Palo Alto Networks

Manager, Solutions Consulting

Palo Alto Networks$268K — $368K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience as a pre-sales System Engineer Manager or Senior Engineer/Specialist
  • Strong understanding of security product market trends and competitor offerings
  • Expertise in delivering comprehensive security solutions including Network Security, SASE, SaaS, CNAPP, and SOC Transformation Technologies
  • Familiarity with collaborating with Customer Support for successful solution implementation
  • Excellent communication and presentation skills
  • Quota-driven mindset focused on providing trusted advice to clients
  • Proficient in English and has strong relationship management skills

Responsibilities

  • Recruit and hire top talent for the Solutions Consultant team
  • Train, mentor, and engage team members to promote career success
  • Support the Solutions Consultant team in complex technical evaluations and challenging customer environments
  • Lead team on best practices for technical validation to ensure wins in opportunities
  • Create and monitor individual development plans for team members
  • Collaborate with Professional Services and Customer Success to enhance customer implementation and adoption
  • Provide technical leadership and share industry security trends during customer interactions
  • Drive account-specific platformization efforts and collaborate with Domain Specialists for resource optimization
  • Act as an escalation point for pre-sales and post-sales technical issues
  • Build relationships with key customers to secure references and drive business growth
  • Present technical expertise to customers, engaging with all levels from technician to CIO
  • Work with product management to relay customer insights for product improvement

Benefits

  • Comprehensive employee benefits package
  • Opportunities for professional and career development
  • Flexible work environment that encourages work-life balance
  • Access to advanced training programs
  • Collaborative team culture with a focus on innovation
Full Job Description
Job Summary

Your Career

The Solutions Consultant Manager is the evolution of the traditional Sales Engineer Manager role, aligning how we lead teams to best serve our customers in understanding their environment, providing solution guidance and ensuring value realization in their investment with Palo Alto Networks.

As our Solutions Consultant Manager, you are the technical leader for your District Solutions Consulting team. You will work closely with the District Sales Manager and, along with your team, build relationships with your customers with the goal of helping them detect and prevent advanced cyberattacks and breaches. Our customers need guidance on what applications to deploy from our platform. Your guidance, expertise, and mentorship of your team will keep them ahead of the latest cyberthreats and stay on the leading edge of prevention.

As the technical leader for your assigned territory, you will guide and develop your team to define innovative technical solutions that secure customers' key business imperatives and maximize the value of their investment with Palo Alto Networks. You will champion our industry leadership in on-premises, cloud, and security operations services, establishing Palo Alto Networks as the preferred cybersecurity partner for your customers. You will also nurture talent within your team and provide valuable feedback to the product management team on new feature requests and product improvements based on insights gained from your customer interaction. Your team will play a key role in defining technical solutions that secure a customer's key business imperatives and ensuring value realization of their investment with Palo Alto Networks.

Your Impact
  • Recruit and hire new Solutions Consultants into the territory, hiring the best talent in the industry
  • Responsible for training, mentoring, and reviewing employees on your team, keeping them engaged and successful in their careers
  • Support field Solutions Consultant team in complex evaluations, problem-solving and challenging customer environments
  • Leads and coaches team on successful technical validation efforts based on best practices to ensure technical win in assigned opportunities.
  • Define, create and monitor individual development plans for your team
  • Works closely with Professional Services, Customer Success and Specialist teams to ensure overall customer implementation and adoption of solutions.
  • Provide effective technical leadership in customer interactions to include sharing security trends and standard methodologies employed by other customers to actively be part of the selling process
  • Drive Palo Alto Networks Platformization efforts within your accounts.
  • Work closely with the Domain Specialist Manager to ensure optimal use of resources and align the required resources to the projects you are handling
  • Act as an escalation point to collaborate with pre-sales and post-sales teams for any issues that arise
  • Build and maintain relationships with key customers to solidify reference accounts and to assist the account teams with defining plans to drive more business
  • Present to customers as our expert in your area at all levels in the customer hierarchy from technician to CIO
  • Discuss competitor products in the marketplace and positions ours as the best alternative
  • Working with Product Management, Technical Marketing, and R&D to build requirements and product features for our large customers and provide feedback from customers
  • 50-75% travel within the region
  • Work with your sales counterpart (DSM) to develop a technical strategy that accelerates growth. Identify key verticals, markets, use cases, and solutions to focus on, and devise a comprehensive strategy and engagement model tailored to your region or district.


Qualifications

Your Experience
  • Experience as a pre-sales System Engineer Manager
  • Experience as a Senior System Engineer/Specialist
  • Industry knowledge of security product market trends and directional awareness of our roadmap and technology development efforts, knowledge of competitor offerings and products
  • Knowledge of how to deliver comprehensive security solutions to Palo Alto Networks customer base
  • Experience in selling, designing, implementing or managing one or more of the following solutions: Network Security, SASE, SaaS, CNAPP and/or SOC Transformation Technologies
  • Partnering with Customer Support functions to ensure successful implementation and adoption of sold solutions
  • Strong communication (written and verbal) and presentation skills
  • Quota driven attitude focused on client's best solution by being a trusted advisor
  • Proficient in English


Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

$268,400.00 - $368,975.00/yr

About Palo Alto Networks

Palo Alto Networks, Inc. is an American multinational cybersecurity company with headquarters in Santa Clara, California. Its core products are a platform that includes advanced firewalls and cloud-based offerings that extend those firewalls to cover other aspects of security. The company serves over 70,000 organizations in over 150 countries, including 85 of the Fortune 100. It is home to the Unit 42 threat research team and hosts the Ignite cybersecurity conference.
Learn more about Palo Alto Networks
Size
11,870 employees
Market Cap
$42.6 billion
Industry
Net Income
-$368.2 million
Founded
2005
5 Year Trend
+25.7%
Revenue
$3.7 billion
NASDAQ

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