The Opportunity: As Manager, Software Engineering, you will provide people, delivery, and technical leadership for a software engineering team responsible for building and supporting scalable, secure, and resilient solutions. You will translate product and technology priorities into executable plans, guide day-to-day engineering decisions, and ensure the team delivers high-quality software that supports business and client needs.
You will partner closely with Product, Architecture, Design, Quality, Security, and Infrastructure while coaching engineers, removing blockers, and strengthening engineering practices. This is a hands-on leadership role that requires enough technical depth to guide design discussions, assess trade-offs, support complex troubleshooting, and maintain accountability for team outcomes.
Essential Job FunctionsTeam Leadership & Talent Development- Lead, coach, and develop software engineers through regular feedback, career development, and clear performance expectations.
- Build an accountable, inclusive, and collaborative team culture focused on learning, ownership, and engineering craftsmanship.
- Support workforce planning, recruiting, onboarding, and retention for the assigned engineering team.
- Create clear ownership and delegation models that help team members grow and operate effectively.
Engineering Delivery & Execution- Own delivery for the assigned team, including planning, design, development, testing, deployment, and ongoing support of software solutions.
- Translate product priorities and technical direction into clear plans, milestones, and team commitments.
- Identify and remove delivery blockers, manage dependencies, and communicate risks and trade-offs early.
- Balance feature delivery with reliability, security, technical debt, and continuous improvement.
Technical Leadership & Quality- Guide technical design discussions, code and architecture reviews, and complex troubleshooting within the team's area of responsibility.
- Ensure solutions meet standards for performance, maintainability, security, observability, and production readiness.
- Promote disciplined engineering practices, including automated testing, CI/CD, infrastructure-as-code, documentation, and root-cause analysis.
- Partner with senior engineers and architects to align team-level decisions with broader platform and architecture direction.
Cross-Functional Partnership- Collaborate with Product, Design, Architecture, Quality, Security, Infrastructure, and business partners to clarify requirements and deliver meaningful outcomes.
- Provide transparent updates on delivery, technical risks, dependencies, and team capacity.
- Use data and objective trade-off analysis to support prioritization and decision-making.
- Ensure technical considerations are incorporated into planning and roadmap discussions.
Innovation & Modernization- Encourage practical use of modern engineering approaches, including cloud-native services, APIs, microservices, event-driven systems, automation, and infrastructure-as-code.
- Evaluate AI-enabled development tools and emerging technologies for responsible use where they improve quality, productivity, or customer outcomes.
- Promote experimentation, learning, and measurable improvements to developer experience and software delivery.
QualificationsRequired Skills & Experience- Bachelor's degree in Computer Science, Engineering, or a related field, or equivalent relevant experience.
- 7+ years of progressive software engineering experience, including 2+ years of formal people leadership or engineering team leadership.
- Experience managing the delivery and operation of production-grade software applications.
- Strong understanding of modern software architecture, cloud platforms, CI/CD, automation, observability, security, and software development lifecycle practices.
- Ability to guide technical design, evaluate engineering trade-offs, and support resolution of complex production issues.
- Demonstrated success coaching engineers and building collaborative, high-performing teams.
- Excellent communication skills with the ability to explain technical concepts, risks, and recommendations to technical and nontechnical audiences.
- Experience partnering with Product and other cross-functional teams in an Agile delivery environment.
- Openness to innovation, including responsible exploration and application of AI-enabled development tools.
Preferred Experience- Experience with Microsoft Azure or another major cloud platform.
- Experience modernizing legacy applications or evolving platforms toward cloud-native, service-oriented, or event-driven architectures.
- Exposure to AI-assisted software development, code generation tools, embedding models, vector search, or ML-enabled product capabilities.
- Experience in healthcare, revenue cycle management, or another regulated environment.
Work EnvironmentThis is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require.
Additional InformationThis document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
