Sutter Health

Manager, Registration

Sutter Health$107K — $161K *
Hospitals & Medical Centers
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration, Healthcare, or related field, or equivalent experience
  • 8 years of recent relevant experience
  • Strong understanding of insurance and medical terminology
  • Experience with patient access financial counseling in both acute and non-acute settings
  • Demonstrated leadership skills with feedback and improvement capabilities
  • Effective organizational and time management skills
  • Ability to manage difficult circumstances with sound decision-making

Responsibilities

  • Oversee daily departmental operations for registration and admitting functions
  • Implement standardized processes and best practices across departments
  • Monitor compliance with regulatory, accreditation, and safety standards
  • Foster effective working relationships with key department managers
  • Lead efforts to enhance the patient and physician experience against set service levels

Benefits

  • Comprehensive benefits package
  • Support for continuous improvement initiatives
  • Opportunities for professional development and training
  • Engagement with a team-focused environment
  • Flexible work schedule with full-time hours and occasional weekend requirements
Full Job Description

Organization:

CPMC-California Pacific Med Center Van Ness

Position Overview:

Responsible for daily departmental operations of all registration and admitting functions. Primary duties are to implement standardized processes and best practices; carry out the concept of one team, assist in monitoring compliance with regulatory, accreditation, and safety standards; monitor every day activities and maintain an effective working relationship with internal customers and all key department managers. Leads and assists in achieving the overall patient and physician experience to standard service levels.

Job Description:

EDUCATION:
Equivalent experience will be accepted in lieu of the required degree or diploma.

Bachelor's: Business Administration, Healthcare or related field

TYPICAL EXPERIENCE:

8 years of recent relevant experience.

SKILLS AND KNOWLEDGE:

Working knowledge and understanding of insurance and medical terminology

General knowledge of patient access financial counseling functions in acute and non-acute settings.

Demonstrates leadership skills and ability to provide constructive and timely feedback to team members to support continuous improvement.

Organizational and time management skills, with the ability to prioritize multiple projects while delivering quality service and achieving business results.

Able to handle difficult circumstances and make sound business decisions with little direction.

Ability to build and establish effective working partnership with employees, peers and/or leaders to achieve business objectives.

Knowledge of emerging treads and how it impacts operations.

Job Shift:

Days

Schedule:

Full Time

Days of the Week:

Variable

Weekend Requirements:

Occasionally

Benefits:

Yes

Unions:

No

Position Status:

Exempt

Weekly Hours:

40

Employee Status:

Regular

Pay Range is $107,785.60 to $161,678.40 / annual salary

The compensation range may vary based on the geographic location where the position is filled. Total compensation considers multiple factors, including, but not limited to a candidates experience, education, skills, licensure, certifications, departmental equity, training, and organizational needs. Base pay is only one component of Sutter Healths comprehensive total rewards program. Eligible positions also include a comprehensive benefits package.

About Sutter Health

Sutter Health is a not-for-profit health system in Northern California, headquartered in Sacramento. It includes doctors, hospitals and other health care services in more than 100 Northern California cities and towns. Major service lines of Sutter Health-affiliated hospitals include cardiac care, women’s and children’s services, cancer care, orthopedics and advanced patient safety technology.
Learn more about Sutter Health
Size
58,000 employees
Industry
Founded
1981

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