American Airlines

Manager, Technology Product Management

American Airlines • $108K — $130K *
Fort Worth, TX 76137In-Person
Enterprise Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field with 5 years experience in Product Management or 7 years of equivalent experience.
  • Master's degree with 5+ years in Product Delivery (preferred).
  • Experience with airline strategy and technology (preferred).
  • Experience as a Product Owner and/or Product Manager (preferred).
  • Relevant certifications in Product Management or Delivery.

Responsibilities

  • Execute the product roadmap for Contract Deal Management (CDM).
  • Lead modernization initiatives and replace legacy systems.
  • Oversee technology solutions for contract lifecycle management.
  • Drive optimization of platforms such as Conga CLM and Anaplan.
  • Manage product backlogs and prioritize work across initiatives.
  • Build strong relationships with sales leaders and stakeholders.
  • Communicate product strategy and roadmap progress.

Benefits

  • Travel perks for you and your family with access to 365 destinations.
  • Immediate access to health, dental, and vision benefits.
  • Comprehensive wellness programs to support your well-being.
  • 401(k) program with employer contributions after one year.
  • Additional benefits including pet insurance and discounts on travel.
Full Job Description
9/23/26

Location: DFW Headquarters Building 8 (DFW-SV08)
Cities: Fort Worth - TX
Requisition ID: 88368

Job Description

Why you'll love this job

The Manager, Technology Product Management, plays a critical leadership role within the Global Sales organization, responsible for defining and executing the product strategy for Contract Deal Management (CDM). This role leads the modernization of the technology ecosystem that supports corporate and agency deal modeling, contracting, and implementation, enabling faster speed to market, improved customer experiences, and scalable business operations.

You will partner closely with Global Sales, Sales IT, Data Engineering, Procurement, Programs Strategy, other Commercial teams, and external vendors to deliver innovative solutions that simplify complex processes, improve data quality, and drive business outcomes across the corporate and agency contracting lifecycle.

In this role, you will:

  • Execute the product roadmap for CDM platforms and capabilities, aligning investments with corporate and agency sales objectives and technology strategies.
  • Lead modernization initiatives, including replacement of legacy systems, platform consolidation, workflow automation, and AI-enabled capabilities.
  • Oversee technology solutions supporting contract deal modeling, contract lifecycle management, contract execution, amendments, and implementation.
  • Drive optimization of platforms such as Conga CLM, Anaplan integrations, CRM solutions, and supporting contract and deal management applications.
  • Lead end-to-end product lifecycle management from discovery and requirements gathering through implementation, adoption, and ongoing optimization and enhancement.
  • Define business requirements, user stories, acceptance criteria, and success metrics for product initiatives.
  • Partner with Sales IT, architects, and engineering teams to deliver scalable and secure solutions.
  • Manage product backlogs and prioritize work across multiple initiatives and releases.
  • Serve as the primary technology product leader for CDM capabilities across Global Sales.
  • Build strong relationships with sales leaders, deal consultants, implementation consultants, technology partners, and executive stakeholders.
  • Communicate product strategy, roadmap progress, risks, and opportunities to leadership.
  • Balance competing priorities and influence decision-making across cross-functional teams.
  • Hire, develop, and lead a high-performing team of product owners, analysts, and subject matter experts.


What you'll do

As noted above, this list is intended to reflect the current job but there may be additional essential functions (and certainly non-essential job functions) that are not referenced. Management will modify the job or require other tasks be performed whenever it is deemed appropriate to do so, observing, of course, any legal obligations including any collective bargaining obligations.
  • Lead, mentor and coach a team of Product Owners (direct reports) and support professional growth and career development.
  • Foster a culture of accountability, innovation, collaboration, and continuous improvement.
  • Understands and supports resolutions to customer problems, needs, challenges, and opportunities for the product.
  • Determines product objectives and key results that align to Product Strategy.
  • Influences and collaborate with various stakeholders on the Product Strategy to deliver on CDM's objectives.
  • Presents the thought process on product strategy, roadmap items, OKRs and planned releases to leaders and peers.
  • Influences and collaborates with stakeholders, peers, and other product leaders to deliver solutions that achieve the portfolio's vision and goals.
  • Evaluate technology partner and or solution to modernize CDM technology stack that supports American's long-term objectives in corporate and agency contracting and dealing strategy.
  • Collaborates with various internal team members such as Global Sales, Revenue Management, Program Strategy, UX, Technology, Legal, Procurement, etc. and external vendors.
  • Communicates regularly on OKRs, desired metrics, and areas requiring leadership's attention.
  • Practices agility in discovering and delivering value continuously.


