WW Grainger

Manager, Talent Acquisition Operational Excellence & Vendor Management

WW Grainger$103K — $172K *
Staffing
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Supply Chain, Business Administration, Finance, Operations, or a related field.
  • 5+ years of experience in procurement, sourcing, supplier management, or related disciplines.
  • Knowledge of procurement and vendor performance management practices.
  • Experience in supporting vendor management within Talent Acquisition preferred.
  • Ability to analyze supplier performance and market trends for decision-making.

Responsibilities

  • Develop vendor management strategies for supplier portfolios.
  • Implement and improve contingent workforce vendor programs and governance.
  • Manage supplier performance through KPIs and business reviews.
  • Collaborate with Procurement and stakeholders on sourcing and contract negotiations.
  • Evaluate supplier performance and identify opportunities for service improvement.
  • Establish governance processes for compliance and vendor management standards.
  • Influence and lead cross-functional projects for procurement effectiveness.

Benefits

  • Medical, dental, vision, and life insurance with coverage starting on day one.
  • 18 PTO days annually and 6 company holidays.
  • 6% company contribution to 401(k) Retirement Savings Plan with no required employee contribution.
  • Employee discounts, tuition reimbursement, and financial counseling resources.
  • Maternity support and up to 14 weeks paid leave for birth parents.
Full Job Description
Work Location Type: Hybrid

Req Number 332758

Compensation

The anticipated base pay compensation range for this position is $103,600.00 - $172,600.00. This role is eligible for an incentive target of up to 15 %, based on the achievement of individual and company performance objectives in accordance with the current terms of the incentive program which are subject to change.

Rewards and Benefits

With benefits starting on day one, our programs provide choice and flexibility to meet team members' individual needs, including:
  • Medical, dental, vision, and life insurance plans with coverage starting on day one of employment and 6 free sessions each year with a licensed therapist to support your emotional wellbeing.
  • 18 paid time off (PTO) days annually for full-time employees (accrual prorated based on employment start date) and 6 company holidays per year.
  • 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required.
  • Employee discounts, tuition reimbursement, student loan refinancing and free access to financial counseling, education, and tools.
  • Maternity support programs, nursing benefits, and up to 14 weeks paid leave for birth parents and up to 4 weeks paid leave for non-birth parents.


For additional information and details regarding Grainger's benefits, please click on the link below:

https://experience100.ehr.com/grainger/Home/Tools-Resources/Key-Resources/New-Hire

Grainger Benefits

The pay range provided above is not a guarantee of compensation. The range reflects the potential base pay for this role at the time of this posting based on the job grade for this position. Individual base pay compensation will depend, in part, on factors such as geographic work location and relevant experience and skills.

The anticipated compensation range described above is subject to change and the compensation ultimately paid may be higher or lower than the range described above.

Grainger reserves the right to amend, modify, or terminate its compensation and benefit programs in its sole discretion at any time, consistent with applicable law.

Position Details

As Manager, Talent Acquisition Operational Excellence & Vendor Management, you will be responsible for the strategy, governance, and operational excellence of Talent Acquisition's (TA) external labor and vendor ecosystem. You will lead the management and optimization of contingent workforce programs, including oversight of the Managed Service Provider (MSP), vendor performance, service delivery, compliance, and workforce planning alignment. You will serve as a key liaison between Talent Acquisition, Procurement, HR, Finance, Legal, and business leaders to ensure contingent labor solutions deliver high-quality talent, mitigate organizational risk, and support evolving business needs. The role drives accountability for all TA Vendors through KPI management, business reviews, contract oversight, and continuous improvement initiatives while ensuring a value-driven TA partner portfolio that ensures seamless hiring manager, candidate, and recruiter experience. You will report to the Director, TA Operational Excellence and be located at the Lake Forest, IL office (hybrid 2 days per week).

