Royal Caribbean Group

Manager, Software Engineering

Royal Caribbean Group • $120K — $150K *
Miami, FL 33186In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field.
  • 10-15 years of overall software engineering experience with 6+ years on SAP Commerce / Hybris.
  • 5+ years of demonstrated business knowledge in the e-commerce / digital commerce domain.
  • 10+ years of hands-on experience designing and delivering microservices on the Spring stack.
  • 10+ years in a leadership capacity managing engineering teams of 15+ members.

Responsibilities

  • Lead architecture, design, and delivery of SAP Commerce solutions.
  • Provide technical direction across various SAP Commerce modules.
  • Drive integration design with Microservices, GraphQL, and third-party APIs.
  • Oversee upgrades, migrations, and adoption of Spartacus / Composable Storefront.
  • Manage relationships with SAP and technology vendors.

Benefits

  • Onsite position in Miami, Florida.
  • Diverse team and company culture focused on ownership and accountability.
  • Opportunity to engage in innovative technologies including AI and microservices.
  • Mentorship and leadership growth opportunities within engineering teams.
Full Job Description
The Royal Caribbean Group's Digital Team has an exciting career opportunity for a full time Manager, Software Engineering reporting to the Director, Product Engineering.

This position is onsite and based in Miami, Florida.

This position is also not eligible for work authorization sponsorship.

Position Summary:

The Software Engineering Manager leads the design, development, and delivery of enterprise-grade digital commerce solutions built on SAP Commerce Cloud (Hybris) and a modern microservices ecosystem on the latest Spring stack. This dual-focus role combines hands-on technical leadership with people management, program oversight, and stakeholder engagement. The incumbent is accountable for end-to-end engineering quality, scalability, performance, and time-to-market across both SAP Commerce and Spring-based microservices.

  • Leads architecture, design, and delivery of SAP Commerce Cloud (Hybris) solutions, including B2B, B2C, and headless commerce implementations.
  • Provides technical direction across modules such as Product Catalog, Promotions, Order Management, Customer Support, Backoffice.
  • Drives integration design with Microservices, GraphQL, SAP, AEM, payment gateways, Fidelio, CRM, and third-party APIs.
  • Oversees upgrades, migrations, and adoption of Spartacus / Composable Storefront.
  • Establishes and enforces coding standards, design patterns, security practices, and performance benchmarks for SAP Commerce code base.
  • Reviews critical pull requests, technical designs, and production incidents; acts as the final escalation point for complex technical issues.
  • Architects and governs cloud-native microservices using the latest Spring ecosystem, defining service decomposition strategies, API contracts, and versioning standards.
  • Leads adoption of Spring Cloud components and establishes patterns for resilience, retries, circuit breakers, and rate limiting.
  • Drives event-driven and reactive architectures using Apache Kafka, Spring Cloud Stream, Spring WebFlux, and Project Reactor.
  • Standardizes containerization and orchestration on Docker and Kubernetes; evaluates service mesh where applicable.
  • Owns observability standards and ensures SLO/SLI-based operational excellence.
  • Drives integration of Spring Boot microservices with SAP Commerce for key commerce capabilities.
  • Establishes migration and modernization roadmaps for legacy services.
  • Owns end-to-end delivery of SAP Commerce and microservices programs, ensuring scope, schedule, quality, and budget commitments.
  • Partners with Product, Business, and Architecture teams to translate business requirements into technical roadmaps.
  • Drives Agile, Scrum, and SAFe practices; manages release cycles, environment strategy, CI/CD pipelines, and DevOps practices.
  • Tracks and reports on engineering KPIs.
  • Leads, mentors, and grows a team of tech leads and developers across onshore and offshore locations.
  • Drives hiring, onboarding, capacity planning, performance reviews, and career development.
  • Builds a high-performance culture grounded in ownership, accountability, technical excellence, and continuous learning.
  • Acts as the primary engineering point of contact for senior business stakeholders, product owners, and executive leadership.
  • Manages relationships with SAP, system integrators, and other technology vendors.
  • Ensures adherence to security standards and drives non-functional requirements across all production systems.
  • Champions automated testing, code quality tools, and production readiness checklists.
  • Drives adoption of AI-assisted developer tools and embeds AI into daily engineering workflows.
  • Establishes responsible AI usage guidelines and tracks AI productivity metrics.
  • Evaluates and pilots emerging AI capabilities for the SAP Commerce roadmap.


