Salary : $79,058.00 - $122,536.00 Annually
Location : 320 Muldee Street, Durham, NC
Job Type: Full time with benefits
Job Number: 26-06036
Department: Transportation
Opening Date: 07/27/2026
Closing Date: Continuous

Position Description
Position devoted to maintaining and repairing City property, vehicles, roads and traffic systems, equipment and facilities, providing custodial services, and collecting, transporting and disposing municipal solid and yard waste through the performance of semi-skilled and skilled labor and technical work. Incumbents providing first- or second-level supervision to paraprofessional maintenance and field employees and oversee an assigned maintenance or operational unit, typically involving multiple functions and crews such as equipment and inventory, parks, radio systems, solid waste, police facilities or urban forestry. Decision-making includes providing input into management objectives, establishing work goals and objectives of a unit to carry out management direction, overseeing procurement processes, developing operational policies and procedures, managing budgets and expenditures, and selecting the method to address a problem or issue, subject to the constraints established by management objectives and direction.

An incumbent is responsible for developing and implementing work plans; managing and tracking metrics; completing major initiatives; coordinating projects; coordinating resources and staff; and ensuring safety policies and procedures are implemented.

Incumbents supervise paraprofessional and support staff, including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
Supervises support staff, including conducting performance evaluations, coordinating training, and implementing hiring, discipline, and termination procedures.
Duties/Responsibilities

• Supervises the operations, projects, and programs of multiple functions and crews involved in the construction, maintenance, and/or repair of traffic control and traffic signal system equipment.
• Manages general service contracts for preventative maintenance, daily operations, and emergency repairs of the signal system, closed-circuit television network, and central signal system software, and leads coordination with internal and external stakeholders, including the North Carolina Department of Transportation, Durham Police Department, Durham Emergency Communications, Public Affairs, and Durham County, to ensure effective operation of the signal system network and serving as a subject-matter expert.
• Develops and implements work and project plans; coordinates project and maintenance operations; completes major initiatives.
• Ensures that daily activity logs and reports are correctly completed; monitors inventory; proof work and reviews of the work of others to ensure accuracy and completeness.
• Ensures operating efficiency and compliance with applicable safety and operational regulations, policies, and procedures; inspects staff performance and job sites; conducts surveys; identifies and evaluates maintenance and operational needs; ensures adequate staffing and budget levels; manages and tracks metrics; and coordinates/allocates resources.
• Manages inventories; assists with budget preparation; may coordinate stockroom operations; estimates material and labor costs; reviews and approves expenditures; analyzes and calculates financial and other budget-related data; and develops and makes expenditure recommendations.
• Coordinates with vendors, contractors, residents, City departments, and/or agencies to provide customer service; resolves and troubleshoot complex issues or customer complaints; provides professional and technical assistance, including serving as a subject-matter expert; addresses citizen concerns, claims, and service requests; serves as a liaison to different groups; and establishes and maintain partnerships.
• Serving as a field superintendent to provide work direction and to review the work of in-house/contract employees in the construction of traffic systems, new traffic signal installations, pedestrian crossing upgrades, traffic systems equipment, fiber optic and wireless communication networks, close circuit television cameras, and other related devices
• Performs other duties of a similar nature and level as assigned.

This position is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event
Minimum Qualifications & Experience

• Bachelor's Degree in field related to assignment
• Five years of related maintenance management experience.
• Valid North Carolina Class A Commercial Driver's License with a satisfactory driving record within six months of employment.
• Must complete job related and/or safety training based on assignment, such as (but not limited to) lock out/tag out, confined space entry, ladder safety, respirator and emergency evacuation training.
• Must complete job related and/or safety training based on assignment, such as (but not limited to) International Municipal Signal Association (IMSA) Work Zone Temporary Traffic Control Technician Certification and IMSA Level II Traffic Signal Certification

Additional Preferred Skills

• IMSA Level III Traffic Signal Certification.
• A valid North Carolina Class C Driver's License with a satisfactory driving record.
• A valid North Carolina Class A/B Commercial Driver's License with a satisfactory driving record.
• Knowledge of the City of Durham's standard practices, procedures, software, and hardware platforms including the following but not limited to Oracle, EPEP, Munis, CityWorks, Freeance, Sharepoint, Centracs, Castlerock, Security Desk, general signal system networking knowledge, traffic signal cabinet and fiberoptic equipment hardware.
• Experience identifying opportunities for and/or performing preventive maintenance and troubleshooting on equipment and systems.
• Experience leading safety training exercises and managing certification programs.
• Experience performing inventory of supplies and hardware and/or processing work order sheets for completion.
• Experience procuring materials via the City of Durham Purchasing Policy.
• Supervisory experience related to the assignment, including supervising operations, projects, and programs of multiple functions and crews involved in the construction, maintenance, and/or repair of traffic control and traffic signal system equipment.

