Apple

Manager, WW CSO Preservation

Apple$130K — $180K *
Retail & Consumer Goods
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 12+ years of related experience, with 3+ years in a leadership role
  • Self-starter with a focus on innovation and detail
  • Excellent communication and analytical skills with a strong grasp of the Apple brand
  • Proven success in influencing senior leaders across global organizations
  • Experience in managing large-scale change initiatives
  • Knowledge of data analytics and BI tools for operational enhancements
  • Tech-savvy, proficient in Mac OS, iOS, and office software
  • Bachelor's degree or equivalent experience, with some travel (~10%) required

Responsibilities

  • Maintain Apple-branded fixtures to uphold global standards
  • Directly manage and lead Apple employees through subordinate managers
  • Collaborate with cross-functional teams to enhance customer experience
  • Engage with and influence leadership across all organizational levels
  • Navigate sensitive situations with diplomacy while maintaining relationships
  • Drive initiatives backed by data analytics for operational success
  • Oversee the execution of fixture development and deployment across locations

Benefits

  • Opportunities for career growth and professional development
  • Work in a dynamic and innovative company
  • Collaborative team environment
  • Exposure to global projects and travel opportunities
  • Involvement with high-level executive teams
Full Job Description
Description

In this position, you will be responsible for ensuring Apple's branded fixtures across a large global network of reseller locations are maintained to Apple's high standards to ensure the best customer experience. Success requires the ability to directly manage Apple employees, lead through subordinate managers, and represent and collaborate as part of a larger, cross-functional team. Additionally, you will possess excellent communication skills and be able to effectively interact with and influence all levels within the organization - including executive leadership - navigating sensitive situations with diplomacy and without damage to key relationships.

Minimum Qualifications

Typically requires a minimum of 12 years of related experience, with at least 3 years in a people leadership role

Self-starter with innovation, integrity, and strong attention to detail

Excellent communication, planning, and analytical skills with a deep understanding of the Apple brand

Track record of engaging and influencing at senior and executive levels across global, cross-functional organizations

Experience leading change management for large-scale global initiatives

Experience leveraging data analytics, AI, or BI tools to drive operational improvements and quality outcomes

Proficiency in Mac OS, iOS, Word, Excel, and Keynote

Bachelor's degree or equivalent experience

Some travel required ~10%

Preferred Qualifications

5-10 years of Retail or equivalent management experience in a high-volume, fast-paced environment

Proven ability to manage multiple departments through subordinate managers, with full ownership of cost, staffing, and performance

5+ years in fixture development including cross-functional reviews and global deployment milestones

Strong retail operations and finance background

Prior experience in an international role

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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