Partner with global KYC teams across regions fostering a culture of accountability, inclusion, and continuous learning.
  • Develop talent pipelines and succession plans for critical KYC leadership roles.
  • Promote a high-performance culture grounded in transparency, empowerment, and operational discipline.
  • Build trust and alignment across global business and risk partners.


What do you need to succeed?
  • Bachelor's Degree or equivalent experience.
  • 15+ years of experience in AML/KYC, financial crimes compliance, or regulatory risk with global financial institutions.
  • Deep expertise in global KYC regulations (e.g., FINTRAC, OSFI, FATF, MAS, FinCEN, EU AML directives).
  • Proven track record leading large, complex, multi-jurisdictional KYC programs.
  • Demonstrated ability to influence senior executives and regulators.
  • Experience driving technology-enabled transformation in KYC or financial crimes operations.
  • Strong leadership presence, exceptional communication skills, and the ability to translate complex concepts into actional strategies.
  • A 'completer-finisher'. Self-starting and results focused. Proactive and energetic with a 'can-do' approach.
  • Ability to handle ambiguity in a professional manner.
  • Intuitive and inquisitive thinker - demonstrated critical thinking skills.
  • Ability to impact, influence and take initiative.
  • Ability to understand and articulate financial crime risks.


What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
  • A comprehensive Total Rewards Program include competitive compensation and flexible benefits, such as 401(k) program with company-matching contributions, health, dental, vision, life, disability insurance, and paid-time off.
  • Leaders who support your development through coaching and managing opportunities.
  • Ability to make a difference and lasting impact.
  • Work in a dynamic, collaborative, progressive, and high-performing team.
  • Opportunities to do challenging work.
  • Opportunities to build close relationships with clients.


The expected salary range for this particular position is $187,000-$308,000 (Washington), depending on your experience, skills, and registration status, market conditions and business needs.

You have the potential to earn more through RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided the business meets its performance targets and you meet your individual goals.

RBC's compensation philosophy and principles recognize the importance of a highly qualified global workforce and plays a critical role in attracting, engaging and retaining talent that:
  • Drives RBC's high-performance culture
  • Enables collective achievement of our strategic goals
  • Generates sustainable shareholder returns and above market shareholder value


#LI - POST

Job Skills
Anti-Money Laundering (AML), Business Perspective, Client Counseling, Communication, Decision Making, Financial Regulation, Interpersonal Relationship Management, Operational Integrity, Organizational Governance, Strategic Thinking

Additional Job Details

Address:

401 UNION STREET:SEATTLE

City:

Seattle

Country:

United States of America

Work hours/week:

40

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-06-16

Application Deadline:

2026-06-22
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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