NOTE: This role is hybrid and requires 3 days a week in our Walnut Creek, CA office.

The Manager, Visual Design leads our high-performing in-house team, sitting at the intersection of creative excellence and operational efficiency. In this role, you will translate complex business objectives into compelling visual stories while providing high-level art direction and mentorship to a talented group of individual contributors. Acting as both a diplomat and a proactive problem-solver, you will manage vital relationships across various lines of business, troubleshoot high-stakes projects, and ensure our design practice continually evolves alongside emerging technologies and industry trends.

ESSENTIAL FUNCTIONS

• Creative Leadership & Art Direction
  • Brand Leadership: Guide ongoing development of our brand system and its defining assets, while overseeing brand guidelines site.
  • Quality Oversight: Provide high-level art direction across all visual assets to ensure brand consistency and top-tier aesthetic execution.
  • Practice Evolution: Lead the visual design practice with a future-forward lens, identifying and implementing emerging skillsets and tools (e.g., AI-assisted design, interactive media, or new collaboration platforms).

• Team Management & People Development
  • People Leadership: Supervise and mentor a team of visual designers (individual contributors), fostering a culture of continuous learning, inspiration, and accountability.
  • Resource Planning: Lead capacity and capability planning, strategically matching team strengths to the evolving needs of the organization to ensure we are aligned to our pipeline of projects.

• Operational Excellence & Project Oversight
  • Cross-Functional Partnership: Act as a trusted advisor to Line of Business stakeholders, translating their business requirements into visual strategies that drive results. Work in close collaboration with other shared service teams (copywriting, content, video, email) to ensure unified, integrated campaign delivery.
  • Hands-on design direction.

KNOWLEDGE AND SKILLS

• Strong, multi-faceted portfolio demonstrating a proven track record of leading multi-channel campaigns with a focus on sophisticated corporate branding.
• Ability to balance "big picture" business objectives with a rigorous, uncompromising eye for pixel-perfect detail.
• Exceptional interpersonal and presentation skills; able to fluently translate "design" for creative teams and "ROI" for business stakeholders.
• Expert-level command of Adobe Creative Cloud and Figma, combined with an understanding of how design integrates with marketing automation and project management tools.

EDUCATION, COMPETENCIES, CERTIFICATIONS/LICENSES

• Minimum Qualifications
  • Bachelor’s degree in design or related field
  • 8+ years of visual design experience to include 5 years of management experience

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