Wayfair LLC

Manager, Supply Chain Product Strategy

Wayfair LLC$100K — $110K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in supply chain, product strategy, consulting, or operations management; e-commerce experience preferred
  • Proven record of managing cross-functional programs and achieving measurable results
  • Strong analytical skills with data-driven decision-making; SQL knowledge is a plus
  • Excellent communication and organizational skills with a proactive attitude
  • Ability to thrive in a fast-paced, ambiguous environment and collaborate effectively
  • Team management experience
  • Bachelor's degree required; MBA or equivalent advanced degree preferred

Responsibilities

  • Develop and scale product experiences to enhance CastleGate's value proposition
  • Create visibility into unit economics for CastleGate SKUs and identify promising product categories
  • Collaborate with Product, Ops, and Tech to align infrastructure with item profiles and fulfillment strategies
  • Define and execute strategic roadmaps to drive product adoption and revenue growth
  • Assess new service offerings, balancing profitability with investment costs
  • Lead complex initiatives involving MCK improvements and inventory compliance
  • Coordinate with Finance and Commercial teams to establish policies for discrepancies and supplier accountability

Benefits

  • Opportunity to work with an innovative team in a fast-growing company
  • Hybrid work environment with in-office work from Monday to Thursday
  • Collaborative workplace that values diverse perspectives
  • Professional development opportunities in a dynamic and challenging role
  • Participation in a strong company culture that promotes ownership and accountability
Full Job Description
Must be ONSITE in Boston, MA (Monday-Thursday)

The salary range for this position is $100,000 - $110,000 per year. The base salary offered may vary depending on location, job-related knowledge, skills, and experience. Restricted stock units will be provided as part of the compensation package.

CastleGate is Wayfair's proprietary supply chain service that empowers suppliers to forward-position their inventory closer to customers, enabling fast, reliable, and cost-effective fulfillment. The CastleGate Product team is part of Wayfair's broader Network Management organization and is responsible for building and optimizing the CastleGate offering across our global network to ensure it creates value for Wayfair, our Suppliers and Customers. As a Manager on this team, you'll play a key role in shaping the roadmap (product strategy), driving operational improvements, and enabling value creation within our CastleGate Network.

What You'll Do
  • Product Strategy & Innovation
    • Develop and scale product experiences that maximize the value proposition of CastleGate
    • Build visibility into unit economics for CastleGate SKUs and identify high-opportunity product categories
    • Partner with Product, Ops, and Tech to ensure our infrastructure supports all item profiles and fulfillment paths
  • Commercial Growth & Enablement
    • Define and execute roadmaps in collaboration with Commercial to accelerate product adoption and promote services like Non-Standard Large Parcel
    • Evaluate new service offerings and operational capabilities, balancing revenue potential with investment costs
  • Operational Execution & Policy Development
    • Own and project manage complex initiatives such as MCK improvements, inbound freight handling, and inventory noncompliance protocols
    • Partner with Finance, GPS, and Commercial teams to define structured policies for discrepancies, chargebacks, and supplier accountability
  • Cross-Functional Leadership
    • Serve as the central point of contact across multiple teams - aligning product roadmaps, operational execution, and commercial strategy
    • Translate complex data into actionable recommendations, and communicate progress to senior stakeholders

What You'll Need
  • 5+ years of experience in supply chain, product strategy, consulting, or operations management; e-commerce experience preferred
  • Demonstrated success in managing cross-functional programs and delivering measurable business results
  • Strong analytical skills with experience using data to drive decision-making; SQL knowledge is a plus
  • Excellent communication and organizational skills with a bias for action and ownership
  • Comfortable operating in a fast-paced, ambiguous environment with a highly collaborative team culture
  • Experience managing teams
  • Bachelor's degree required; MBA or equivalent advanced degree a plus

An Important Note about Wayfair's In-Office Policy: All Boston-based interns, Co-ops, and corporate employees will be in office in a hybrid capacity. Employees will work in the office on designated days, Monday - Thursday, and work remotely Friday.

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At this time, Wayfair will not sponsor applicants for employment authorization for this position for the following work visas: F1-OPT, STEM OPT EAD, H-1B, H-1B1, E-3, O-1, J-1, or TN.

About Wayfair Inc.

Wayfair is one of the world's largest online destinations for the home. Whether you work in our global headquarters in Boston, or in our warehouses or offices throughout the world, we're reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you're looking for rapid growth, constant learning, and dynamic challenges, then you'll find that amazing career opportunities are knocking.

No matter who you are, Wayfair is a place you can call home. We're a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair - and world - for all. Every voice, every perspective matters. That's why we're proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.

Your personal data is processed in accordance with our Candidate Privacy Notice (https://www.wayfair.com/careers/privacy). If you have any questions or wish to exercise your rights under applicable privacy and data protection laws, please contact us at [email protected].

About Wayfair LLC

Wayfair LLC is an American e-commerce company that sells furniture and home-goods. Formerly known as CSN Stores, the company was founded in 2002 and now sells many home furnishings and décor items and over ten million products from over 10,000 suppliers. Headquartered in Boston, Massachusetts, Wayfair has offices and warehouses throughout the United States as well as in Canada, Germany, Ireland, and the United Kingdom.
Learn more about Wayfair LLC
Size
16,681 employees
Market Cap
$3.5 billion
Industry
Net Income
$185 million
Founded
2002
5 Year Trend
+32.3%
Revenue
$14.1 billion
NASDAQ

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