Quest Diagnostics

Manager, Technology Communications (Hybrid Opportunity)

Quest Diagnostics$118K — $137K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in communications, marketing, or brand management focusing on technology or IT organizations
  • Proven track record with senior leadership and executive-level communications
  • Strong strategic communications planning and brand building skills
  • Exceptional written and verbal communication abilities
  • Experience managing multiple communication channels in a fast-paced environment including social media
  • Collaboration skills across IT, marketing, HR, and corporate communications teams
  • Bachelor's degree in communications, marketing, business administration, or related field (Master's preferred)

Responsibilities

  • Develop and execute a communication strategy aligning with Global IT priorities
  • Build and promote the Global IT brand through high-impact messaging
  • Advise senior leadership on strategic communications
  • Translate technical concepts into audience-appropriate communications
  • Plan and manage executive-level communications
  • Oversee internal communication channels for awareness and engagement
  • Support external communications and marketing efforts in collaboration with corporate teams
  • Continuously measure and improve communication effectiveness

Benefits

  • Day 1 medical, dental, and vision for full-time employees
  • Best-in-class well-being programs
  • Annual health assessment program at no cost
  • Mental health program offerings
  • Vacation and flexible health time off
  • 6 Holidays plus 1 additional personal day
  • Financial coaching and services
  • 401(k) with company match after 12 months
  • Employee stock purchase plan
  • Life and disability insurance
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program for donations
  • Education assistance program
  • Career advancement opportunities
Full Job Description
JOB DESCRIPTION

Pay range: $118,000-137,000, plus yearly bonus

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Benefits Information

We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include

  • Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
  • Best-in-class well-being programs
  • Annual, no-cost health assessment program Blueprint for Wellness®
  • healthyMINDS mental health program
  • Vacation and Health/Flex Time
  • 6 Holidays plus 1 "MyDay" off
  • FinFit financial coaching and services
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
  • Employee stock purchase plan
  • Life and disability insurance, plus buy-up option
  • Flexible Spending Accounts
  • Annual incentive plans
  • Matching gifts program
  • Education assistance through MyQuest for Education
  • Career advancement opportunities and so much more!

 

The Technology Communications Manager is responsible for building awareness with external stakeholders and strengthening the brand of Global IT through strategic internal and external communications.  This role partners closely with senior technology and business leaders to translate complex technology initiatives into compelling narratives that drive engagement, alignment and trust across the enterprise and with external stakeholders.

The position is based with Quest Diagnostics' Schaumburg, IL site and will require 2 days on site.


JOB RESPONSIBILITIES
  • Develop and execute a comprehensive communication strategy that supports Global IT priorities, reinforces brand positioning, and aligns with enterprise objectives
  • Build and promote the Global IT brand through consistent, high-impact messaging across internal and external forums, including town halls, leadership briefings, digital channels, industry events, and social media
  • Serve as a strategic communications advisor to senior leadership
  • Translate complex technical concepts into concise, audience-appropriate communications for both technical and non-technical stakeholders
  • Plan and manage executive-level communications
  • Oversee internal communication channels to drive awareness, engagement, and adoption of IT programs and services
  • Support external communications and marketing efforts in partnership with corporate communications and marketing teams
  • Measure and continuously improve communication effectiveness using analytics, feedback, and engagement metrics
  • Ensure messaging constancy and brand alignment across Global IT communications
  • Serve as a trusted advisor to the IT executive leadership team and the Technology organization in the development of organizational communication and plans, change management plans, and employee engagement programs 

JOB QUALIFICATIONS

Required Work Experience: 

  • 3+ years of experience in communications, marketing, or brand management, with strong focus on technology or IT organizations
  • Proven experience interacting with senior leadership and supporting executive-level communications
  • Strong background in strategic communications planning and brand building
  • Exceptional written and verbal communication skills
  • Experience managing multiple communication channels in a fast-paced environment, including social media channels
  • Ability to collaborate across IT, marketing, HR, and corporate communications team

 

Education:

  • Bachelor's degree in communications, marketing, business administration, or a related field. (Required)
  • Master's degree (Preferred)

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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