You Will
  • Develop and execute vendor management strategies for assigned supplier portfolios, including supplier selection support, relationship management, performance governance, and continuous improvement initiatives that align with business objectives.
  • Design, implement, and continuously improve contingent workforce vendor programs and governance practices to optimize supplier performance, service delivery, cost effectiveness, compliance, and alignment with business needs.
  • Lead supplier performance management activities by establishing key performance indicators, service level expectations, scorecards, and business review processes; analyze results and implement corrective actions to improve vendor outcomes.
  • Partner with Procurement and business stakeholders to support sourcing events, supplier evaluations, contract negotiations, renewals, onboarding activities, and vendor selection decisions that balance cost, quality, risk, and service requirements.
  • Evaluate supplier performance, market conditions, spend trends, and operational metrics to identify opportunities, risks, and recommendations that improve service delivery, reduce costs, and strengthen supplier partnerships.
  • Establish governance processes that ensure compliance with contractual requirements, company policies, regulatory obligations, and supplier management standards while monitoring vendor adherence and remediation activities.
  • Influence cross-functional stakeholders and provide subject matter expertise on vendor management practices, supplier strategies, and purchasing decisions; lead complex projects and initiatives that enhance procurement effectiveness and business results.


You Have
  • Bachelor's Degree Supply Chain, Business Administration, Finance, Operations, or related field. required
  • 5+ years Experience in procurement, sourcing, supplier management, vendor management, contract administration, contingent labor / Managed Service Program (MSP) or related supply chain disciplines. required
  • Knowledge of procurement, sourcing, supplier relationship management, contract governance, and vendor performance management practices.
  • Knowledge and experience supporting vendor management for a Talent Acquisition space. Preferred.
  • Experience analyzing supplier performance, operational metrics, spend data, and market trends to develop recommendations and support business decision-making.
  • Knowledge of supplier risk management, governance frameworks, performance scorecards, and service level management.
  • Experience partnering cross functionally with business stakeholders to drive supplier performance and operational effectiveness.

About WW Grainger

W.W. Grainger (NYSE: GWW), with 2008 sales of $6.9 billion, is the leading broad-line supplier of facilities maintenance products serving businesses and institutions in the United States, Canada, Mexico, China, India and Panama. Through a highly integrated network including nearly 600 branches, 18 distribution centers and multiple Web sites, Grainger's employees help customers get the job done, saving them time and money by having the right products to keep their facilities running.

WW Grainger Careers

Join the dynamic team at WW Grainger, a leading broad line supplier of maintenance, repair, and operating products, where job opportunities abound in an environment ripe with innovation and leadership. At WW Grainger, we are committed to fostering an inclusive culture that values diversity and encourages professional growth through comprehensive diversity training and leadership development.

Work You’ll Do

At WW Grainger, you’ll be part of a robust team that’s dedicated to excellence. Whether you’re looking to start your career through our internship programs or seeking to advance as a seasoned professional, WW Grainger offers a path filled with opportunities for growth and learning. Our team members are equipped with the skills needed to lead industries and drive innovation at every level of the company.

Explore Job Opportunities and Employment

WW Grainger is not just hiring; we are building a future. Explore the numerous job opportunities across various departments where you can put your skills to test and contribute to our mission. From positions in supply chain management to customer service, technology to sales, WW Grainger seeks passionate, curious, and solution-driven team players.

Innovate and Lead

Join a company where innovation is at the core of our business strategy. WW Grainger’s leadership in the industry is enhanced by our commitment to innovation and continuous improvement. Our employees are encouraged to think big and act boldly, driving change that influences the entire market.

Career Development and Benefits

Invest in your future with WW Grainger’s unmatched career development programs. Go as far as your ambition takes you with near-limitless opportunities to advance your career supported by extensive training, development, and certification support. Enjoy a comprehensive benefits package that supports the health, well-being, and financial security of our employees and their families.

Internship Programs and Entry-Level Positions

Kickstart your career with WW Grainger through our internship programs or entry-level positions. Gain hands-on experience, build your resume, and make invaluable networking connections that will pave the way for a successful career. Our internships provide a unique insight into the workings of a major company and serve as a gateway to full-time employment.

Join Our Team

Search open positions that match your skills and interests. We look for individuals who are eager to drive their own career path while contributing to a team that values hard work and creativity.

Stay Connected

Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at WW Grainger.

Interview and Resume Tips

Prepare for your interview at WW Grainger with resources that help you stand out. Learn what we look for in potential hires and how to effectively highlight your experiences and skills on your resume. At WW Grainger, we are more than a company—we are a community. We are dedicated to maintaining an environment where every team member feels valued and has the opportunity to excel. Join us in our mission to help professionals keep their operations running and their people safe.
Learn more about WW Grainger
Size
22,700 employees
Market Cap
$28.3 billion
Industry
Net Income
$695 million
Founded
1927
5 Year Trend
+5.1%
Revenue
$11.7 billion
NASDAQ

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