IDEMIA

Manager Technical Project / Program

IDEMIA • $100K — $130K *
Reston, VA 20191In-Person
Technical Services
5 - 7 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • Master's degree from a business, university, or engineering school specializing in electronics or IT
  • 5-10 years of program management experience with international clients in electronics or services
  • Autonomous, enthusiastic, and proactive individual
  • Strong communication skills suitable for a matrix/multi-country environment
  • Customer-focused with experience in international contract management

Responsibilities

  • Manage customer relations as the primary point of contact
  • Proactively seek customer satisfaction through feedback and improvement initiatives
  • Lead and support the program team to achieve objectives
  • Provide vision and direction to stakeholders, partners, and suppliers
  • Ensure compliance with customer requirements
  • Organize and plan work according to Program Management System
  • Conduct tollgate reviews and monitor program KPIs
  • Manage Program Profit and Loss, including revenue and forecasting
  • Oversee contracts and ensure adherence to terms

Benefits

  • Collaborative work environment
  • Opportunity for professional growth
  • Access to international projects
  • Engagement with diverse teams across borders
  • Emphasis on continuous improvement and innovation
Full Job Description
Responsibilities

  • Manages the customer relation by being the primary point of contact for the customer
  • Seeks proactively customer satisfaction by soliciting customer feedback and searching for continuous improvement and new opportunities
  • Leads and supports the program team (technical project team, purchasing, legal, supply, etc.) in order to achieve the program objectives
  • Provides vision of key success factors and direction to all internal and external stakeholders, including key partners and key suppliers
  • Ensures compliance with customer requirements
  • Organizes and plans the work according to Program Management System process
  • Performs the tollgates reviews
  • Monitors the KPIs of the Program
  • Takes care of risk management
  • Identifes issues or risks in collaboration with the technical project managers
  • Makes sure mitigation plans are defined, identifies issues requiring escalation or help from the management
  • Manages the Program Profit and Loss, gross margin, revenue and invoicing forecasts
  • Manages contracts management
  • Reinforce and ensures adherence to contract terms and conditions
  • Leads autonomously programs within the assigned perimeter with targets to constantly improve sales and financial performance


Qualifications

  • Master's degree from a business school, university, or engineering school specializing in electronics or IT
  • Previous experience in program management with international clients (5 to 10 years) with experience in electronics or services
  • Autonomous, enthusiastic, and proactive
  • Agility and ability to communicate in a matrix/multi-country environment
  • Customer focus and experience in international contract management


Note to third-party recruiters: IDEMIA Public Security does not work with third-party recruiters absent a signed agreement and will treat any resumes submitted without a signed agreement as the property of IDEMIA Public Security. In the event that IDEMIA Public Security hires a candidate who was brought to our attention by a recruiter who does not have a signed agreement, IDEMIA Public Security will not pay any fees to the recruiter as a result of the hire.

About IDEMIA

IDEMIA is a company that provides security and identity solutions to governments, financial institutions, and other organizations. The company offers services such as biometric identification, secure document production, and border management. IDEMIA is headquartered in Miami, Florida and has over 15000 employees.
Learn more about IDEMIA
Size
15,000 employees
Industry
Business Services
* Ladders Estimates

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