Manager, Supplier Quality Assurance & External Manufacturing

Blommer Chocolate

• $135K — $160K *
Food & Beverages
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years experience in Quality Assurance, preferably in food manufacturing
  • 5+ years leading supplier quality programs
  • Experience managing external manufacturing networks
  • Deep knowledge of GFSI standards and food safety regulations
  • Experience with supplier management systems like TraceGains
  • Excellent project management and communication skills
  • Auditor certification preferred (e.g., PCQI, HACCP)

Responsibilities

  • Own corporate Supplier Quality strategy and roadmap
  • Establish Supplier Quality policies and governance processes
  • Lead supplier approval process and risk assessments
  • Develop supplier scorecards and continuous improvement KPIs
  • Define food safety standards for external manufacturing
  • Manage CAPA processes and audit compliance
  • Serve as liaison between Procurement, R&D, and Quality teams
  • Own and enhance supplier management systems
  • Lead qualification of new external manufacturing locations
  • Establish ingredient and packaging specifications management

Benefits

  • Health, Dental & Vision insurance starting day one
  • 401(K) plan
  • Pet insurance
  • Tuition reimbursement
  • 10 pounds of free chocolate on your birthday
Full Job Description
Essential Duties and Responsibilities:

Supplier Quality Program Management:

  • Own Corporate Supplier Quality strategy and multi-year roadmap.
  • Establish Supplier Quality Policies, Standards and governance processes
  • Lead and enhance the supplier approval process, including risk assessment, audit oversight, and documentation review (via TraceGains and other platforms).
  • Develop supplier scorecards and KPI dashboards to drive continuous improvement.
  • Develop supplier and external manufacturers' corrective action and performance improvement plans.
  • Define corporate food safety standards for external manufacturing, including suppliers and co-manufacturers. Ensure GFSI compliance, regulatory requirements, and internal policies.
  • Manage CAPA processes and cross-functional alignment.
  • Leads cross functional strategic initiatives
  • Ensure and enhance supplier and external manufacturing audit schedule compliance


Cross-functional Leadership:

  • Serve as a liaison between Procurement, R&D, and Quality teams to ensure sourcing decisions align with Blommer's quality standards.
  • Partner with the Corporate Regulatory and ChocDoc teams to manage compliance for customer-facing documents.
  • Provide technical leadership and mentorship to QA team members.


Systems & Technology Integration:

  • Own globally the Trace Gains systems, Support digital tools and dashboards
  • Determine system strategy, governance, KPI's and enhancements to the supplier management platforms (e.g., TraceGains) to streamline workflows and ensure accurate, real-time data.
  • Analyze trends and drive systemic improvements: Standardize supplier approval and monitoring processes.


External Manufacturing Quality Leadership:

  • Establish and maintain quality oversight programs for external manufacturers and co-manufacturers
  • Lead qualification of new external manufacturing locations from a quality perspective
  • Review performance metrics and quality trends for external manufacturers
  • Lead escalation and resolution of quality incidents involving external manufacturers.


Ingredient and Packaging Specifications:

  • Own the corporate ingredient and packaging specification management system, including development, approval, governance, and change control.
  • Establish and maintain specification standards that support product quality, food safety, regulatory compliance, and operational requirements.
  • Lead cross functional review and approval of new or revised specifications
  • Ensure alignment of specifications, across suppliers, manufacturing sites and external manufacturers/co-manufacturers.


Note: The employer reserves the right to change or assign other duties to this position

Physical Requirements:

  • General office environment with majority of time using computer
  • Manual & Visual Requirements-Keyboard and mouse usage. Visual acuity and clear hearing ability.


Safety, Quality and Hygiene Requirements:

  • Maintain compliance with all company policies, procedures and code of conduct.
  • Comply with workplace uniform requirements and safety gear, when on the plant floor v. office.


Performance Expectations:

  • Supplier quality performance metrics demonstrate year-over-year improvement.
  • Supplier and external manufacturer corrective actions are implemented effectively and sustained.
  • Ingredient and packaging specifications remain current, accurate, and aligned with regulatory, customer, manufacturing, and food safety requirements.
  • Specification changes are reviewed and implemented through an effective change-management process.
  • Supplier quality systems provide accurate, timely, and actionable business insights.
  • Supplier approval and monitoring processes are standardized across the organization.
  • Must be willing to travel 45%


Skills and Work Experience Requirements:

  • Minimum 10+ years of experience in Quality Assurance, preferably in food manufacturing, with a strong focus on supplier quality.
  • 5+ years leading supplier quality programs
  • Experience Managing external manufacturing/co-manufacturing networks
  • Experience developing corporate quality systems and governance frameworks
  • Deep knowledge of GFSI standards, FSMA (including FSVP), and international food safety regulations.
  • Experience with supplier management systems such as TraceGains.
  • Excellent project management, problem-solving, and communication skills.
  • Auditor certification (e.g., PCQI, HACCP, FSVP, SQF Practitioner) is preferred.


Education:

  • Bachelor's degree in food science, Microbiology, or related field; master's preferred.


Career Progression:

  • Employees are encouraged to express interest in internal career opportunities throughout Blommer
    Expectations for promotion or job role change are driven by proficiency and performance in current role
    Career progression would align to other corporate leadership roles within Blommer
  • Pay Range: $135-160K


Benefits: Blommer understands that our employees are our biggest assets. With this in mind we offer a generous benefits package.

Health, Dental & Vision- eligibility begins day 1 of hire!
401(K)
Pet insurance
Tuition reimbursement
10 pounds of free chocolate for your birthday

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