Qualifications and Education:

  • Bachelor's degree in Computer Science, Engineering, Information Technology, or related field required.
  • 10-15 years of overall software engineering experience, with at least 6+ years on SAP Commerce / Hybris.5+ years of demonstrated business knowledge in the e-commerce / digital commerce domain.
  • 10+ years of hands-on experience designing and delivering microservices on the Spring stack.10+ years in a leadership capacity managing engineering teams of 15+ members.
  • Proven track record of delivering large-scale SAP Commerce implementations with microservices integrations.
  • Hands-on background in Java 17/21, Spring Boot 3.x, Spring Framework 6.x, REST/gRPC APIs, and SAP Commerce extension development.
  • Experience with GraphQL and Domain-Driven Design (DDD).
  • Experience with SAP Commerce Cloud on Microsoft Azure, build manifests, and cloud operations.
  • Experience running production microservices on Kubernetes with mature CI/CD, GitOps, and observability practices.
  • Experience with Agile delivery models and modern DevOps tooling.


Technical/Functional Skills:

  • Deep expertise in SAP Commerce architecture and integration patterns.
  • Proficiency with relational databases and search/indexing using Solr.
  • Strong hands-on experience designing and building microservices using the latest Spring ecosystem.
  • Expertise in Spring Cloud for service discovery, routing, and fault tolerance.
  • Proven ability to architect domain-driven, loosely coupled microservices.
  • Experience with reactive programming and event-driven architectures.
  • Hands-on with containerization, orchestration, and service mesh concepts.
  • Strong grounding in API security and zero-trust principles.
  • Experience integrating SAP Commerce with custom Spring Boot microservices.
  • Working knowledge of NoSQL stores
  • Practical, daily use of AI coding assistants and understanding of LLM fundamentals.
  • Ability to evaluate and integrate GenAI use cases into commerce.
  • Strong judgment on responsible AI use.


Leadership/Behavioral Competencies:

  • Strong business acumen and strategic thinking.
  • Excellent stakeholder management and executive communication skills.
  • Decision-making under ambiguity and pressure.
  • Coaching mindset; ability to grow leaders and contributors.
  • Customer-first orientation balanced with engineering rigor.
  • Commercial awareness and bias for automation, simplification, and continuous improvement.


Agency and Third-Party Submissions: Please note this is a direct search by the Company, and applications through agencies and other third parties will not be accepted, nor will fees be paid for unsolicited resumes. Any unsolicited resumes will be considered the Company's property.

We know there's a lot to consider. As you go through the application process, our recruiters will be glad to provide guidance, and more relevant details to answer any additional questions. Thank you again for your interest in Royal Caribbean Group. We'll hope to see you onboard soon!

About Royal Caribbean Group

Royal Caribbean Group is a cruise vacation company with a global fleet of 63 ships traveling around the world. The company provides celebrity cruises and silversea cruises. Royal Caribbean Group was established in 1968 in Miami, Florida.

Royal Caribbean Group Careers

There has never been a more exciting time to explore job opportunities with Royal Caribbean Group, a leader in the global cruise industry known for innovation and excellence.

Work You’ll Do

Join Royal Caribbean Group's dynamic team to help redefine the travel experience for millions of guests worldwide. The company's commitment to growth and leadership in the cruise industry offers a unique platform for professionals to advance their careers. Transform the future of travel with Royal Caribbean Group, where diversity, innovation, and a passion for service converge to create extraordinary vacation experiences. Lead in a market where skills in technology, customer service, and operational excellence are prized. Royal Caribbean Group stands at the forefront of the travel industry, offering team members unparalleled opportunities for career advancement. Work alongside a global team of professionals dedicated to pioneering new paths in the cruise sector. Royal Caribbean Group fosters a culture of innovation and leadership, making it an ideal workplace for those aiming to make a significant impact.

Royal Caribbean Group Professional Pathways

The team is actively building a robust professional network, inviting individuals to master their career journey in the vibrant world of cruise travel.

Do Innovative Work

Engage with a diverse team at Royal Caribbean Group—professionals dedicated to reshaping the future of travel through continuous innovation and a deep understanding of the global travel market.

Drive Innovation and Leadership

Deliver targeted solutions and exceptional guest experiences by leveraging deep industry knowledge and a commitment to innovation that’s second to none.

Be Part of a Great Team

Join a workforce that thrives on collaboration and diversity. Royal Caribbean Group offers a variety of job opportunities that harness the capabilities of its expansive global network.

Future-proof Your Career

Royal Caribbean Group provides a wealth of opportunities for personal and professional development, supported by comprehensive training programs and a commitment to promoting from within.

Explore

Discover how Royal Caribbean Group is leading the way in employee satisfaction and guest service, setting new standards in the cruise industry.

The Royal Caribbean Group Advantage

With a focus on diversity, leadership, and professional growth, Royal Caribbean Group helps team members navigate their careers in an ever-evolving industry. The company's global scale and commitment to innovation offer unmatched opportunities for career advancement.

Stay Connected

Join the Team

Search open positions that match your skills and interests. Royal Caribbean Group looks for passionate, curious, creative, and solution-driven team players. SEARCH ROYAL CARIBBEAN JOBS

Keep Up to Date

Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the professionals who work at Royal Caribbean Group.

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Learn more about Royal Caribbean Group
Size
10,001 employees
Industry
Hospitality & Recreation
* Ladders Estimates

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