SummaryWe are seeking a Manager, Technical Program Management (TPM) to serve as the liaison between the Product Development Organization (PDO) and the InfoSec organization, while also managing a team of TPMs responsible for aligning and executing strategic initiatives that strengthen Guidewire's security posture. This role will foster a strong working partnership between the two organizations, helping to bridge perspectives and align priorities when strategic objectives differ.
This role requires excellent communication skills at all organizational levels and the ability to influence and coordinate across a broad range of stakeholders in different time zones. The ideal candidate has a strong understanding of security risk and how to mitigate it, thrives in a dynamic environment, brings structure to ambiguity, and is passionate about innovation and execution excellence.
Job DescriptionResponsibilities- Manage the agreement of Security strategy, and set the implementation plans to ensure operational effectiveness while taking capacity and overall business priorities into account
- Manage teams to reach the Security goals and overcome challenges
- Track and provide Executive reporting on the statuses of the Product Security initiatives and goals
- Take the lead in working with affected cross functional organizations in the resolution of complex security vulnerabilities (Engineering, Security, IT, Legal, Communications, Customer
- Support, Professional Services)
- Ensure emergency response teams remediate complex high security vulnerabilities that require "all-hands on deck" response to eliminate the threat within industry SLA: implement compensating controls, and deliver permanent fixes to customers
- Provide required communication to Guidewire Management team, and customers on status of vulnerability, plan for resolution, and if there is evidence of exploitation
- Partner with the Security, PDO, and Cloud Operations teams to proactively identify areas of improvements for Guidewire's Security posture, implement scalable solutions, and foster a culture of continuous growth that increases efficiency, execution quality, and team collaboration
- Thrive in dynamic, fast-paced environments, adapting to shifting priorities and evolving business needs with composure and focus
- Facilitate program governance by identifying, analyzing, and prioritizing risks, and developing mitigation and contingency plans
- Proactively manage stakeholder expectations, ensuring alignment on priorities, timelines, and deliverables throughout the program lifecycle
Desired Qualifications- Bachelor's degree in Information Technology, Computer Science, or a related field
- 10+ years of of experience with interdisciplinary teams managing complex, cross-functional software development or IT/cloud infrastructure programs in a fast-paced environment
- Strong understanding of security risk and how to mitigate them
- Excellent leadership, communication, and interpersonal skills
- Crisis and escalation management experience
- Professional Program/Project Management certifications a plus
- Familiarity with usage of AI capabilities of project tracking and reporting tools is a plus
The US base salary range for this full-time position is $134,000 - $200,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance.
