Function SummaryData & Quantitative Sciences (DQS) is a global organization within Bristol Myers Squibb focused on advancing drug development through data, analytics, statistics, and quantitative sciences. DQS partners across Research & Development to accelerate decision-making, drive operational excellence, and enable the delivery of innovative medicines to patients worldwide.
The DQS Strategy & Operations team serves as the operational backbone of the organization, enabling effective governance, execution, communications, workforce engagement, and business operations. The team partners closely with the DQS Leadership Team (LT), Human Resources, Finance, Procurement, Compliance, and business stakeholders to ensure organizational priorities are executed efficiently and consistently.
Position SummaryThe Strategy and Operations Manager plays a critical role in enabling the success of the DQS operating model by driving governance, operational excellence, leadership communications, engagement programs, and overall business operations. A member of the DQS Strategy & Operations team, this individual serves as a trusted partner to the DQS Leadership Team, ensuring organizational priorities are translated into action and executed with discipline.
The successful candidate is highly organized, proactive, and execution-focused, capable of managing multiple priorities in a fast-paced global environment. This role requires strong project management, communication, stakeholder engagement, and operational skills to support a complex, matrixed organization. The Leadership Operations Manager identifies risks, drives accountability, proactively solves problems, and continuously improves operational processes that support the overall effectiveness of the DQS organization.
Key ResponsibilitiesLeadership Governance & Operating Rhythm- Own the DQS Leadership Team's governance cadence, agenda planning, and meeting logistics.
- Track leadership action items and commitments to ensure accountability and follow-through.
- Build and maintain leadership dashboards, scorecards, and the annual operating calendar.
- Surface execution risks and interdependencies, and drive visibility into organizational priorities.
Communications & Engagement Programs- Lead planning and execution of DQS Town Hall, DQS Week, and other leadership forums and events.
- Organize leadership offsites, strategy sessions, and summits.
- Manage executive communication calendars and ensure consistent organizational messaging.
- Develop executive presentations and organizational storytelling materials.
Talent & Culture Activation- Coordinate leadership visits to key global sites
- Partner with HR on the annual talent and calendar and high-potential talent programs.
- Drive enterprise survey action planning and track progress against commitments.
- Support onboarding, assimilation, and cross-functional networking and culture-building initiatives.
Operational Excellence & Quality- Coordinate KPI reviews and maintain operational health metrics and performance indicators.
- Track quality, audit, inspection, and compliance action items, and support organizational readiness.
Business Operations & Infrastructure- Manage contracts, purchase orders, invoicing, and accrual tracking in partnership with Finance, Procurement, and Legal.
- Monitor operational expenditures and support budget governance.
- Own SharePoint administration, including permissions, access requests, and content governance.
- Coordinate updates to operational templates, tools, and repositories, and support process automation.
Qualifications & ExperienceRequired Qualifications- Bachelor's degree in Business Administration, Life Sciences, Project Management, Operations, Communications, or a related field.
- 5+ years of experience in business operations, strategy and operations, program management, organizational effectiveness, or a related discipline.
- Experience supporting senior leaders and working within complex, matrixed organizations.
- Demonstrated success managing multiple projects and priorities simultaneously.
- Strong proficiency in Microsoft 365 applications, including PowerPoint, Excel, Word, SharePoint, Teams, and Copilot-enabled productivity tools.
- Exceptional organizational, communication, and stakeholder management skills.
Preferred Qualifications- Experience within the pharmaceutical, biotechnology, healthcare, or life sciences industry.
- Experience supporting leadership teams, governance processes, and executive communications.
- Familiarity with procurement, financial operations, contracts, and invoicing processes.
- Experience administering SharePoint sites and collaboration platforms.
- Experience with reporting, dashboards, metrics, and business performance tracking.
- Knowledge of quality, compliance, audit, or inspection-related processes.
- Experience with queries, reporting, and/or dashboard features of document or data repositories, e.g., Veeva, a plus.
- Experience with SAP/Ariba for invoicing and contracts preferred.
- Familiarity with the principles of GCP or similar guidance documents and ability to proactively ensure compliance a plus.
Leadership Competencies- Strategic Partner: Build trusted relationships with leaders and stakeholders while translating strategic priorities into operational execution.
- Effective Communicator: Demonstrate exceptional written and verbal communication skills, tailoring messaging to executive and employee audiences.
- Operational Excellence Mindset: Continuously seek opportunities to simplify, standardize, automate, and improve organizational processes.
- Critical Thinker: Identify risks, analyze complex situations, develop solutions, and drive informed decision-making.
- Action-Oriented: Take ownership of commitments, drive accountability, and consistently deliver high-quality results with urgency.
- Collaborative Influencer: Work effectively across functions to align stakeholders and achieve shared objectives.
Location: New Jersey or Cambridge, MA US (Hybrid)Travel: Approximately 10-20% domestic travel, based on business needs.We hire for skills and capabilities, not just credentials - if this role excites you, but doesn't perfectly match your resume, we encourage you to apply anyway.
Compensation Overview:Cambridge Crossing: $122,900 - $148,928 Princeton - NJ - US: $106,870 - $129,502
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
- Health Coverage: Medical, pharmacy, dental, and vision care.
- Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
- Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:Paid Time Off
- US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
- Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
*Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
How We WorkWhere you work matters - because collaboration, innovation and patient impact happen in many settings. Our roles are structured across four work models: site-essential, site-by-design, field-based and remote-by-design. The model assigned to this role is based on its core responsibilities. Learn more at https://careers.bms.com/ways-of-working.
