Royal Bank of Canada

Manager, Talent Acquisition Technology

Royal Bank of Canada$90K — $120K *
Business Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years of experience in HRIS or HR Business Systems roles, particularly in Talent Acquisition tech environments.
  • Hands-on experience with system configuration in Beeline, Phenom, or Workday.
  • Demonstrated experience managing enhancement backlogs and product delivery.
  • Strong communication skills to engage with stakeholders at all levels.
  • Proficiency in Agile methodologies and tools such as Jira and Confluence.

Responsibilities

  • Gather and document business requirements from various stakeholders for system enhancements.
  • Translate business needs into functional and technical specifications.
  • Perform hands-on configurations and updates in talent acquisition systems.
  • Manage the enhancement backlog and prioritize features collaboratively with stakeholders.
  • Lead functional, integration, and user acceptance testing before deployments.

Benefits

  • Join a collaborative team innovating in talent acquisition technology.
  • Work on a portfolio of leading tools for global recruitment efforts.
  • Shape enhancements to improve candidate and recruiter experiences.
  • Engage in a challenging work environment that promotes professional growth.
Full Job Description
Job Description

What is the opportunity?

Manager, Talent Acquisition Technology

We are seeking a dynamic and experienced Manager, Talent Acquisition Technology to join our HR Digital Solutions Team. This role blends business analysis, product delivery, and hands-on system configuration, ensuring our talent acquisition platforms meet evolving business needs. The products in the portfolio include Beeline, Phenom, Workday, and other digital products in the talent acquisition space.

You will be responsible for gathering business requirements, managing the enhancement backlog, prioritizing features in collaboration with stakeholders, configuring system updates, testing, and ensuring smooth deployment. As Manager, Talent Acquisition Technology you are also responsible for ongoing support to ensure the optimal performance and the safety and soundness of the talent acquisition products in the portfolio.

This is an exciting opportunity to own system enhancements, drive efficiency in recruiting processes, and provide hands-on technical expertise to optimize our talent acquisition technology stack.

What will you do?

Requirements & Analysis:
  • Collaborate with Talent Acquisition, Contingent Workforce Management, Recruitment Marketing, HR, and IT stakeholders to gather and document business requirements for system enhancements.
  • Translate business needs into clear, concise functional and technical specifications.


System Implementation, Configuration & Development:
  • Perform hands-on configuration, system updates and automations in Workday and other state-of-the-art recruitment systems to implement enhancements and new functionality.
  • Lead implementation activities including but not limited to data conversion, configurations, legacy decommission plan and go-live cut-over plan.
  • Work closely with vendors and internal partners to manage system settings, workflows, and integrations to ensure smooth functionality.
  • Test and validate system changes before deployment.
  • Maintain up-to-date knowledge of system capabilities and recommend improvements based on best practices.


Backlog & Prioritization:
  • Own and manage the enhancement backlog, ensuring stakeholder needs are captured, prioritized, and aligned with business goals.
  • Partner with Talent Acquisition, Recruitment Marketing, the larger HR Digital Solutions Team, and IT to evaluate feature requests and determine the best approach for implementation.


Testing & Deployment:
  • Document test plans, test cases, and test results.
  • Lead and execute functional testing, system integration testing, and user acceptance testing to validate enhancements prior to deployment.
  • Manage deployment activities and ensure seamless rollout of system changes.
  • Provide post-deployment support, troubleshooting issues, and ensuring optimal system performance.


Product Delivery & Support:
  • Provide ongoing production support, troubleshooting, and resolution of issues, ensuring system reliability and optimal user experience.
  • Act as a primary liaison between business teams, technology partners, and vendors, facilitating root cause analysis and resolution of issues.
  • Develop user guides, and FAQs to assist end users in navigating system updates and enhancements.


Continuous Improvement:
  • Proactively identify opportunities to improve system processes and user experience.
  • Stay current with industry trends and best practices in HR systems and talent acquisition to inform future enhancements.


What do you need to Succeed?

