Kaleida Health

Manager Support Services

Kaleida Health$85K — $118K *
Hospitals & Medical Centers
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • High School diploma or GED required; Associate's degree in health care or business preferred; BA/BS in health care or business preferred.
  • 2 years of experience in direct staff supervision required.
  • 2 years of experience in hospital operations required.
  • 2 years of experience in patient transport preferred.

Responsibilities

  • Oversee patient transport, guest services, volunteer services, and linen management.
  • Manage valet services and switchboard operations.
  • Communicate effectively with nursing supervisors regarding service delivery.
  • Conduct consistent and meaningful rounding in all operational areas.
  • Ensure high levels of patient and guest satisfaction through effective service management.

Benefits

  • Full-time hours with a structured schedule in the afternoon to evening shifts.
  • Onsite working arrangement facilitates team cohesion and immediate response to operational needs.
  • No weekend or holiday work required enhances work-life balance.
  • Opportunity to work in a supportive and dynamic healthcare environment.
Full Job Description
Manager Support Services

Location: Buffalo General Medical Center
Location of Job: US:NY:Buffalo
Work Type: Full-Time
Shift 2


Job Description

Responsible for Patient Transport, Guest Services, Volunteer Services, Linen, valet and switchboard. Communicates with nursing supervisor. Completes constant and meaningful rounding in all areas of responsibility.


Education And Credentials

High School diploma or GED required. Associate's degree in health care, business or similar preferred. BA/BS in health care, business or similar preferred.

Experience

2 years of experience in direct supervision of staff required. 2 years of experience in hospital operations required. 2 years of experience in patient transport preferred.


Working Conditions

Job Details


Department: BGMC Transport
Standard Hours Bi-Weekly: 75.00
Weekend/Holiday Requirement: No
On Call Required: Yes
With Rotation:
Scheduled Work Hours: 1p-9p 2p-10p
Work Arrangement: Onsite
Union Code: N00 - Non Union KH
Requisition ID#: 23222
Grade: EX215
Pay Frequency: Bi-Weekly
Salary Range: $85,911.54 - $118,108.09

*Wage will be determined based on factors such as candidate's experience, qualifications, internal equity, and any applicable collective bargaining agreement.

About Kaleida Health

Kaleida Health is a not-for-profit healthcare network that provides high-quality care to patients throughout Western New York. The network includes five hospitals, various primary care and specialty clinics, and home care and hospice services. Kaleida Health is committed to providing compassionate care to all patients, regardless of their ability to pay.
Learn more about Kaleida Health
Size
11,000 employees
Industry

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