All you'll need for success

Minimum Qualifications- Education & Prior Job Experience
  • Bachelor's degree in related field and 5 years of applicable experience or 7 years of equivalent Product Management/Delivery work experience
  • Experience working in a product model that promotes better customer experience

Preferred Qualifications- Education & Prior Job Experience
  • Master's degree in related field with 5+ years of experience in Product Delivery
  • Experience with airline strategy and technology
  • Experience with product strategy and development
  • Prior experience as Product Owner and/or Product Manager desired

Skills, Licenses & Certifications
  • Relevant certifications in Product Management/Product Delivery field
  • Strong knowledge/expertise of product domain including the business model, constraints, regulations, user experiences, etc.
  • Demonstrated ability to perform both independently and as a leader, handle multiple assignments, and respond to changing priorities
  • Excellent verbal and written communication skills
  • Believes in and promotes the American Airlines five leadership attributes: caring, collaboration, development, results, future


What you'll get

Feel free to take advantage of all that American Airlines has to offer:
  • Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
  • Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more.
  • Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need.
  • 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
  • Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more


About American Airlines

US Airways provides international and domestic air transport in the United States. It is owned by the American Airlines Group. US Airways utilizes a fleet of 343 mainline jet aircrafts, along with 278 regional jet and turbo-prop aircrafts operated by contract and subsidiary airlines under the name US Airways Express. It was originally established as All American Aviation.It operates an airline network with 193 destinations in 24 countries in North America, South America, Europe, and the Middle East. It also operates the US Airways Shuttle, a US Airways brand which provides hourly service between Boston, New York City, and Washington, D.C.As of October 2013, US Airways employed 32,312 people worldwide and operated 3,028 daily flights.US Airways is a member of Oneworld, and it currently operates along with American Airlines as a result of a merge between the two holding companies of these airliners.US Airways was established in 1973. It operates hubs at Charlotte/Douglas International Airport, Philadelphia Inte...

American Airlines Careers

Join the dynamic team at American Airlines, a leader in global aviation and an innovator in the airline industry. With a wide range of job opportunities, American Airlines is the perfect place to advance your career, offering roles that cater to a variety of skills and professional interests. Work You’ll Do At American Airlines, you will be part of a team that is dedicated to providing world-class service and shaping the future of travel. Our employees enjoy a culture of collaboration and respect, where diversity and inclusion are celebrated. With American Airlines, you can contribute to a legacy of innovation and leadership in the skies. Transform Your Career American Airlines is not just a company; it's a community where you can grow your career through a robust suite of professional development and diversity training programs. Our leadership is committed to nurturing talent and recognizes the value of each individual’s growth. Join a team that leads with integrity and a passion for progress. At American Airlines, your career trajectory is bolstered by our commitment to innovation and excellence in the aviation industry. Internship Opportunities Kickstart your career with an internship at American Airlines. Gain invaluable industry experience, build your resume, and make connections that will propel your professional life. Our internships offer hands-on experience in a variety of departments, helping you discover your path in the aviation industry. Benefits of Working With Us American Airlines places immense value on the well-being of its team members. Employees enjoy competitive benefits including health, dental, and vision insurance, employee discounts, and flexible spending accounts. More than just perks, our benefits are designed to support your life, both at work and at home. Explore Job Opportunities Whether you’re looking to enhance your career in engineering, customer service, or leadership, American Airlines has a position that will match your skills and passions. We are continuously hiring and looking for motivated individuals who are ready to take their careers to new heights. Stay Connected Join Our Team Search open positions that align with your skills and interests. We are looking for passionate, curious, and solution-driven team players. SEARCH AMERICAN AIRLINES JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at American Airlines.
Learn more about American Airlines
Size
123,400 employees
Market Cap
$8 billion
Industry
Aerospace & Defense
Net Income
-$8.8 billion
Founded
1930
5 Year Trend
-5.7%
Revenue
$17.3 billion
NASDAQ
AAL
* Ladders Estimates

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