Benefits - General Full-Time Employees

• 12-13 paid holidays per year
• 13 standard work days of vacation per year
• 13 standard work days of sick leave per year, which accumulates indefinitely; sick leave may be used toward early retirement
• 2 weeks paid military leave per year
• Medical, dental, vision, and supplemental life insurance plans
• State and City retirement plans
• Short and long term disability plans
• Paid temporary disability leave for specified conditions
• City contribution of 13.6% into the N.C. State Retirement System
• Paid funeral leave
• Employee Assistance Program - personal and family counseling
• Paid life insurance equal to annual salary
• 48 hours for volunteer work each year*
• 4 hours parental leave each year
• Workman's Compensation Insurance
• 457 Deferred Compensation Plans

Benefits - Part-Time (1,000 hours or more per year)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan

Benefits Part-Time (Average 30 hours per week over 12 month period)

• 401(k) retirement plan (5.0% of salary)
• State retirement plan effective first day of the month following date of hire
• Health insurance effective first day of the month following date of hire
• Dental and life insurance, after one year of service
• Pro-rated vacation, pro-rated sick, pro-rated floating holiday, parttime holiday pay (based on scheduled hours for that day) after one year of service

01

Where did you first hear about this opportunity?

• City of Durham Website
• Walk in
• Job fair
• Employee referral
• Professional organization ***Please list the organization in "other" box below***
• Internet posting ***Please list the specific web site in the "other" box below***
• Craig's List
• Facebook
• LinkedIn
• GlassDoor
• governmentjobs.com
• Monster.com
• Indeed.com
• Employment Security Commission
• Magazine/Newspaper
• Other

02

If you listed "other" above please give specific web site, organization, or publication.
03

How many years of related maintenance management experience do you have?

• No related experience
• Less than 5 years of related experience
• 5 years but less than 9 years of related experience
• 9 years but less than 13 years of related experience
• 13 or more years of related experience

04

Please select your highest level of COMPLETED education.

• Less than a High School Diploma or Equivalent (GED, HiSET, TASC)
• High School Diploma or Equivalent (GED, HiSET, TASC)
• Associates Degree
• Bachelor's Degree
• Master's Degree
• Doctoral Degree (PhD, Juris Doctorate)

05

Do you have a current and valid North Carolina Commercial Driver's License (CDL)?

• Yes, I have a current and valid CDL
• No, but I AM willing and able to obtain within 6 months of my start date
• No, and I am NOT willing or able to obtain within 6 months of my start date

06

Please indicate which level of valid, unrestricted CDL (Commercial Driver's License) license you currently possess.

• No CDL license
• CDL A license
• CDL B license
• CDL permit

07

Do you have a valid, unrestricted, North Carolina driver's license? (If you have a valid license from a State other than North Carolina, you must be willing and able to obtain a valid, unrestricted NC driver's license within 60 days of hire).

• I have a valid, unrestricted NC driver's license.
• I have a valid license from another State and I am willing to obtain a valid, unrestricted NC driver's license within 60 days.
• I do not have a valid, unrestricted driver's license.

08

How many years of experience do you have leading and managing a team and/or supervising operations, projects, and programs of multiple functions and crews involved in the construction, maintenance, and/or repair of traffic control and traffic signal system equipment?

• No related experience
• Less than 2 years of related experience
• 2 years but less than 4 years
• 4 years but less than 6 years
• 6 or more years

09

Do you have a current International Municipal Signal Association (IMSA) Work Zone Temporary Traffic Control Technician Certification and IMSA Level II Traffic Signal Certification?

• Yes
• No

10

This position is critical to emergency operations and will report to work in spite of or because of an emergency or disaster event. Do you understand this statement?

• Yes
• No

11

Do you have experience directly managing contractors or consultants responsible for maintaining or designing equipment and constructing traffic signal systems?

• Yes
• No

12

Please briefly describe your experience directly managing contractors or consultants responsible for maintaining or designing equipment and constructing traffic signal systems. In your response, include the types of projects you oversaw, your specific responsibilities, and any outcomes you feel are important to highlight.
13

Do you have experience conducting inventory of supplies and hardware and processing work orders through to completion?

• Yes
• No

14

Please briefly describe your experience conducting inventory of supplies and hardware and processing work orders through to completion.
15

Do you have experience overseeing the construction and maintenance of traffic signal and traffic signal system communication installations?

• Yes
• No

16

Please briefly describe your experience overseeing the construction and maintenance of traffic signal and traffic signal system communication installations. In your response, include the types of projects involved, your specific oversight responsibilities, and any relevant technologies or communication systems you worked with.
Required Question