Island Health

Manager, Surgical and Outpatient Services

Island Health$133K — $170K *
Hospitals & Medical Centers
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant health discipline; Master's preferred.
  • Seven years of healthcare experience, including supervisory/management experience in critical care.
  • Current registration with appropriate regulatory body or certification.
  • Strong interpersonal and communication skills.
  • Proven leadership ability in coaching and mentoring.
  • Demonstrated strategic and operational planning skills.
  • Capability to manage services across multiple regional sites.

Responsibilities

  • Plan, organize, and direct delivery of surgical and outpatient care services.
  • Supervise staff, including nurses at levels 4 or 5.
  • Utilize a collaborative approach to foster a supportive team environment.
  • Champion patient-centered care and quality improvement initiatives.
  • Integrate cultural safety concepts into the operational practices.
  • Manage clinical practices and ensure compliance with policies and standards.
  • Coordinate resource allocation to optimize access to care.

Benefits

  • Supportive and team-oriented work environment.
  • Opportunities for professional development and continuing education.
  • Focus on quality of care and patient safety.
  • Involvement in innovative healthcare practices through leadership.
  • Collaboration with multidisciplinary health care teams.
Full Job Description
Close Date

Location

Comox Valley Hospital (CVH) - Courtenay, BC V9N 0B9 CA (Primary)

Work Area (FBA Only)

Multi-Site

No

Travel Requirement

No travel required

Shift Start Time/End Time



Days Off

Weekend/Stats

Vacancy Type

Regular FT

Salary Range (Hourly Rate)

$68.61 - $87.67

Paid FTE

1.0

Worked BI-WEEKLY HOURS

75

Planned Start Date

Jul. 15 2026

Approximate End Date (For Temporary Assignments ONLY)

Pending Return of Incumbent

No

CRC required? (employee will be working with or have access to children or vulnerable adults and requires a Criminal Record Check)

Required for Professional Registration

Job Description

NOTE: This job applies to a manager responsible to provide clinical and operational leadership to a front-line clinical patient care department or health program that is delivered through multi-disciplinary health care teams in a hospital and/or community-based direct patient/client care setting. The departments are large with the Manager Clinical Services/Program Operations directly supervising at a minimum Nurses at the Level 4 or 5 classification/wage rate.

Reporting to the Site Director or Operations Director, the Manager, Surgical and Outpatient Services is responsible for all aspects of planning, organizing and directing the delivery of patient care services within the Operating Room (OR), Post Anaesthesia Care Unit (PACU), Surgical Day Care (SDC), Medical Device Reprocessing (MDR), and Outpatient Services at the assigned area.

The Manager utilizes a collaborative, supportive, team-building approach, and evidence-based decision making to provide leadership in the integration of cultural safety and humility, and the coordination of patient-centred, quality care supporting the health of the population. The Manager champions, coaches and supports a regional perspective in access to care and allocation of resources, and manages, directly and through delegation, the professional and clinical practices of staff; quality assurance and improvement; change processes; integrated and unified teams; creative solutions in a learning organization; and ensures policies and procedures comply with professional, legal, and Island Health standards.

QUALIFICATIONS:
Education, Training And Experience

A level of education, training and experience equivalent a Bachelor's degree in a relevant health discipline, Master's degree or surgical/interventional certification preferred. Seven (7) years' health care experience including several years at the supervisory/management level in a critical care area, or an equivalent combination of education, training and experience.

Skills And Abilities
  • Appropriate certification, license or professional designation and current registration with regulatory body.
  • Ability to develop an environment where quality improvement and change management principles are embraced and used on a continuous basis.
  • Ability to lead, coach and mentor; to motivate, delegate and operate in both structured and unstructured situations.
  • Strong interpersonal and communication skills, both oral and written.
  • Demonstrated planning skills, both strategic and operational.
  • Ability to work with delegates to provide program services at multiple sites in a regional setting.
  • Ability to integrate administrative, professional and operational aspects of the program in an effective and efficient manner.

LEADS in a Caring Environment Framework: https://cchl-ccls.ca/pld-leads/the-leads-framework/

Link to Full Job Description

https://jd.viha.ca/JD5533.pdf

Additional information for applicants

This job will be responsible for managing surgical and outpatient units at Comox Valley Hospital. The salary range for this position is $133,788 (min) to $148,653 (midpoint) to $170,951 (max) per annum (based on 1 FTE). Salary placement is between min and midpoint, based on experience, qualifications, and internal equity.

Additional Clauses

Requisition CA

Non Contract

Affiliation/Union

Non-Contract Management

About Island Health

Island Health Careers

There has never been a better time to explore the job opportunities at Island Health, a leader in health care innovation and community wellness. Island Health stands out as a beacon of growth and professional development in the healthcare sector.

Work You’ll Do

Join Island Health’s dedicated team to assist in transforming healthcare delivery through cutting-edge innovation and exceptional leadership. Island Health offers a variety of positions that cater to the mastery of clinical practices and improvement of patient outcomes. Engage in a workplace where diversity training and leadership are at the core of daily operations, ensuring a culture that promotes inclusivity and respect across all levels of employment.

Island Health Job Opportunities

Island Health is building a robust employment system that supports both seasoned professionals and those at the beginning of their careers. Internship programs and entry-level positions provide a stepping stone for individuals aiming to excel in the healthcare industry.

Innovate and Lead

Island Health encourages its team to lead projects that harness innovative solutions to enhance patient care. This approach not only furthers personal career growth but also solidifies Island Health’s position at the forefront of healthcare innovation.

Be Part of a Great Team

Working at Island Health means being part of a team that values skills development and collaborative success. The company’s commitment to professional growth is evident through comprehensive benefits, continuous professional development, and opportunities for networking within the healthcare community.

Future-Proof Your Career

Island Health offers a pathway to a future-proof career through extensive training programs, certifications, and leadership development opportunities. The potential for advancement is vast, with support at each step to ensure every team member can achieve their career aspirations.

Explore Island Health’s Employment Culture

Island Health is recognized for its dynamic team environment and commitment to employee welfare. Prospective employees can look forward to joining a company that champions innovation and operational excellence.

The Island Health Hiring Process

Island Health’s hiring process is designed to be transparent and engaging, ensuring that all candidates are able to showcase their skills effectively. From the initial resume submission to the final interview, each step is an opportunity to demonstrate potential and fit within the Island Health culture.

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