Experience:
  • At least 3 years of experience as an HRIS lead, HR Business Systems Analyst, ideally within Talent Acquisition technology environments.
  • Experience in system configuration and administration of at least one of the following: Workday, any Vendor Management System.
  • Demonstrated experience in backlog management, feature prioritization, and product delivery.


Education, Knowledge and Skills:
  • Strong understanding of Talent Acquisition and Contingent Workforce processes and how they are enabled by technology.
  • Strong understanding of workflows and integrations.
  • Strong understanding of Talent Acquisition operations, ideally in contingent worker operations.
  • Proven experience gathering and writing requirements, documenting processes, and executing testing.
  • Excellent communication and interpersonal skills to effectively collaborate with stakeholders at all levels.
  • Proficiency in Agile methodologies and experience with tools such as Jira, Confluence, or equivalent.
  • Hands-on experience with testing, deployment, and post-launch support activities.
  • Ability to troubleshoot system issues, coordinate with technology teams, and drive resolution.
  • Bachelor's degree in Computer Science, Information Systems, Business Analyst or a related field.


What's in it for you?
  • Be part of a collaborative team driving innovation in talent acquisition technology.
  • Work on a portfolio of industry-leading tools supporting global hiring efforts.
  • Opportunity to shape how technology enhances candidate and recruiter experiences.
  • Enjoy a challenging work environment that encourages professional growth and accountability in both analytical and product delivery functions.


Job Skills
Business Case Design, Communication, Critical Thinking, Effectiveness Measurement, Financial Regulation, Interpersonal Relationship Management, Product Development Lifecycle, Product Development Methodology, Product Services, Results-Oriented, Waterfall Model

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

HUMAN RESOURCES & BMCC

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-06

Application Deadline:

2026-07-09
Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

About Royal Bank of Canada

Royal Bank of Canada Careers

Join the dynamic team at Royal Bank of Canada (RBC), a global leader in financial services and a company committed to excellence and innovation. At RBC, we offer a wide range of job opportunities that empower professionals to shape their career paths with leadership, diversity training, and continuous growth.

Work You’ll Do

At Royal Bank of Canada, we are not just hiring; we are building a culture of innovation and leadership. Our team members are at the forefront of the financial industry, driving transformation and delivering targeted solutions that meet the evolving needs of our clients and communities.

Explore Job Opportunities and Employment at RBC

Whether you are starting your career or looking to take it to the next level, RBC offers positions that challenge your skills and fuel your ambition. From entry-level positions to leadership roles, our job opportunities span across various functions and regions. Join us and be part of a team that values professional growth and diversity.

Internship and Professional Development

Kickstart your career with an internship at Royal Bank of Canada. Our internships provide invaluable hands-on experience, networking opportunities, and insights into the financial services industry. Interns at RBC gain the skills necessary to excel and are often considered for full-time positions within the company.

Benefits and Culture

At RBC, we prioritize the well-being and satisfaction of our employees. Our benefits package is designed to support our team members at every stage of their life and career. RBC’s culture is built on a foundation of respect, integrity, and responsibility, fostering an environment where everyone can thrive.

Career Growth and Innovation

We believe in nurturing the potential of our employees through continuous learning and career development programs. At RBC, you will find endless opportunities to grow professionally through on-the-job experiences, formal training programs, and leadership development initiatives. Our commitment to innovation means we are constantly seeking out new ideas and perspectives, making RBC a perfect place for those who aim to lead and innovate.

Diversity and Inclusion

Diversity is our strength. At Royal Bank of Canada, we are committed to building an inclusive workplace where every employee feels valued and respected. Our diversity training programs are designed to educate and inspire, creating a more inclusive and equitable workplace.

Join Our Team

Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with RBC today and be part of a world-class team known for its commitment to client service, community involvement, and innovation.

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Learn more about Royal Bank of Canada
Size
86,007 employees
Market Cap
$130.3 billion
Industry
5 Year Trend
+8.7%
NASDAQ

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