Qualifications

• In-depth knowledge of operations, management, logistics, and technology.
• Exceptional interpersonal skills to effectively collaborate across teams.
• Excellent verbal and written communication and presentation skills.
• Proactive, self-directed management style suited for a fast-paced environment.
• Superior problem-solving skills for operational challenges.
• Influencer among peers and organizational leaders.
• Bachelor's degree or aviation-related field experience in airline operations.
• Proven leadership ability with a focus on continuous improvement and service-oriented performance.
• Must be authorized to work in the U.S. without sponsorship.

Responsibilities

• Coordinate future flight planning by collaborating with multiple stakeholders including Network Planning, and local authorities.
• Anticipate future challenges and communicate necessary actions for achieving station and enterprise objectives.
• Analyze, maintain, and share operational performance metrics related to customer service and strategic initiatives.
• Collaborate with the Network Operations Center to address critical safety and operational issues.
• Oversee resolution of operational issues involving various departments and escalate as needed.
• Manage strategic planning during irregular operations and communicate critical updates to leadership.
• Manage staffing and provide leadership to Operations Control Managers and Supervisors.

Benefits

• Opportunity to lead in a fast-paced aviation environment.
• Collaboration with a diverse range of stakeholders including government agencies and local communities.
• Insight into strategic planning that affects station performance and customer experience.
• Chance to influence operations at an organizational level and improve service quality.