Bally's Corporation

Manager - Surveillance

Bally's Corporation • $95K *
Chicago, IL 60629In-Person
Hospitality & Recreation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in surveillance or a related security field
  • Strong understanding of gaming regulations and internal controls
  • Proficient in operating audio/visual surveillance equipment
  • Demonstrated ability to manage and train a team
  • Exceptional communication and organizational skills
  • Familiarity with performance management processes
  • Ability to work flexible hours, including weekends and holidays.

Responsibilities

  • Act as the key liaison between Surveillance Room and leadership for operational efficiency
  • Establish and enforce operational procedures in compliance with regulations
  • Stay updated on regulatory changes to optimize surveillance coverage
  • Notify leadership and regulators of illegal activities promptly
  • Collaborate with leadership to ensure adequate staff coverage during events
  • Provide video evidence for various investigations and claims
  • Manage time records and attendance for the surveillance team
  • Conduct training and development for team members
  • Oversee team performance, including staffing and scheduling
  • Recruit and select new employees for the Surveillance department

Benefits

  • $7 daily employee parking garage
Full Job Description
Responsibilities:
  • Acts as direct liaison between Surveillance Room activities and Surveillance leaders and assumes responsibility for the efficient operation of the Surveillance department, in absence of the Director of Surveillance.
  • Establishes operational procedures for the Surveillance department to ensure that all Casino Internal Controls and Illinois Gaming Board regulations are strictly adhered to.
  • Maintains up to date knowledge of changes in operational procedures, gaming regulations and internal controls to ensure that surveillance coverage is optimal.
  • Notifies companies leadership and Illinois Gaming Board agents upon detection of illegal activities.
  • Works closely with the Director of Surveillance to ensure that ample coverage is in place for daily and/or special events at the Casino and Resort.
  • Provides video footage to assist departments in the detection of fraud, insurance claims, employee investigations, and illegal activity.
  • Oversees the management of attendance and time records for the Surveillance department.
  • Provides training/re-training to Surveillance department to ensure the highest levels of skill and knowledge.
  • Select, train, and develop team members through education, training, coaching, and corrective action.
  • Review all Surveillance Incident Reports.
  • Technical ability to operate and work on audio/visual equipment.
  • Assist with performance management of Surveillance team (including but not limited to preparing issues of discipline and performance reviews).
  • Management of staff to include shift scheduling and maintaining proper staffing levels across all shifts. Creates effective and efficient schedules while maintaining labor costs, meeting staffing objectives, and ensuring overall coverage mandated by gaming regulations.
  • Review surveillance department actions, personnel and processes with Director of Surveillance.
  • Recruits, interviews, and assists with selection of employees to fill vacant positions in assigned areas.
  • Provides continuous feedback to the Director of Surveillance regarding related issues and makes recommendations for continual improvement.
  • Assigns duties and examines work for exactness, neatness, and conformance to policies and procedures.
  • Performs other related duties as may be assigned by the Director of Surveillance

Compensation:
  • Target Salary: $95,000

Additional Benefits:
  • $7 Daily Employee Parking Garage

Physical Demands & Work Environment:
  • Frequently required to stand, walk, and sit for prolonged periods of time
  • Frequently required to define color
  • Occasionally required to work at heights above 10 feet high
  • Frequently required to lift items up to 25 pounds
  • Frequently required to reach overhead
  • Occasionally required to work in confined, small areas for long periods of time
  • You may be exposed to bright lights, loud noise, and stressful situations in this position.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

About Bally's Corporation

Bally's Corporation is a holding company that owns and manages 11 casinos across seven states. The company was founded in 1975 and is headquartered in Reno, Nevada. Bally's casinos offer a variety of gaming options, including slot machines, table games, and sports betting. The company also operates a horse racing track in New Jersey. In 2020, Bally's Corporation acquired the sports betting platform Bet.Works and plans to expand its online gaming offerings. The company is publicly traded on the New York Stock Exchange under the ticker symbol BALY.
Learn more about Bally's Corporation
Size
4,800 employees
Market Cap
$877 million
Industry
Consumer Technology
Net Income
-$5.4 million
5 Year Trend
+26.1%
Revenue
$372.7 million
* Ladders Estimates

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